Our stay was filled with more negatives than positives. We are living in Asia for the 3rd time and cherish our quiet and relaxing time off. The four days we were at Puripunn where less than relaxing. The number one issue was our room (101). It was located on the ground floor next to the lobby. There were several Chinese families that brought their small children to a boutique hotel. There was nothing for children to do at this hotel and they ran around the lobby at all hours of the day & night screaming, crying and jumping on furniture in the lobby. We were awoken on our 1st morning at 8:00 a.m. to screaming children, this went on for 4 days. Room 101 is also next to the lobby staffs office. Every time the staff would get out of a chair and scrap it across the floor it is heard in the room, that happens 24/7. The pool is nothing special. The DVD player did not work, so the DVD we bought at the night market could not be played. The internet was spotty as best. If you need to do work or stay in contact with family overseas via internet it will be very frustrating. On our 3rd morning we ordered omelets, we were 2nd & 3rd in the que. After people who were behind us in the que were severed their eggs I questioned the staff. I was told, “well they only orded fried eggs”. When they finally brought my order, it was a mushroom & egg omelet not the cheese, tomato & pepper omelet I ordered. Both my husband & I had an aroma massage. The spa is nice and clean but the staff is not experienced. These were some of the worst massages we had ever had & there was no aroma. You can get a much better massage for ½ the price & double the time in the town of Chiang Mai. Don’t waste your money on the over expensive and mediocre spa at Puripunn. Lastly, the language skills of the staff was lacking. There were several occasions when it was clear we were not understood. We live in Asia and know to speak clearly and not too fast when communicating. Still we were not understood. I phoned to the lobby to say I could not find the hair dryer. They said they would bring one. A few minutes later a man shows up with an ironing board & iron. If you want to be able to walk out for your dinner, massage or to the night market area then don’t stay at Puripunn. You need to take a tuk-tuk to get to everything in the old city area or the night market.
The positives: the room was clean, the breakfast delicious, and the staff did try very hard to please. The grounds were nicely done.
I realize we may have picked a bad week to stay at Puripunn but I will not be recommending it to other expat friends who need to get away and relax with peace & quiet. The other guests with their bad manners and parenting skills made our stay less than relaxing.
- Official Description (provided by the hotel):
- Puripunn Baby Grand Boutique Hotel, an intimate small luxury property with a total of 30 rooms is constructed in a contemporary Lanna- Oriental architectural style inspired by traditional homes found in Chiang Mai during colonial period. The hotel is situated in the midst of one of Chiang Mai's centuries-old communities where ancient Lanna treasures, cultural traditions and way of life have been well-preserved. ... more less
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- Also Known As:
- Hotel Puripunn Baby Grand Boutique