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“Warm, excellent service, wonderful staff.”

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Oriental Siam Resort
Ranked #56 of 394 Hotels in Chiang Mai
Certificate of Excellence
Reviewed 2 June 2014

This review is long, long, long overdue. My husband and I went to Thailand for our honeymoon and stayed at the Oriental Siam Resort during our stay in Chiang Mai. I was a little worried before coming here, knowing this resort was on the smaller side. However, it was hands down a truly excellent experience. The staff was beyond amazing, warm, friendly, and wonderful. We had a daily complimentary breakfast, made to order. The pool was nice and welcoming and the rooms were big and beautiful; each one was a little different, with its own personality. (We stayed in two different rooms because we booked the place rather last minute.) Our first room had its own garden. It was absolutely gorgeous. Our second one was simply gigantic, roomy, and comfortable. The staff just went out of their way to help us be as comfortable as possible.

The best part was unexpected and for this my husband and I are truly thankful - while we were driving into town, we booked a trekking/ziplining package called "ziplining with the gibbons" or something like that (with pooh's eco-tours). They were supposed to pick us up at 8am but had not arrived by 830/845 am and we started getting concerned. One of the owners of the resort came out, learned of the problem, and went back and called her inside contacts at the eco-tour company on a private line and cleared everything up for us (the tour company did not have our information for some reason, or it had gotten lost, I'm not entirely certain, but we had prepaid for the package). In less than 15 minutes, the eco-tour company van/bus picked us up and we were on our way for the day. I will never forget how wonderful she was in helping us. We didn't even have to ask! She just knew we were waiting for someone to come pick us up, saw that we had been waiting for awhile, asked what we were waiting for, and then went back and made some calls and helped us out completely unexpectedly. This is the type of service you cannot buy. Just a wonderful, wonderful group of people running this very well done establishment. My husband Robert and I will stay no where else in Chiang Mai; they have definitely won our loyalty. Thank you so much Oriental Siam Resort!

  • Stayed: September 2013, travelled as a couple
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8  Thank lkflor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 - 103 of 287 reviews

Reviewed 1 June 2014

our family of four stayed here in may 2014 for three nights , excellent warm friendly service appropriately priced , rooms are large ,big toilets , clean swimming pool allowed to swim in night as well, cars vans at service . they arranged tiger ,elephant safari and hipline for us kids enjoyed every moment ,
morning hashbrowns , yummy thai green curry ...wow god take me there again...
Pongsri and family keep it up
Dr Sachin Kulkarni

Room Tip: villa are beautiful take friends and enjoy
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  • Stayed: May 2014, travelled with family
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5  Thank Drskulkarni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

My boyfriend and I stayed here for a treat whilst travelling around South East Asia last year. I can honestly say that as soon as we stepped foot in the resort we didn't want to leave! The owners are so welcoming and cannot do enough to help. They took all stress away by organising and recommending a variety of trips and their taxi service with friendly driver is fantastic. We spent many an evening chatting with Pongsri, her husband and the lovely restaurant staff. After we checked out on our last day Pongsri let us stay in her accommodation whilst we waited for our transfer. They really cannot do enough to help. If you want to experience real hospitality in an idyllic location look no further. We will certainly come back :) Claire and Jon

  • Stayed: August 2013, travelled as a couple
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3  Thank ClaireH198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014 via mobile

I stayed with my wife for 3 nights in chiang Mai. We had a very pleasant stay and were treated very well throughout our whole stay. Due to the fact that this is a small hotel it means they can give you a few personal touches. The staff were very sympathetic as my wife was ill and went out their way. I would add that I did not realise the hotel is a few kilometres from the downtown area but there is always a driver on hand which works with the hotel to take you. One other small point was that other than the general manager (Pongsri) and her husband (apologies if this is incorrect) there were a few communication errors as some of the staff did not speak English well enough so had to find someone who had an only slightly better understanding. This is a minor gripe though. I would have to say if you are looking for a calm serene place just away from the downtown area this is recommended. The grounds are lovely .

  • Stayed: May 2014
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3  Thank Shay666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

Lovely enormous rooms- gorgeous garden with waterfall, delicious breakfast, pool and the staff are wonderful. The owners helped us arrange all our trips and her brother drove us round. Great value and so easy and relaxing. Very quiet too as bit out of town but only 10minutes by tuk tuk and cheap to get back after a night out. Nothing was too much trouble for them. Highly recommend. It was part 2 of our honeymoon and great!

  • Stayed: April 2014, travelled as a couple
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2  Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

A Very nice hotel for a family with young children.
All employees treat us like family. My daughter got a lots hugs there.
Thanks for manager Pongsri kindness response for my many question.
Please ask help for Golf if you need any transportation request.

The advantages are just like what other people mentioned.
There are only somethings are not convenient to us:
1. the air-conditioner is not cold enough
2. the faucet is not convenient to use
3. too many mosquito

Anyway, we have a very good impressions in this resort.

  • Stayed: April 2014, travelled with family
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2  Thank Caxton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

i stayed in this hotel 2 months ago what wonderfull litte gem the service was great but not to over the top the landscape was so lush and a have view for the rice paddys from the room
wil be staying here again next time i come back to chang mai

  • Stayed: March 2014, travelled with friends
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3  Thank Hongzu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oriental Siam Resort

Address: 40/1 Moo 2, Tambon Tasala | Amphur Muang, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Chiang Mai
#15 Romantic Hotel in Chiang Mai
#38 Luxury Hotel in Chiang Mai
Price Range: £70 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oriental Siam Resort 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Oriental Siam Resort is situated within 15 minutes from the airport & city centre, only 5-10 minutes from the Arts & Crafts villages, restaurants, shopping mall. There are many tourists attractions nearby such as hot springs, cave, Underground Ancient City, golf courses and sport activities for the thrill seekers. At The Oriental Siam Resort, our English, Chinese and Dutch speaking staff promise you an experience you will never forget. Unlike any other resort in the area, each of our accommodations has its own design and characteristics. You will be touched by its elegance and simplicity with smiling faces are everywhere to embrace you like you are a part of the family. The details of each room were painstakingly researched from the ancient-Lanna era. The resort OSR offers 8 types of accommodations on a grand scale from 60 m² to 300 m². The balconies of the colonial suites enhance the senses of our guests in terms of open space and palatial living. Oriental Siam Resort is ideal for chic visitors seeking sophisticated characteristics of city, along with the luxurious facilities for your comfort. The Oriental Siam Resort is more than just a place to stay, we provide service to the highest standard and will help you make the most of your stay in Chiang Mai. The luxurious facilities and serene atmosphere provide an environment to relax and enjoy after a day of sightseeing or a round of golf at the beautiful local courses. ... more   less 
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Also Known As:
Oriental Siam Hotel Chiang Mai

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