We loved the Ban Thai and if staying in Chiang Mai city again would go back for sure. The service is amazing it's definitely 5 star.
The Ban Thai village is a boutique resort in the centre of Chiang Mai city so close to everything. It's very clean and the rooms look very Japanese. We received lovely drinks on arrival and nothing was too much trouble. The pool is not huge but great for a swim - very clean.
When staying you think you are going to be charged so much more but the price is great considering what you get. The restaurant can be improved as it was more expensive than other places and food just OK. Breakfast was pretty good though. There are so many places to eat nearby though this is not a problem. You get little things like free internet and just being in the place you feel you really being looked after - other places should take some lessons from here!