Personally, we loved this hotel. The location is great at the quieter end of Rajvithi Road in the Old City and easy walking distance to the main temples (Wat Chiang Mai, Wat Chedi Luang,Wat Phra Singh etc). They will organize an airport transfer for 150 baht (same price as a regular taxi)
The staff were fabulous- nothing too much trouble - and we loved the traditional Lanna style rooms. The breakfast buffet is good with hot Thai food, eggs cooked to order if you ask, pastries, yoghurt, cereal, fruit etc. The breakfast area is partially open so you may need a sweater in the cooler months.
There is a nice pool area, although not many sunbeds and at the time of year we visited (December) it didn't get the sun all day and the water was a bit chilly - but then again, you don't really come to Chiang Mai to sunbathe! Also, it is true what other reviews have said that the owner's house behind the pool has the best view (see photo).
Only things to mention - the safe in the room keep jamming and needing resetting, it is also not secured to the wall. Our room at the back of the hotel had noise from bars until about midnight or so...
But really a lovely hotel, I would definitely stay here again.
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