This was the best hotel we stayed in on our Thailand trip. It’s in a great location too with plenty of surrounding bars and restaurants.
We arrived pretty early in the morning, around 08.30am, as we had travelled to Chiang Mai via the overnight train from Bangkok. As soon as we arrived we both felt the hotel projected a lovely calming tranquil vibe. It’s set back from the road down a bamboo lined walkway and is like some kind of secret garden - it’s absolutely beautiful. Here the little things matter - everything is immaculate and presented to a very high standard.
On arrival staff were so welcoming, cold towels and a little cup of ice cold ,what tasted like, raspberry leaf tea were provided and we were politely told our room wasn’t ready - which was as expected as check in was from 2pm. Staff were very helpful providing a city map and explaining what was good to do in the morning while we waited for our room - bags were securely stored. There is a complimentary walking tour each day too.
We stayed in a Lanna Room 2203 -not in the main courtyard. This is the most basic room they hotel offers. The room was lovely; immaculate and very pretty. However, it didn’t have much natural light as there were only two tiny widows - it wasn’t ‘bright and airy’ like the pictures on the website but I think this was just our luck with the room layout - it’s was still a lovely room. It was so nice to stay somewhere that didn’t require a room card to keep the aircon on which seems to be the trend now. This meant we always came back to a lovely cool room which was bliss. The bathroom was built into the sloping eaves - which meant that if you were over 5ft 6ish you would struggle with this and the shower was mounted very low down. It was fine for my partner and I as we are quite short. I think this is likely the case with most of the upstairs rooms so maybe request a room on the ground floor if this would bother you. It was however spotlessly clean. Turn down and room cleaning service carried out every day, free water, fruit, tea and coffee all replenished. Good WiFi everywhere in the hotel.
The pool area is beautiful, the pool itself is quite warm, plenty of sun beds and towels available. We didn’t eat dinner in the hotel as it was pricey as were the drinks compared to elsewhere but breakfast was superb. Egg station, lots of pastries, cereals, hams, meats, cheeses and traditional Thai if you wanted. They even served Bircher muesli which impressed me - it was delicious.
The staff here are fantastic and can not do enough to help. We had booked a cooking course before travelling with an external company and they were meant to pick us up from the hotel - they were late and when we asked the staff if they would mind calling the company for us to find out what had happened there wasn’t a moments hesitation.
The hotel does provide a wide selection of tours (pretty much standard of what is offered elsewhere) but they are at an inflated price. If you can be bothered I would do some research before coming and find cheaper alternatives with good reviews that will likely offer the same thing.
All in all this was a fantastic hotel - with a very high attention to detail - we would definitely come again and in all honesty were gutted we couldn’t stay longer.
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