Stayed for 2 nights. The overall impression was that the hotel looked nice but the location was a bit hard to find even though we drove there. We got a suite (one bedroom, sitting room, and a dining room). The room was quite large and it was comfortable enough. The welcoming staff was good with explanation and introduction of the place of where everything is such as restaurants, fitness center and spa. Overall the room and the hotel was nice. The only major complaint was that (we didn't bring this up with management) the cleanliness of the room. We found that the towels were quite old as in ripped along the edges. The cleaning staff was not thorough in their cleaning. There were stains around the toilet. Glass stains on dining table were left there with dining mat covering them. Towels actually smell of not being washed even though we indicated new towels.
However the kids did enjoy the nice pool and my husband did enjoy the fitness center. So some things can be over looked. But for the price being charged there shouldn't be any fault. Finally Breakfast buffet selection was quite poor compared to others in similar class. We might or might not go back...
- Official Description (provided by the hotel):
- Nestled along the banks of the Mae Ping River, Ratilanna Riverside Spa Resort Chiang Mai captures the essence of the destination's Lanna ancestry that subtly appears in its architecture and interior decor. Ratilanna Riverside Spa Chiang Mai is only minutes from the airport and the city's popular night bazaar offering the ultimate indulgence of a five-star urban sanctuary ... more less
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- Also Known As:
- Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
- Ratilanna Riverside Chiang Mai
- Ratilanna Riverside Hotel Chiang Mai
- Sofitel Chiang Mai