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“Spooky place, nice garden”

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Suan Bua Hotel & Resort
Ranked #129 of 386 Hotels in Chiang Mai
Porvoo
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Spooky place, nice garden”
Reviewed 27 November 2013

We booked this country side hotel without understanding how far from Chiang Mai it was located. The taxi charged 900 B for the trip. Beautiful and well maintained garden, large room was ok but the huge hotel was empty! Only one additional guest. The "SPA" looked like not been used in 25 years. Next day suddenly the place was filled with a bus of 150 young people partying late in the night. We were told that in fact the place is living on big groups (company events etc.) and not ordinary tourists. The swimming pool was large and clean but two steps were missing in the ladder.
On positive side the front desk manager "Joe" was very nice and helpful. He arranged a red car at reasonable cost for us 3 guests when we wanted to visit the famous Yi peng festival at Mae Jo University area.
We would not recommend this place for a longer stay but for two days it was so and so ok if you want to breath fresh air after being in Chiang Mai.

  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank Eeva N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichet A, General Manager at Suan Bua Hotel & Resort, responded to this review, 30 June 2016

Dear Eeva N,

Thank you very for your online comment on your visit at Suan Bua Hotel and Resort, Chiangmai.

We appreciate your trip and support to our hotel especially the loyalty guest like you and your comment is very valued for us to keep improving the products and services to meet guest's expectation.

Once again, thank you for your comment and we hope we have a chance to welcome you back to our hotel.

Warmest regards,
Pichet Arunratana
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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54 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Thai first
  • Any
English first
Chiang Mai, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2013

After being in Chiang Mai for years, many in our organization agree that our time at the Suan Bua was impressive! We've all been to dozens of meetings, buffets, and overnight lodging situations, and probably have never had such an overall good value/experience than at the Suan Bua. Khun (Mr.) Pracha has been an excellent liaison. He and his staff met nearly every single one of our requests. They were extremely flexible, accommodating and gracious towards our needs...and basically set up our meeting spaces the way we wanted with the least amount of hassle. It is definitely in a secluded location, so this is not for groups who want to venture out daily to the city/ Night Market, etc. But if you want beautiful, serene grounds; generous meeting spaces; kind people; and a very good breakfast and lunch/dinner selection FOR THE PRICE... you must consider the Suan Bua Hotel & Resort.

  • Stayed May 2013, travelled on business
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Helpful?
1 Thank Joana W H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichet A, General Manager at Suan Bua Hotel & Resort, responded to this review, 30 June 2016
Dear Joana W H,

Thank you for your fantastic review and it always brings us pleasure to read that our efforts .

We are glad to hear that our room and facilities are highlight of your stay especially with the staff service. We will shared with the team for your comment to let them know they are doing a good job.

At Suan Bua Hotel and Resort stands for great value for money, warm welcome of Thai hospitality in the atmosphere of natural touch.

We look forward to welcoming you back to our hotel in nearly future.

Warmest regards,

Pichet Arunratana
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chiang Mai, Chiang Mai, Thailand
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2013

This place has it all! Beautiful gardens, happy staff, excellent food, at a fantastic price! We were so amazed at the generosity of the manager who lowered our costs even after we had been there for a week. He also went out of his way to be accommodating to our every need. At the end he and his staff setup a lavish outdoor BBQ with special gifts and a giant cake to thank us for staying with them. They served us some of the best food we have eaten in Chiang Mai, and even made a pack lunch for us to take when our group went to the zoo! No this isn't a joke, this is all true. If you are planning a gathering of friends or a conference you have to consider the Suan Bua Resort for your stay. Amazing!

  • Stayed May 2013, travelled with friends
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Helpful?
3 Thank Cal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 February 2013

This has been the third time I have been to Suan Bua Hotel & Resort, attending conferences there. Each time the conference venue is there, I sigh: not again! When entering the resort, the first impression actually is positive. The large gardens are well planned and well maintained. Not so the rooms. Every room I have slept in had something broken or not working, be it the hot water heater, the toilet or the wardrobes. Many rooms are dark and musty. The food is boring and a fusion of Thai, Chinese and Western cuisines. For a large conference, the dining area is insufficient in size and extremely noisy. The meeting rooms are, however, adequate.

  • Stayed February 2013, travelled on business
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Helpful?
2 Thank Anpene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 5 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 February 2013

Great place for a conference where you can spend lots of time with your group. The place if fairly old. The reception desk is THE most unorganized desk I've ever seen. Not professional. We were put in the 3rd floor of an old building where the stairs were uneven. The room was decent and the bed good but after one night, had to upgrade (we paid) due to no warm water for showers. Upgraded and the room was Way better for $3 more a night but smelled very old and musty - but a great improvement. Meals were good - but I'm not very picky either. Many did get sick but not sure if it was the food or the cold weather. Super far from Chiang Mai and have to pay the hotel shuttle to take you into town - 45 minutes. A tiny little store across the road for snacks. A laundry mat across the road for 50Baht per kilo - they don't iron. Room cleaners don't clean super good either. Stuff was left in trash cans, etc.

Room Tip: The rooms in the farest 3 story building are small and noice from the villas travel very clearly to...
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  • Stayed January 2013, travelled on business
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Helpful?
Thank JLR1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 September 2012

We have been to this hotel twice and the last time early 2012 a lot of people, including myself, got food poisoning. Out of 200 people I believe 25% to 30% got food poisoning or a stomach bug. People tell me this has happened before so BEWARE!

The grounds are beautiful and the food looks and taste quite good. Just beware of possible stomach problems.

Room Tip: Don't choose the older rooms because they feel older a bit run down.
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  • Stayed January 2012, travelled on business
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Helpful?
Thank welovedumpling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 June 2012

Suan Bua is very relaxing. It's about a 45 minute drive from Chiang Mai city, so don't come here if you want to spend a lot of time around the town. If you're looking for a chance to get away from it all though, the Suan Bua is a great place to consider.

Room Tip: We were in the Royal Plaza Wing. The rooms are newer than some of the other wings, so we enjoyed tha...
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  • Stayed June 2012, travelled on business
    • Value
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Helpful?
1 Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suan Bua Hotel & Resort

Property: Suan Bua Hotel & Resort
Address: 158 Moo 3 | Hangdong Samerng Road, Chiang Mai, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Suan Bua Hotel & Resort 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
Thai Lanna style - Unique traditional Lanna-style architecture. ... more   less 
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Also Known As:
Suan Bua Hotel
Suan Bua Resort

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