Enjoyed my 2 nights at the Shangri-La in Chiang Mai. This is an older hotel but seems to have been refurbished as seen by the modern Thai decor of the rooms and lobby. The hotel staff is efficient and accommodating; we checked in early in the morning and the staff got us a room right away. Also liked our simple standard room but the room temp was not easily controllable; especially at night.
The pool was big and luxurious. However, the pool staff was extremely slow in delivering food and drinks to us and the french fries were soggy while the smoothies were bland and small in size. We expected more from our experience at the pool.
All in all, it was an ok experience for us. However, I expect more of a 'wow' factor whenever I stay at any Shangri-La Hotel anywhere in the world. It's for this reason that I consciously try to stay at a Shangri-La or Kerry hotel whenever I can. And again, my experience at the Shangri-La, Chiang Mai pool regarding the food and service was disappointing in my opinion.
I may or may not stay at this particular hotel in the future; I'm not sure.
- Official Description (provided by the hotel):
- Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more less
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- Also Known As:
- Shangri La Chiang Mai
- Chiang Mai Shangri La