Me and my family stayed there for 3 night with a break between the 2nd and the 3rd nights (we were on a jeep tour Chiang Mai-Chiang Rai).
The staff treated us like we were staying on a 5 star hotel as presidents! everything we asked for was immidietly done by the dedicated staff.
the food was good and fresh and there were always hot water and air conditioner. the room are modern and up to date, eventhough they needed some small fixes.
The 3rd room wasnt pre-ordered but still we paid like we paid for the previous 2 nights (the discounted price that we through the internet).
Also, the Mandala House is located 5-7 minutes walking from the Night Bazar, but still far enough from the river, so in case of floods (like it was when we stayed there) this area stays dry.More