We had booked 2 rooms and were upgraded to the apartmetns with kitchens. The washing machine was very handy. Rooms are extremely large and very comfortable. Large flat screen TV's, nice toiletries and very quiet. The hotel seems to get quite a large share of flight crews as it is fairly near the airport. We ate at the restaurant a couple of times, food was very good and reasonably priced for a 4* hotel. The service was a bit slow but the staff were always very polite and helpful. We only used the pool area once, its quite small so if it was busy you would likely struggle for a lounger. The pool itself was fine - also there are a couple of jacuzzis in that area too.
WiFi appeared to be free in the public areas which was fine. the hotel is on a quiet side street off a very popular student type area with lots of boutique shops as well as Tesco. If you are after a massage I can recommend the one just across the road from the hotel - very reasonably priced and extremely clean with polite staff. We took tuktuk into the town centre - very cheap and easy. theres several waiting across the hotel to take you anywhere you want to go.

The hotel is new and everything in the room is convenient for us. However, there is lack of coordination and in-coordinate service. May be the management has very little experience.

However the front office staff are friendly.he restaurant staffs are not very much friendly.
The housekeeping are good but they do not know the rules I think. As I had pulled out the blanket to cover myself on the couch and placed it on my bed the next day but the housekeeper didn't put it back as the way it is the next day room service and just put it folded on one bed.

We stayed for 5 nights in the first week of July in a one bedroom apartment.

The place is hardly a 10 minutes drive from the airport in a by lane off Nimmanhaemin Road. Just a 2 minutes walk gets you to chic restaurants, hip bars, 7/11's & lovely boutiques. Numerous massage parlors with ONE just outside the gates of the hotel.

We chose this location as we had a self drive car and wanted to be away from the touristy hotels near the river but still within 10 mins drive from there. This hotel fitted all our criteria just fine. The hotel itself is lovely, squeaky clean (we saw people dusting and cleaning all day, every day) and well decorated. Add a nice pool, health club, bar & a restaurant, under ground parking for self driven cars with elevators to your floor, and you have a complete package.

The staff is very courteous and friendly and even the lack of enough english speaking personnel did not dull their enthusiasm. Of course there were english speaking staff at the front desk & in the reception & the restaurant & room service and we managed just fine. Must make a mention of the house keeping staff. They are very friendly and always smiling. Cheer even your dullest day!

We had pool facing rooms and they were terrific. Immaculate large living room with all amenities including a kitchenette with washing machine, fridge, microwave and cutlery. A nice big dining table, sitting area with a TV. The lovely bedroom had a 2 beds, dresser with a hair dryer, very clean sheets and nice big closets with a safe. Both rooms had balconies over looking the pool and chairs provided in case you wanted to sit and watch the sun set. Bathroom was huge and very clean. Shower and even a sink tub.

What to say of the restaurant? We had breakfast here every day and snacks at some odd times. Huge selection for breakfast to suit most palates. Excellent service too! The quiet lounge with coffee and cakes is a great place to relax if you do not wish to go to your room but still want to just rest your feet and make small talk (in hushed tones please!). Have no complaints with the wi-fi as we never used one. We were on a holiday and avoided all means of communication with mother earth, including phones!

The pool area and the health club are great and welcome break after a hard day bargaining your way through the markets!

All in all, a terrific place to stay and shall go back every time we visit Chiang Mai, which we hope to do quiet often. Highly recommend this place. Suited for a holiday with friends or family.