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Anantara Chiang Mai Resort
Ranked #9 of 389 Hotels in Chiang Mai
Certificate of Excellence
Reviewed 28 January 2014

We went to the Anantara in December with our 3 kids. First of all the location is absolutely perfect to visit Chiang Mai. The hotel is gorgeous especially the lobby, the restaurant is really good and right on the river and the pool beautiful. The staff was super friendly and Nick, the manager of the hotel could not have been nicer to us. I had a bunch of questions/concerns that have been addressed immediately and with a big smile on top of it. The interior design is quiet beautiful and the room was very clean even though it could use a little refresh - nothing dramatic.

  • Stayed: December 2013, travelled with family
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1  Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 2 February 2014

Dear Marie C,

Thank you for sharing your comments about your recent experience at Anantara Chiang Mai.

I am particularly happy to hear that our team impressed and it was indeed a pleasure to assist you personally too.

I am also happy to inform that after the successful rebranding of this special property over the past few months, I am now handing over to the permanent new General Manager, Mr Syahreza Ishwara who is returning to Chiang Mai to lead this wonderful team into the future.

Thank you again for your comments and I know that we would love to welcome you back in the future.

Warmest wishes
Nick Downing

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Reviewed 26 January 2014

It's great. Probably the best hotel here, charming buildings, pleasant staff and with a lovely location on the banks of the river. The swimming pool is especially nice.

However, too many screaming children (at 7am, on more than one morning) and too many people on mobile phones by the pool. Management need to sort this out with some sort of policy, notices, etc, as I would think the overwhelming majority of their guests are here to relax. These two issues aside, the place would be perfectly tranquil.

P

Stayed: January 2014, travelled with friends
Thank Pluto O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 28 January 2014

Dear Pluto B

Thank you for sharing your comments about your recent experience at Anantara Chiang Mai and I am delighted to hear that you rank us so highly.

I would ageee (as you may have seen in some of my recent replies here) that this resort is designed more with couples in mind and certainly a great base to relax and recharge in the center of Chiang Mai. As such, I feel it was indeed a tad unfortunate that you were disturbed on this occasion as we generally do not have too many families at one time. I certainly apologise for any issue this caused at the time.

As for use of mobile phones, I regret to suggest that this may simply be part of modern life and hopefully most people have the courtesy to know when and when not to use them to refrain from disturbing others around them.

That being said, I do thank you again for sharing your feedback and we will always look at ways for how to provide an even better experience for all our guests in the future.

We certianly do hope to welcome you back one day.

Warm wishes
Nick Downing
General Manager Designate

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Reviewed 26 January 2014

Returned for a second time to this amazing hotel.
The hotel has gone through a brand change, however the transition is seamless
Congrats to the new mgt for this integration.
We brought our friends with us as well and they fell in love with this hotel
Hotel is in walking distance to everything in Chiang Mai

Room Tip: Don't hesitate..Book today
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  • Stayed: January 2014, travelled as a couple
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Thank Meralee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 27 January 2014

Dear Meralee G,

Thank you for sharing your five star review of your experience at Anantara Chiang Mai recently.

As someone who has experienced the hotel previously, you have definitely paid us a wonderful compliment and I share this with the entire team at Anantara Chiang Mai. There is no doubt they have handled the transition brilliantly and without missing a step. Their committment to providing the highest levels of service remains as high as ever and it has been a pleasure to assist with the transition over the past few months.

I can only hope we have the chance to welcome you back time and time again in the future.

Thank you again.

Warmest wishes
Nick Downing
General Manager Designate

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Reviewed 25 January 2014

stayed here with two small kids in july last year. We had a cllub room and we got a good deal as it was low season so it really was good value. The room was huge. Some Think it is too dark but we didnt Think so. Very good service and it was nice to have free minibar everyday. They gave a comlimentary bottle of wine and everyday we got fruit nuts and ice delivered to the room. In the morning we left laundry and in the afternoon it was back Clean and ironed., All included in the room rate. We stayed with kids and we were a bit worried it wouldt be a good choice for us.But there were lots of kids so we felt very comfortable. I Think the location is ideal for Tourist. It feels like you are in a very tranquil Place inside the hotel compound but its only a few hundreds meter to the night market.

  • Stayed: July 2013, travelled with family
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1  Thank Ricki1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 27 January 2014

Dear Ricki1975,

Many thanks for sharing such positive feedback about your stay with us at Anantara Chiang Mai.

I am indeed happy that your family enjoyed your stay with us. I often explain that the resort itself is possibly designed more with couples in mind due to the layout of the rooms, the grounds and the overall atmosphere of the resort. However we do find that many families enjoy using us as a great base from which to explore the central Chiang Mai town and surroundings due to our excellent riverside location minutes from all the action that Chiang Mai has to offer.

Thank you again for sharing such feedback and I do hope we have the chance to welcome you back in the future!

Warm regards
Nick Downing
General Manager Designate.

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Reviewed 24 January 2014

Hesitating on booking this hotel?....DO IT, u won't regret it for a min.
Service is first class, from porter to reception staff to restaraunt & spa.
Standard rooms are fabulous, if u can afford it, upgrade, we blew the budget & upgraded & loved every min. I didn't see in other reviews the price of upgrading so I think it's worth mentioning it's very expensive (in my opinion) £80GBP per night to be exact on our stay. U get the free laundry, the free cocktails, the canapés etc. but the room is massive & the balcony is just great, we got complimentary bottle of white wine for being honeymooners, nice touch. Dinner can be a little on the expensive side for Thailand, but everything we ate was delicious, recommend the afternoon tea! Sun loungers are very comfortable. Fresh water is brought to ur lounger, the pool is refreshing & very peaceful surroundings. Spa was great, treated like royalty & they have offers on during weekdays. If u stay in club suite u have unlimited water, mini bar access & non named vodka, gin & whiskey. I had a gin & tonic & it was fine! Tuktuk into Chiang Mai is about 100bhat but u can get them down to the min fare of 60bhat if u try. We ate in Miguel's Mexican one night, very nice & had a look round the bars. Breakfast has a good selection & non buffet menu also. Night bizarre market is close by where u can buy all sorts of bags, sunglasses etc. whatever the price Is deduct 50% at least! All in all we LOVED our stay here, pure heaven (before arriving at hell in Phuket, but that's another story) if u are looking to relax in beautiful surroundings & luxury, this is the place for u!

Stayed: January 2014, travelled as a couple
1  Thank gillonthehill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 27 January 2014

Dear gillonthehill,

Thank you for sharing you excellent comments about your experience recently at Anantara Chiang Mai.

I can tell you enjoyed the Kasara Suite with its range of additional benefits. I must admit that this option is becoming more and more popular with double the internal space and expansive gorgeous balcony from which to just relax and recharge after a hard day out exploring Chiang Mai!

Thank you again for sharing such wonderful feedback and we hope to welcome you back soon!

Warm wishes
Nick Downing
General Manager Designate

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Reviewed 23 January 2014

Background:
A former Chedi, and the property is known for the sleek, stylish, zen architecture. Anantara's acquisition of management maintains the GHM level of service at this particular phase of transition; still, whether this hotel would retain its fame remains dubious.

Highlights of the property:
The club suite which includes return airport transfer, complimentary laundry, breakfasts and the club access for butler service and free evening canapés. The slide door to separate the resting area from the bathroom is ingenious; one would love it when diving into the deep bathtub with no cost of either the privacy or the view afar. My pal and I spent much time laying on the daybed of the balcony; very cosy the setting, but with little shade for privacy.
This hotel scores high for the in-room design and the variety of facilities available for guests. From the plunge pool to the lovely, charming consulate bar (a must-try, gorgeous in the late evening).

Toiletry:
Sparkles really came with the Patchouli soap for hand wash, and the Ginger flower soap for bathing. Not the usual sweet scent of lemon grass products, which are pleasant but somehow plain for SE hotels now.

Service:
House-keeping was a bit lousy initially; unattended ice bucket, used coffee cups not replaced, and scented candles laid forgotten in the wardrobe in the first evening. (Anyone who has stayed in a GHM property knows the twist of the lemon grass scented candle)
But the rest was just like a breeze.
All the staff members tried their best to spoil their guests. I highly appreciated what the sweet lady at the kasara lounge offered: she sent us, two lazy lads, biscuits from the lounge. And the bar at the consulate, aw, impeccable and magical service.

Catering:
The tapas at the consualte was impressive and unbelievably affordable. Honestly, perhaps the best in northern Thailand in my opinion. The tuna x avocado puree was divine to go with my cocktail; and the deep fried calamari, hmmm.
Breakfast was standard; good variety, and different kinds of eggs to choose from. But honestly the cheese and bread selection was somehow limited; and fruit jam appointed was a bit disappointing. And I would like to bring up the bland, flat coffee issue here; coffee from the coffee machine in room, the lounge, or at the breakfast was all a bit too bland and flat.

Conclusion:
I will definitely return, with the hope that current standard of service and the maintenance of the facilities will be even more upgraded.

  • Stayed: January 2014, travelled with friends
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2  Thank Giuseppe2255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 27 January 2014

Dear Giuseppe2255,

Thank you for your wonderful and constructive comments and about your recent stay at Anantara Chiang Mai. And thank you for sharing your pictures too!

Rest assured that we do indeed take such feedback to heart and I can only assure you that we understand the reputation and standards created by the team here at the property over the past ten years. I am delighted to once again explain that the team remains 100% in place and remains committed to raising the bar higher and higher.

So I can only hope that you will indeed come back to experience Anantara in Chiang Mai in the future and we will prove to you that any hotel, however "perfect" can always improve. Rest assured we look forward to welcoming you back.

Warm wishes
Nick Downing
General Manager Designate

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Reviewed 20 January 2014

Anantara is a beautiful hotel with an unusual layout that made for a very nice experience. The staff (every person and position) could not have been more pleasant and accommodating. Breakfast was made to order main course with buffet style accompaniments. We ate with a lovely view of the river. The reflecting pools and candlelight made the atmosphere very serene. One evening we were surprised to return and two beautiful Thai dancers and a musician playing a traditional stringed instrument were performing by one of the pools. The entire experience was most tastefully done

Stayed: January 2014, travelled as a couple
Thank Brent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 21 January 2014

Hello Brent D

Thank you for your recent review of your experience at Anantara Chiang Mai.

I am delighted to read your comments and it certainly sounds like you enjoyed your time with us.

The local Thai dancers you experienced were recently introduced at the resort. Every Anantara around the world provides an evening ceremony around sunset and we chose to incorporate indigenous Thai dance as part of our own ceremony.

I am pleased to see that this, along with many other small and larger touches continue to raise the experience at this special urban resort by the Ping River.

We hope to welcome you back again in the future.

Warm wishes,
Nick Downing
General Manager Designate

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Additional Information about Anantara Chiang Mai Resort

Address: 123 Charoen Prathet Road | Changklan, Chiang Mai 50100, Thailand (Formerly Anantara Chiang Mai Resort & Spa)
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chiang Mai
#3 Romantic Hotel in Chiang Mai
#4 Spa Hotel in Chiang Mai
#7 Family Hotel in Chiang Mai
Price Range: £184 - £661 (Based on Average Rates for a Standard Room)
Number of rooms: 84
Official Description (provided by the hotel):
Edging the meandering Mae Ping River, Anantara Chiang Mai Resort is conveniently situated a mere five minute walk to the famous Night Bazaar and only 10 minutes from the quaint and traditional attractions of the old moated city. Explore authentic Thai areas, seemingly endless markets and the city's quirky art culture with its bohemian vibe as well as popular cosmopolitan hangouts and a growing wellness scene. Surrounding the valley in which Chiang Mai resides, verdant mountains are home to vast national parks of virgin rainforest, impressive waterfalls and rare flora and fauna. Discover countless Buddhist temples, timeless hill tribe communities, exotic animal sanctuaries and fascinating handicraft villages, as well as historic ruins that tell a tale of a time when Chiang Mai was the capital of the ancient Lanna Kingdom. ... more   less 
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Also Known As:
The Chedi Chiang Mai Hotel Chiang Mai
Chedi Chiang Mai

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