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ulfahag
Stockholm, Sweden

Nice room, pool and gym, avoid romms close to elevator and back side

4.0 of 5 bubblesReviewed 14 Oct 2012
I have stayed at this hotel a number of times (business trips). I have also tried many of the different rooms on different floors.
The place is really nice with a gret gym and fantastic swimming pool. The breakfast is also very good.
The drawbacks are the location if you want to be close to "down town" and some of the room locations within the hotel. My recommendation: Avoid room close to the elevator as they "ping" when they pass - every floor. Also avoid room on the back side of the hotel. They are very close to a dancing place and thai people seem to LOVE late nights.
Else - good for business. Staff is OK. Internet costs extra which is BAD.
Date of stay: June 2012
Trip type: Travelled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this review
Responded 26 Oct 2012
The Kantary Hills Hotel, Chiang Mai, thanks you for taking the time and making the effort to comment on your recent stay with us. As a regular, your endorsement and feedback on what to avoid, will be very useful to other readers planning a short stay in Chiang Mai. We look forward to your return.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 October 2012

Am currently staying at the Kantary and am very pleased that the positive reviews and the hotel website photos are exactly on point. The service is impeccable, the rooms spacious, clean and modern and the facilities up to scratch. I am here for a week staying in a one bedroom room. The hotel staff have been extremely helpful from simple questions like how to use the phone to ringing up a spa to confirm a reservation, nothing has been too much effort. The breakfast is varied, plentiful and tasty and the one meal I ate at the restaurant was a moderate price and very good. The pool and jacuzzi were great I used both, the gym equipment looks modern and well maintained. There is also a steam room and sauna. A short walk away are an array of cafes, restaurants and seven elevens so everything is easy to come by. The property is off the main road so there are no noise issues except the occasional airplane. In room internet is user pays though a 7 day payment works out at about $3 USD a day so completely reasonable and there is free wifi in the lobby/restaurant. I have nothing to fault this well planned and managed property and would stay here again without hesitation.

Room tip: Room 1322 is very quiet with a partial view of the mountains and the adjacent buildings. It is a fair walk from the elevators and there are no car noises. I wanted a pool view room which was not available but I think the room I had was better for me as it was quieter.
Date of stay: October 2012
  • Trip type: Travelled with friends
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1  Thank TCW72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this reviewResponded 10 October 2012

Many thanks for your review. We are happy to learn that you enjoyed your time with us at Kantary Hills, Chiang Mai. At Kantary Hills we strive to provide the best – be it accommodation, facilities or service therefore your very positive endorsement is greatly appreciated by the team.
Once again, thank you and we look forward to your soonest return.

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Reviewed 30 August 2012

We stayed at the Kantary Hills for 4 nights whilst exploring the Chiang Mai and Chiang Ria areas of Northern Thailand including The Golden Triangle and Patara Elephant Farm (which I would recommend as a `once in a lifetime' experience).

We found the hotel to be clean, spacious and quite clinical but not in a negative way. Reception staff were helpful, courteous and accommodating ensuring we received an upgraded room as per our booking but not guaranteed, i.e. subject to availability on arrival. They worked hard to ensure our requirements, as a family of 3, were met alongside those of the family of 4 we were travelling with; very accommodating and whilst my 15-year old daughter still landed up sleeping on a camp bed, rather than the twin double beds H&J had promised, this was no fault of the hotel who did their best to `make things right'. The rooms cannot be faulted.

The staff are friendly, the bar and hotel shop (bakery) prices are very competitive for a quality hotel, the rooms are sizeable and well presented (we were upgraded to a one-bedroom apartment) with a great shower cubicle and good sized bath, and the pool area was a good size for a city hotel and was well maintained with the added bonus of fairly new and very clean hot tubs. There was also the added bonus of free Wi-Fi although only available in/ near to the lobby area.

The only downside was the view from our room but it’s asking a little too much to expect something spectacular whilst staying in a city hotel. This did not affect our stay.

All-in-all, a great hotel with great staff that went out of their way to be helpful in a modern hotel well situated for experiencing the sights of Northern Thailand. We would happily stay there again.

Date of stay: August 2012
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
4  Thank DCMIT1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this reviewResponded 6 September 2012

Greetings from Kantary Hills Hotel & Serviced Apartments, Chiang Mai

Thank you for your review. We are glad you enjoyed your stay with us. The positive comments about our staff, room size, and facilities are greatly appreciated as we strive to offer the highest standards on all fronts.

Again, thank you for taking the time to share your valuable feedback with us. We look forward to welcoming you back whenever you visit Chiang Mai again.

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Reviewed 20 August 2012

Kantary Hills is near the University and about a 10 minute tuk-tuk ride to the Night Bazaar in central Chiang Mai. We liked the slightly quieter location but there is still loads of restaurants / bars / amenities near the hotel. Yes if you stay in the centre you'd walk out virtually into the stalls of the night bazaar however it's quite hectic in the evenings. Getting into town is easy - tuk-tuks wait opposite the hotel and 70-150 baht will get you to most places in the city, never a problem to get a tuk-tuk back from the busier areas either.

We were upgraded to an apartment and found the space and facilities fantastic. The washing machine came in handy although we didn't actually use the kitchen to cook any food. It was cleaned spotlessly every day - to the point where the TV remote was wrapped in fresh cling-film for hygiene!!! Loads of wardrobe space, lovely bathroom with a bath and a separate massive shower.

Breakfast was good with a mixture of western and eastern dishes. There was both hot and cold choices with an egg station. We didn't use the restaurant or bar at any other times.

Staff were very friendly - we had no need to book excursions through them but they were helpful in arranging an airport transfer at the end of our stay.

Very highly recommended.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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3  Thank bumbletraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this reviewResponded 6 September 2012

Greetings from Kantary Hills Hotel and Serviced Apartments, Chiang Mai

Thank you for making the effort to comment on your stay with us. We are glad your visit was enjoyable. At Kantary Hills we strive to provide the best – be it accommodation, facilities or service therefore your very positive endorsement is greatly appreciated by the team.

Your review of our ideal location on Chiang Mai’s trendiest road, which offers convenient access to the bustling tourist centres should be of assistance to others desiring something similar.

Again, thank you for your great endorsement. We look forward to welcoming you again.

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Reviewed 20 August 2012

We spent 3 nights here and were really impressed by the cleanliness of the hotel and the lovely, helpful staff. We had really noisy neighbours the first morning, so we requested a room move and that was dealt with promptly and efficiently. We were in two studios and we found the facilities to be excellent, with huge, comfortable beds and good-sized bathrooms. The pool area was lovely for a dip in the pool after exploring the area. The Saturday/Sunday night markets are fab; and no hassle at all from vendors! A novel experience after Bangkok. There is lots of local produce for sale and you are expected to haggle hard, for a great deal! Transport by local taxi is really cheap; 20 baht a person and you just flag down a taxi from the end of the road. Doi Suthep is a must. We took a local taxi again (avoid the tour reps. Their prices are exorbitant), stopping off in a hill tribe village on the way. At Doi Suthep we were lucky to be blessed by one of the monks! Quite an experience. Another tip: check out Monk Chat at Wat Chedi Luang (it's in Lonely Planet). We spent an hour chatting to young monks about life, the universe and Face book. They like to practise their English.

Room tip: Don't expect a room with a view! They don't have great views, but bear in mind this is a very modern hotel, so not really a problem.
Date of stay: August 2012
  • Trip type: Travelled with family
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    • Sleep Quality
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    • Cleanliness
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1  Thank Teddingtoniers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this reviewResponded 7 September 2012

Greetings from Kantary Hills Hotel, Chiang Mai

Thank you for your favorable review. We are glad to learn that you enjoyed both Chiang Mai and your stay with us. At Kantary Hills we strive to offer the best we can on all fronts and greatly appreciate your approval of our service, accommodation and facilities. Your comments will be passed onto the team.

We look forward to welcoming you back when you next visit northern Thailand.

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Reviewed 14 August 2012

We had booked 2 rooms and were upgraded to the apartmetns with kitchens. The washing machine was very handy. Rooms are extremely large and very comfortable. Large flat screen TV's, nice toiletries and very quiet. The hotel seems to get quite a large share of flight crews as it is fairly near the airport. We ate at the restaurant a couple of times, food was very good and reasonably priced for a 4* hotel. The service was a bit slow but the staff were always very polite and helpful. We only used the pool area once, its quite small so if it was busy you would likely struggle for a lounger. The pool itself was fine - also there are a couple of jacuzzis in that area too.
WiFi appeared to be free in the public areas which was fine. the hotel is on a quiet side street off a very popular student type area with lots of boutique shops as well as Tesco. If you are after a massage I can recommend the one just across the road from the hotel - very reasonably priced and extremely clean with polite staff. We took tuktuk into the town centre - very cheap and easy. theres several waiting across the hotel to take you anywhere you want to go.

Date of stay: July 2012
  • Trip type: Travelled with family
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    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Mark W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kantary Hills, Chiang Mai, responded to this reviewResponded 4 September 2012

Thank you very much for you r favorable comments and endorsement of the Kantary Hills, Chiang Mai. We hope your stay with us was not only enjoyable, but also memorable, and that you will visit us again soon. Thank you for taking the time and making the effort to give us your feedback, which should also be useful to other readers deciding where to stay while in Chiang Mai. Again, thank you!

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