We previously stayed at Chedi Chiang Mai back in 2009, and unfortunately the high service level and 'Chedi' spirit is no longer there.
Service does no longer come with a smile. On at least 2 different occasions the female staff seemed bothered and annoyed when asked for assistance. Female front desk rolled her eyes when asked to make a phone call to see if a certain shop was open. On another occasion at lunch time 13th of June, we received a cold and aloof service. It almost seemed the waitress got annoyed when I asked for my appetizer that they forgot to bring. I am surprised by the lack of service that previously used to be so warm and professional, during the Chedi era.
Had lunch at Dhara Dhevi Mandarin Oriental today and it was lovely! What a difference in hospitality and how the staff are trained.
We are staying at a deluxe river view on high floor, and I got woken up by the incredibly noise of birds at 4.00am in the morning. The noise was terribly bad and kept us both awake for at least at 1.5 hours.
I am writing this as a current guest staying at Anantara CM for 7 days and this will likely be our last stay in any Anantara resort! It just seems this has become another average hotel.
- Official Description (provided by the hotel):
- Edging the meandering Mae Ping River, Anantara Chiang Mai Resort is conveniently situated a mere five minute walk to the famous Night Bazaar and only 10 minutes from the quaint and traditional attractions of the old moated city. Explore authentic Thai areas, seemingly endless markets and the city's quirky art culture with its bohemian vibe as well as popular cosmopolitan hangouts and a growing wellness scene. Surrounding the valley in which Chiang Mai resides, verdant mountains are home to vast national parks of virgin rainforest, impressive waterfalls and rare flora and fauna. Discover countless Buddhist temples, timeless hill tribe communities, exotic animal sanctuaries and fascinating handicraft villages, as well as historic ruins that tell a tale of a time when Chiang Mai was the capital of the ancient Lanna Kingdom. ... more less
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- Also Known As:
- The Chedi Chiang Mai Hotel Chiang Mai
- Chedi Chiang Mai