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“Don't! Bad service!” 1 of 5 bubbles
Review of Top North Guest House

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Top North Guest House
Ranked #309 of 374 Hotels in Chiang Mai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't! Bad service!”
1 of 5 bubbles Reviewed 8 December 2011

BEDBUGS in the room so we asked to change room to which the women on reception ignored us on numerous occasions and said she was to busy working to deal with us! I have stayed in some bad rooms but nothing like this the door didn't even lock and ants also in the bed an ant nests all around the bed! We said we wanted a refund in the end as the service was that bad she ended ul shouting at us saying we couldn't have money as te room was fine and her son was in Australia studying she needed the money and what was 300 baht to us? Much better guest house around the corner!!

  • Stayed November 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Higgs12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 reviews from our community

Traveller rating
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    32
    60
    23
    47
See reviews for
18
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Canada
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

I found this guest house by just walking around. Room prices were 300, 400 and 500 baht. I stayed in room C11, 500 baht a night. You can try to bargain for a better price if you stay multiple nights.

The room was on the third floor, and there are no elevators. The bed was large and comfortable. AC, fridge and TV worked. Curtains did not close properly. Furniture looked old and tired.

Lots of hot water, which was supplied from a central boiler.

Swimming pool was medium size and looked nice.

Staff were ok. Nobody was available to carry my bag to the room.

Room Tip: Bargain for a lower room rate if you stay multiple nights. Also make sure the write the lower rate o...
See more room tips
  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank cigar7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 21 November 2011

This hotel is in a good location and prices very reasonable and cheaper then others in the area. There was a really nice younger guy at the desk that showed us the rooms, and gave us a good deal on the 'suite' so we took it for only 1200 baht per night (it's normally 1500 baht so you'll have to bargain a bit). That also included free breakfast, and we were told there was free internet in the room (wi-fi). This same staff member was always very nice and helpful whenever we had questions or needed anything, so we always looked for him when we needed something.

The room itself was fine, it had a nice TV with cable, a shower with hot and cold water, and aside from being a little bit small there were no real problems; at first.

The first thing that went wrong was that the wi-fi signal was very low, so I was only able to connect some of the time and usually had to go down to the lobby to get online. The second problem was that the window in our room that looked out onto the main passageway did not lock, so anyone could have broken into our room by climbing through the window. I didn't discover this tell the last day of my stay though, so wasn't able to tell them about it. Fortunately no one did break in, but if you stay here, be sure to make sure the windows lock!

Another thing is at night, they had entertainment in the form of live bands. If you are trying to sleep and don't want noise, this may not be the best hotel for you.

The final thing that made me think I probably wouldn't stay at this hotel again occurred upon checkout. There were 2 girls behind the front desk. We asked how much a van to the airport would cost. The first girl said it was 120 baht. Then the second girl punched her on the leg and told us it was 180 baht. Then she made a call to someone, and she said it would take 30 minutes for the taxi to arrive. We weren't going to wait 30 minutes. She gave us an angry and annoyed look when we didn't agree to wait 30 minutes for 'her' overpriced taxi to arrive. Needless to say, we ended up going out on the street and took a 'Rot Doo' (red truck) for only 100 baht.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank maxhilldale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 20 November 2011

I arrived at Top north guest house in August and planned to stay for 4-5 nights as i had stayed here 4 years ago and really enjoyed it.
When we first arrived, the woman on the front desk was as miserable a person i have ever come across. She checked us in by grunting at us and gave us our room key. The room was full of cement bags and tools! I went back down to reception to change the room and she finally gave us another key. This time it had no shower as the shower was lying on the bed. Again i walked down to reception to be greeted by another warm welcome when i asked for yet another room. She gave us another key which when we opened the room it quickly became apparent there were 2 people actually in it!!!!
On the 4th attempt i finally got one unoccupied and with no building materials in it. By this time i was that shattered i just accepted it even though it was filthy and decided to have 1 night and move the next day. There is a Top north hotel round the corner for 850 baht a night but includes a good breakfast and is on a different planet to the guest house so i ended up staying there for 6 nights and it was excellent. This experience was a shame because i was really looking forward to staying at the guesthouse after 4 years. Nothing has been upgraded in that time and it looks as if it needs knocked down and soon. The member of staff they employ on reception is the most incompetent and rude woman i've ever met, which again is a shame as i remember how nice they used to be. I would strongly advise against staying here and i'm not one of these fussy people who demand 5star service for 500 baht a night but this place has totally gone to the dogs!!

  • Stayed August 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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new zealand
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 11 October 2011

An adequate room offered ,after I didnt like the first .This is not the first time I have stayed here ,They have a great pool; and great breakfast also some very good and attentive staff . There is still one very disagreeable staff member behind the desk, If you are lucky ,you will not encounter him/her .
Top North is quite reasonable value for the cost

  • Stayed September 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rinjani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 22 September 2011

Nice hotel for cheap price, not luxurious but best in its price range that I found. The location is good, staff are friendly and rooms are clean and comfortable. There were a lot of ants in the bathroom but I suppose that can be expected in Asia and there was no hairdryer available to borrow at reception. I would definitely stay here again if I return to Chiang Mai. Oh one other slight disadvantage is for some reason the swimming pool is incredibly cold..be warned!

  • Stayed October 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank catgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 July 2011

Well they showed us an alternative room and my god it was not suitable for a dog, holes in sheets no handle on taps old and dated, it stunk like mould. The service was absolutely appalling, didn't even care that our room wasn't avail so we had to walk around and find alternative accommodation for 2 adults and 2 children, we were not happy :(

  • Stayed July 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MickTrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Top North Guest House

Property: Top North Guest House
Address: 15 Soi 2 Moonmuang Rd., Pra Sing, Muang, Chiang Mai 50200 | The Old City, Chiang Mai, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #309 of 374 Hotels in Chiang Mai
Price Range (Based on Average Rates): £
Number of rooms: 90
Reservation Options:
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Also Known As:
Top North Guest House Hotel Chiang Mai
Top North Hotel
Top North Chiang Mai

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