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“Upholstered furniture covered with stains” 1 of 5 bubbles
Review of Suriwongse Hotel

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Suriwongse Hotel
Ranked #45 of 374 Hotels in Chiang Mai
Toronto
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Upholstered furniture covered with stains”
1 of 5 bubbles Reviewed 23 February 2010

We spent one week at the Suriwongse hotel in January. We stayed there several times previously, the last time being four years ago. I thought then the hotel was starting to look shabby but without checking further, assumed there had been renovatiions. WAS I WRONG. The upholstered furniture that bothered us the most were the dining room chairs - literally covered with stains. It was so bad that although the breakfast buffet was varied and very good, we ate very little thinking of the condition of the kitchen.

The elevators were scratched and the elevator floors were filthy. The whole hotel had a general look of decrepitude.

On the positive side, the location is excellent and our room was very large.

The safety deposit boxes were also of big concern to us. The boxes are located in the reception area with no private viewing area available. When we signed up for a box, personal informatiion was taken together with a signature and a key was given. When I went back the next day and handed my box key to the clerk, she did not ask for ID nor did she take the signature card out of the file. She opened the box with my key and just handed the box to me. A short while later, I complained to the reception supervisor about this telling her that if I lost my key, anyone could pick it up and take the contents out of my box since the signature card was not checked. The supervisor pretended to be surprised and told me that all her staff had been advised to have guests sign in before the box is given out. I went back on three other occasions and I was never asked to sign in. On the last day prior to checkout, I handed my key to the clerk and was given the box which I proceeded to empty and again no signature was asked for. In all my travels, I have never heard of a situation like this. It is obvious the staff could care less and have been very poorly trained.

  • Stayed January 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MimgPao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Suriwongse Hotel

Property: Suriwongse Hotel
Address: 110 Changklan Road | Muang, Chiang Mai 50100, Thailand
Phone Number:
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Business Hotel in Chiang Mai
#29 Luxury Hotel in Chiang Mai
#36 Family Hotel in Chiang Mai
#45 Romantic Hotel in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Suriwongse Hotel 4*
Number of rooms: 166
Official Description (provided by the hotel):
Suriwongse Hotel Chiang Mai is perfectly located on the corner of Loikoh and Changklan Road, right at the heart of Chiang Mai’s landmark the “Night Bazaar”. The hotel is a short distance from Chiang Mai International Airport, the railway and bus stations.Conveniently located in the heart of the ancient city, The Suriwongse Hotel Chiang Mai is perfect for leisure and business travellers alike. The hotel is close to the city’s main business district and many of the major attractions are within walking distance. And when the evening comes, you are just a few steps away from the famous Night Bazaar, where you can enjoy a lively blend of shopping and entertainment. The hotel is only a ten-minute drive from Chiang Mai’s International Airport, and within easy reach of the city’s outskirts if you want to get away for a round of golf or to enjoy a day trip in the hills.A few steps from the famous Night Bazaar, the hotel is perfectly located for exploring Chiang Mai’s many cultural sights and attractions. The Suriwongse Hotel Chiang Mai caters to cultural adventure seekers embraced by the warmth of local treat combined with quality service. Its contemporary interior blends in perfect harmony with the traditional Thai Lanna style architecture, creating a warm ambience. In a buzzing and vibrant atmosphere, we present exciting dining options with inter-active show kitchens.The traditional influences of the north’s ancient Lanna Kingdom are incorporated into the decor of each of our rooms and suites. Suriwongse Hotel Chiang Mai’s rooms and suites, enjoy either restful views of the city center or look out over the majestic misty mountain of Doi Suthep. While inside, a range of modern amenities create a haven of comfort where weary travellers can rest and recharge. ... more   less 
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Also Known As:
Suriwongse Hotel Chiang Mai
Suriwongse Chiang Mai

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