We had a bumpy start at this hotel - after arriving from a long day travelling we were very confused to be bundled into a van and taken to a completely different hotel, a tall high rise in a car park! We were told there'd been a roof fallen through in our room, after some discussion it became clear that while the 'Jasmine Honeymoon Suite' we'd booked was broken, there were other rooms available at the Oriental Siam so we were taken back and allowed to have a different room for a couple of nights. Later that day we were told lots of others had had a similar problem and it was actually double booking - when we walked past the Jasmine room there were people in it so it was all very odd.
That said, the resort is absolutely gorgeous and the rooms (both the one we were in first, and when we were eventually moved to the one we booked) were very very nice and high standard. They were clean, with lovely bathrooms, and the Jasmine room had a nice private garden area. The swimming pool is very nice, and the gardens are just gorgeous.
After the initial glitch, all of the staff were extremely friendly and helpful, we really couldn't have asked for a better service and their advice was always useful.
We ate a couple of nights at the owner's uncle's restaurant which is 5mins walk from the hotel - the food was very good, although it had quite loud music we could have done without. We also went into Chiang Mai and ate there a couple of times, expect to pay 200baht per trip to and from the resort to Chiang Mai.
We did a day trip booked through the hotel to see elephants, raft in the jungle and do a zipline course through the trees which was a really fun day and definitely worth it. We also visited a nearby hot springs which is nice enough, but honestly if you've been to hot springs before you won't be missing much.
I would definitely recommend this hotel, as I am sure the mix-up we experienced was a one-off based on other reviews, and probably a mistake outside the owners control if external booking websites were involved.
- Official Description (provided by the hotel):
- The Oriental Siam Resort is situated within 15 minutes from the airport & city centre, only 5-10 minutes from the Arts & Crafts villages, restaurants, shopping mall. There are many tourists attractions nearby such as hot springs, cave, Underground Ancient City, golf courses and sport activities for the thrill seekers. At The Oriental Siam Resort, our English and Dutch speaking staff promise you an experience you will never forget. ... more less
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- Also Known As:
- Oriental Siam Hotel Chiang Mai