First off, Lets qualify that the Ayatana Hamlet & Spa should be rebranded as Ayatana Hamlet. As they no longer have a Spa available for guests. Brochures for other SPA's are available at the front desk.
I'm not sure of the other reviewers, but I found the staff to be polite, courteous and welcoming. Checking in and out was a breeze and WIFI was provided for free of charge but, that is where the positives stop.
Although the rooms are of reasonable size (booked into the deluxe), the bed was harder than a rock (good for some, not for me), the TV was the old style (considering the cost of flat screen TV's these days there should be no reason for that), didn't see any pool cleaners so decided to swim somewhere else. Location is out of the way, so ensure you have transportation organised. Called a taxi through the hotel, and paid way too much. The gym had 3 pieces of equipment, treadmill, ab crunch and stationary bike so don't expect to much from that.
Given the above, i didn't chance on ordering food, so that didn't factor in my overall rating.
The quality of the room finishes were below average, everything seemed to be not-quite right. Overhead shower head didn't work and there were ants in the bathroom. Water had a tinge of brown through it. Loads of merchandise could be brought from the room, kinda overdid it in my opinion.
In summation, with a pool that doesn't invite, a SPA that doesn't exist and rooms that don't compensate for the lack of amenities and out of the way location, I wont be coming back anytime soon. But I wouldn't go so far to say, stay away at all costs.
- Official Description (provided by the hotel):
- Experience your six senses in the land of Ayatana. Ayatana Hamlet and Spa, Chiang Mai, is a small, friendly and comfortable hotel designed and decorated in the northern Lanna style. AS you walk in from the city to this little hideaway, a welcome smile awaits you and willing hands attend to your every need throughout your stay. Whether relaxing by the pool, enjoying a good meal or simply spending quiet time in your artistically designed room, you are guaranteed a great stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Agoda, Ctrip TA, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your B2 Ayatana Premier Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ayatana Hamlet & Spa, Chiang Mai Hotel Chiang Mai
- Ayatana Hamlet And Spa, Chiang Mai
- Ayatana Hamlet Hotel Chiang Mai