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Parasol Hotel Chiang Mai by Compass Hospitality
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Reviews (391)
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All reviewssunday marketgreat locationold citycentral locationno liftsunday walking streetwat chedi luangincluded breakfasta great place to stayfourth floorwithin easy walking distancestreet noisegreat roomfamily roommini fridgelight sleeperthe air conditioning
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130 - 135 of 391 reviews
Reviewed 27 May 2013

The hotel is located right in the centre of the walled city, adjacent to one of the numerous temples, on the junction of two quite busy roads. Check in process was quick, the receptionists friendly. The room was quite large with "an elephant theme". The huge downside was that the room didn't have any daylight: the only window in the room led to the bathroom... which had another window but only 20cm away from another building. Bathroom was basic with shower, pan and basin. Bear that in mind when you book the room, however the rooms on the opposite side of the hall had large windows looking to the road. There was complimentary drinking water in the room and wifi (they seem to have ongoing problem with it). Breakfast was very basic and the same food every day (egg, toast, juice, tea/coffee). Hotel do the affordable laundry service (quite useful after mountain cycling in mud) and you find your clothes neatly folded. On checking out the receptionist walked us outside and hailed the tuk tuk for us (nice gesture).
We will not be coming back to the hotel.

  • Stayed: November 2012, travelled as a couple
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Thank Arek80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Owner at Parasol Hotel Chiang Mai by Compass Hospitality, responded to this reviewResponded 24 June 2013

Dear Our Precious Guest,
Thank you for taking the time to reply to our questionnaire following your stay at Parasol Inn Chiangmai. Parasol Inn is dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We once again thank you for your suggestion. We have already have plan in make over our property as our first priority even improving our hotel breakfast menu & the deadline we launch all new picture and facilities to Trip Advisor as soon as we are completed. We also create a new staff team to make a better service with a decent service to suit our new makeover. We are looking forward to welcoming you again soon at one of our hotel.
Best Regards,

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Reviewed 24 May 2013

Some staff were friendly, others not so much. Room is very basic (and I think I had one of the nicer ones!). Bed was a cheap mattress on a cheap platform. Moved after staying one night.
Moved to the Sri Pat Guest House which was cheaper and WAY nicer. Quite beautiful in fact.
This is a central location, especially for night market, but it's very easy to get around all areas of the walled city and I would chose a better hotel for a slightly longer commute, especially if staying a few days or more.

  • Stayed: January 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank journeyjulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Owner at Parasol Hotel Chiang Mai by Compass Hospitality, responded to this reviewResponded 24 June 2013

Dear Our Precious Guest,
Hello, thank you very much for taking the time out of your busy schedule to write a comment regarding our property. I would like to apologize for the mattress issue that you had for this stay, we will make sure that we get that corrected for you and our upcoming guests. We appreciate your business and look forward to seeing you again. With yours and other reviews it is time for us to upgrade our property which is already in our plans. We will update all our new hotel looks and facilities once we have completed. Please feel free to contact me if there I may of be of any assistance.

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Reviewed 19 May 2013

The hotel is right at the center place of the famous sunday market. The location is really very good. some famous temples are also around the hotel.
hotel staff are nice. The hotel provides tourist infos and services including car-rent. The restaruant with it is good, with breakfast.
rooms are ok, not small. problems are rooms near the street will be a little noisy on Sunday.
I will reconmend this hotel. and if I come to chingmai next time, I will choose to stay there again.

Room Tip: not choose rooms near the street.
  • Stayed: December 2012, travelled with family
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Review collected in partnership with this hotel
Thank peacedeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Owner at Parasol Hotel Chiang Mai by Compass Hospitality, responded to this reviewResponded 24 June 2013

Thank you for sharing your comments about Parasol Inn on Tripadvisor.

We are delighted to read that you enjoyed your holidays among us.

We are happy to hear that you enjoyed your facilities and services so much. We will pass on your comments to our team. They will be delighted to read them. I am sure they will help us to keep and even improve our commitment to guest service.

Additionally, we are especially pleased to see that you enjoyed the food at our restaurant. Next visit we advice to to book a room at the back to avoid noise from Sunday Walking Street.

We will continue working to improve our services following your comments and would have pleasure in welcoming you again in the nearest future.

Yours sincerely,

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Reviewed 19 May 2013

A perfect hotel for a trip to Chiang Mai, a really Thai style hotel in one of the most typical Thai cities. Perfect location, inside the old town, close to a few good restaurants and a few minutes walking to the center, very clean, stall very friendly and helpful, we have a pleasant stay and every time we would return to Chiang Mai, surely this will be our hotel to stay. The only thing is the hotel don't have lift but the staff is very attentive and they always took care of our luggage, so it wasn't a problem at all .... unless if you have any kind of phisycal limitations.

Room Tip: All rooms were perfect, but if you want a little more quiet just choose a room with windows to the back side of the hotel
  • Stayed: January 2013, travelled with friends
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Review collected in partnership with this hotel
Thank JoaoGomes48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Owner at Parasol Hotel Chiang Mai by Compass Hospitality, responded to this reviewResponded 24 June 2013

Dear our precious guest,
Thank you for your great review on staying at our Parasol Inn on your recent visit in Chiang Mai. It is so nice to hear that you enjoyed your stay plus our staff. I will share your comments with my team and thank you once again for your kind reviews. For the elevator we are so sorry since our building structure is quite difficult to install.
All our team look forward to welcome you back in the future.
"Our goal is to satisfy our customer needs"
Sincerely,

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Reviewed 1 May 2013

Awesome design, Perfect location, Great food & Most attentive staff.
We have 2 nights stay at this hotel. We found this hotel while walking searching for hotel aimlessly in the city. The 1st staff attended to us at the front desk was not only friendly but helpfull. Knowing that the price was out of our budget, she had advise us patiently to try make our reservation for the room online where we can have the booking make at lower price.
Upon checking & seeing the room ourselves, we love it. It is not a new hotel, however due to its location & the space limitation, seems a great efforts been done to refurbish with beautiful wall arts, changing it into a hotel with boutique concept.
The hotel staffs we have met here are very attentive. They definately have take very good care of us. Our stay here has been most pleasant & we feel we will be coming back to Chiang Mai again just to visit this hotel.

  • Stayed: April 2013, travelled with friends
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Thank QHe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Owner at Parasol Hotel Chiang Mai by Compass Hospitality, responded to this reviewResponded 24 June 2013

Dear our precious guest,
Thank you for your great review on staying at our Parasol Inn on your recent visit in Chiang Mai. It is so nice to hear that you enjoyed your stay plus our staff. I will share your comments with my team and thank you once again for your kind reviews.
All our team look forward to welcome you back in the future.
"Our goal is to satisfy our customer needs"
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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