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£66
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EGandAS
Exeter, United Kingdom
Great location for getting the best from Chiang Mai
5.0 of 5 bubblesReviewed 26 Feb 2024
Staying here gives great access to the modern, cosmopolitan Nimman area, the historical, old walled city and easy walks in the lovely parkland university grounds. The hotel itself is very comfortable with clean, spacious rooms. The restaurant's food is great, well managing to provide for its multi-national guests. Their staff are excellent and manage to be professional, helpful and genuinely pleasant and friendly.
Date of stay: January 2024Trip type: Travelled as a couple
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Reviewed 17 February 2024

My family was back to kantaryhill hotel from 10-17 Feb2024 as a regular guest and this hotel was always our first priority . As expected their services are efficient and always come with a smile and this always make us a happy person.
On the room wise, it still maintain the highest standard in term of cleanliness n hygiene .
The most impressive for my family was still the Nimman bar and grill restaurant as the foods and service still keep the highest standards after so many years.
I like to specially highlight the F&B manager,Mr Noom which always smiling n greeting the guest and always there to help when we need some assistance and breakfast is good with variety of choices.. I strongly recommend their Carvery night buffet every friday. The foods are very tasty and quality.
We will probably back later this yr and Kantaryhill will be pur only choice.
Keep up the great service kantaryhill team.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Cnx1051
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, ผู้จัดการทั่วไป at Kantary Hills, Chiang Mai, responded to this reviewResponded 19 February 2024

Dear Anthony,

Thank you for this wonderfully warm and appreciative review of your visit to Kantary Hills Hotel, Chiang Mai, and your generous recommendation. We hope to have the opportunity to welcome you back next time.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nests, or shark fins and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Kantary Hills Hotel, Chiang Mai Management

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Reviewed 14 February 2024

SEAOHUN used the hotel service for a training held at the Kantary Hills including meeting package and accommodation. The facilities and food were great and the hotel staff were very nice and friendly ( especially Khun Beer, Khun Tonpoon and their teams). We were highly appreciated.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Ampha C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, ผู้จัดการทั่วไป at Kantary Hills, Chiang Mai, responded to this reviewResponded 14 February 2024

Dear Amphac2024,

Thank you for this wonderfully warm and appreciative review of your visit to Kantary Hills Hotel, Chiang Mai, and your generous recommendation. We hope to have the opportunity to welcome you back next time.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nests, or shark fins and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Kantary Hills Hotel, Chiang Mai Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2024

I stayed at Kantary Hills earlier this month with a friend to get away from the Korean winter, and although the staff were great and the stay was comfortable, I want the management and potential guests to know that if you want to swim in the pool, bring a scuba suit because the water is FREEZING COLD. The hotel claims that there is a "gentle heating" to save energy, but the sad truth is that Kantary is cutting corners and trying to save money.

The pool is freezing cold, the main jacuzzi is lukewarm (again, to save money), and the two single jacuzzis are falling apart (one is boiling hot and seems to be broken since you cannot see the temperature setting). Because the pool is too cold for any normal human being to swim in for any period of time, what ended up happening is that everyone, including mob groups of kids, would crowd into the warm jacuzzi.

Pools don't have to be boiling hot, but what is the point of having a nice outdoor pool that shocks everyone when they enter? Only the hard core lap swimmers are in there for more than a few minutes. I understand that hotels needs to make up money lost because of Covid, but in a luxurious hotel like this, in a hot country, pools should not be so freezing cold. It makes the hotel look cheap and desperate. The pool and gym staff are wonderful people but they don't seem to be able to do anything about it. I am guessing I am not the only person who was disappointed not to be able to swim, and I am sure others have complained to the hotel management.

Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Ray F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, ผู้จัดการทั่วไป at Kantary Hills, Chiang Mai, responded to this reviewResponded 29 January 2024

Dear RayfT6288BG,

We thank you for referring to us as ‘a luxurious hotel’ and that is, indeed, the standard to which we aspire. There is normally a heater at the pool to regulate the temperature. However, over the previous week, Chiang Mai experienced heavy rain which cooled the water and the surrounding air. The temperature dropped 5–10 degrees, causing the water in the swimming pool to cool down as well. The hotel would like to apologise for this incident and, at the same time, express our displeasure at the mistaken inference of ‘penny pinching’. Additionally, the relevant department has been informed and restorative action has been taken.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nests, or shark fins and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Kantary Hills Hotel, Chiang Mai Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2024

I had a great afternoon lunch with friends at Kantary Hills restaurant. Pasta looked like a great option at that time and I decided to order. It was a great choice, well cooked and seasoned just right, it tasted great. The overall environment is inviting, professional but also relaxed at the same time and my experience was awesome. I want to give a big thank you to Mr. Noom who was incredibly accommodating and kind. On our first meeting, it felt like we'd known each other for a very long time, he's really great. Also a big thank you to Ms. Yui for facilitating the lunch and making sure we chose the best things from the menu. Highly recommended!

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Dezmon L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, ผู้จัดการทั่วไป at Kantary Hills, Chiang Mai, responded to this reviewResponded 26 January 2024

Dear Dezmonl2023

Thank you for this wonderfully warm and appreciative review of your visit to Kantary Hills Hotel, Chiang Mai, and your generous recommendation. We hope to have the opportunity to welcome you back next time.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nests, or shark fins and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Kantary Hills Hotel, Chiang Mai Management

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Reviewed 7 January 2024

My office arraged Farewell Party to 2023 on December 28, 2023. The Sales Staff and Catering & Event Staff of the hotel, including Khun Yui, Joy, Mek ,and Joe, are very helpful and service-minded. We are very satisfied with the venue, light and sound inside the venue, food and drinks, location of the hotel and parking space and services.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Tanyapon P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, ผู้จัดการทั่วไป at Kantary Hills, Chiang Mai, responded to this reviewResponded 8 January 2024

Dear Khun Tanyap0np,

Thank you for this wonderfully warm and appreciative review of your visit to Kantary Hills Hotel, Chiang Mai. and your generous recommendation. We hope to have the opportunity to welcome you back next time.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nests, or shark fins and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours, Kantary Hills Hotel, Chiang Mai Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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