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“Best Service World Wide - Hands Down”

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Oriental Siam Resort
Ranked #57 of 393 Hotels in Chiang Mai
Certificate of Excellence
Reviewed 21 February 2011

Exactly what others travelers have said, service is amazing.

Rooms are good but not great, breakfast is goodish, location is so so....

Everything can be forgotten but not the level of care and family like feel to the place.

Highly advise others just for the experience and you will not regret it.

  • Stayed: December 2010, travelled with family
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2  Thank US123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 - 187 of 286 reviews

Reviewed 22 January 2011

The resort itself is compact,the gardens,lily pond and pool are beautiful. All accommodations are very spacious, immaculately clean and tastefully furnished.There is a real feeling of serenity and everyone is very welcoming.My 15 year old son was told by Peter on arrival to treat the place as his home and that is exactly how we were all made to feel.There is a well air conditioned fully equipped gym with free weights which I used every day and a lovely computer room with two laptops which was extremely handy.There are also dvd players in all accommodations and they have 100s of dvds of all kinds to freely borrow.What made the holiday for us were the waiters, especially Top and Nook, they were genuinely caring but also had a wonderful sense of humour. If I could have brought Top home in my suitcase I would have.If anyone has the good fortune to stay here, would you please tell Top & nook that Anita,Danny & Luke miss them both so much.The breakfasts were fantastic,The poached eggs came in the shape of hearts and almost every day a new delicacy arrived to try,the nicest being the warm creamy coconut in plantain leaves.The cooked breakfasts were set out as in a 5 star restaurant and if there were ever any language misunderstandings we all laughed them off together. There was only one inconvenience and that was that the evening menu, although very tasty was extremely limited and there were no other decent restaurants in the immediate area, but that is all.On our second week we stayed in Chiang mai itself at the tamarind village which although very pleasant and a great location, it just really lacked the spacious rooms,the genuine warmth and overall feeling of peace that we had in the oriental siam & it was over twice the price. If you are coming to Chiang Mai do yourselves a favour and stay here, even if it is for a part of your trip, I wish we were there now! Oh and before I forget, if you only do one thing in Chiang Mai go & see the white temple even if you go as part of a day tour, it is like no other temple you will ever see, a totally mindblowing experience.

  • Stayed: December 2010, travelled with family
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2  Thank AnitaMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2011

We spent 5 days in this lovely place, organized by a management couple (Thai / Dutch), where Madame is leading the staff of non-professional but very exerted and extremly sympthetic family members and Peter who is caring affectionately about the wonderful tropical garden.
Immediately you feel part of the peaceful family life, although everybody respects your privacy. As there are 5 roomy and elegant bungalow suites with private terrace and big bathroom offered only (be aware of the extremly hard mattresses) you can seperate easily but on the other hand get in private contact interesting people at the small pool in the garden center.
The absolutely cute restaurant (5 tables + small bar infront of of the gardens natural pond) serves excellent Thai food - not to cheap but valuable. Breakfast is served from menue - take your time for that and do not get unpatient. All the staff is willing to make you happy at their best.
For outside lunch or dinner ask the family for recommendations about the original Thai restaurants and cookingshops close to the resort. All of them serve typical, more delicious and much cheaper food than the well known restaurant at the riverside, etc.
If you want to escape the average tourist stream avoid the trips offered in the "brochure", but if you like to run 'the program' you are in best hand and you will not find it more individual nor much cheaper + the resorts driver are really taking care about you personally.
Be aware that personal transport (drivers / taxi / tuk-tuk) are more expensive than in Bangkok. A trip down town Chiang Mai (approx. 4 km) will cost you about 200 Bath one way. If you use Tuk-Tuk or similar, do not forget the plastic room key (resorts address on its back) and remember the way. Only few drivers will find the way back to the resort on their own.
If you are interested in handycraft as Thai silk, silverware or Chinese traditional umbrellas ask for but insist on visiting the native preferred places, which are located in the surrounding of the resort. It is worth it.
A free transport back to the airport finalizes an absolutely relaxing stay in one the cleanest cities of Thailand.

  • Stayed: January 2011, travelled as a couple
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4  Thank Thailand_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2010

Returned to this resort because of previous fantastic experience. Don't normally go to same place twice but knew that we could relax with 5 star service throughout our stay. We were not disappointed.
The team all arrived to meet us as if we were their long lost family and made us feel welcome into their "house". Pongsri runs the resort like clockwork and nothing is too much trouble. She is well supported by her team and everyone is wanting to ensure your stay is first class.
All trips arranged, all taxis, restaurant recommendations etc. seen to with no fuss.
We did the cooking lesson, golden triangle (Thailand/Burma/Laos) trip and flight of the gibbons and had a great experience, all arranged from the resort. In addition Pongsri and Peter personally drove us to the local silk/furniture/umbrella crafting places where you are not put under any pressure to buy but shown how products are manufactured.
Ate out mostly but breakfast was substantial every morning and the times we had lunch and dinner there the food was exceptional with great personal service.
Pool area is small but at no time was there more than the two of us there so it also felt personal. Complimentary drinks were served by the pool to keep us cool which was a nice touch.
We stayed in the jasmine villa which was spacious with a main bedroom a separate dressing room and a large bathroom. There is also a front and rear terrace for sitting out which is private and well equipped for sitting around during rainy periods or for late evening.
The bar is open on a help yourself basis and mark up honesty sheet when there is no-one on duty but that is seldom the case as looking after people is the resorts number one priority.
On a previous review I marked down for location but once you are inside the resort you could be anywhere as it is so peaceful. The centre of town is only a 10 minute drive and there is always someone there to give a lift.
Prices for rooms and food/drink/minibar are all exceptionally reasonable and a fair selection also.
If you are looking for a relaxing chillout holiday and want to fit in the sights as well, you will not find a more hospitable place in Chiang Mai or probably the whole of Thailand. You will definately feel part of the family.

  • Stayed: September 2010, travelled as a couple
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2  Thank noelyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2010

We have just returned from our seconded stay in 2 years ,at The Oriental Siam Resort Chiangmai , It felt like going home.
It is the most peaceful relaxing place I have ever stayed , The Management and Staff are AMAZING , The service is OUTSTANDING I truly Adore this RESORT and ALL IT"S STAFF , You can do as much or as little as you want they will organizing any thing and everything , from Fishing trips (Yes in Chiangmai) , to trips to Chiangrai , to massages in your room.
They even through a birthday party for me ! with a beautiful cake and Thai Food (YUMMY)They have bicycles you can use for free to ride around the local are (which I recommend ) plenty of local restaraunts , where you can have lunch or dinner (not expensive at all , and the food is AMAZING)
There is no negative to this resort it is just PERFECT
I LOVE THE ORIENTAL SIAM RESORT AND ALL OF IT'S STAFF
WILL ONLY EVER STAY THERE WHEN IN CHIANGMAI

  • Stayed: September 2010, travelled as a couple
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1  Thank Sundae6967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2010

We are a family of four with two teenagers and have travelled all over the world staying mostly in five star hotels and NOTHING can compare to the time we had at The Oriental Siam Resort! We stayed in Ninneth and Fuangfha Villas which linked via a bridge and had a private garden and kitchen. So many surprises....flowers, drinks by the pool, baths ready with rose petals and magnolia flowers, candles etc.....every single member of staff was outstanding and as others have said before, we felt like we were staying with family. We miss everyone already so much and WILL be back.....

  • Stayed: July 2010, travelled with family
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1  Thank Smiley2!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2010

The resort, staff, accomodations, staff, food and facilities are all top notch. It is a small resort with lovely grounds and peaceful surroundings. It is a little distance from the center of the city but the resort will provide a driver, cell phone for any type of excursion you want to take at very reasonable rates. They could not have been more accomodating and were at all times friendly, helpful and attentive to any needs.
The staff is so friendly before the end of the week we felt like we were staying with family.

  • Stayed: April 2010, travelled with friends
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1  Thank cindyb55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oriental Siam Resort

Address: 40/1 Moo 2, Tambon Tasala | Amphur Muang, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#9 Family Hotel in Chiang Mai
#15 Romantic Hotel in Chiang Mai
#39 Luxury Hotel in Chiang Mai
Price Range: £70 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oriental Siam Resort 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Oriental Siam Resort is situated within 15 minutes from the airport & city centre, only 5-10 minutes from the Arts & Crafts villages, restaurants, shopping mall. There are many tourists attractions nearby such as hot springs, cave, Underground Ancient City, golf courses and sport activities for the thrill seekers. At The Oriental Siam Resort, our English, Chinese and Dutch speaking staff promise you an experience you will never forget. Unlike any other resort in the area, each of our accommodations has its own design and characteristics. You will be touched by its elegance and simplicity with smiling faces are everywhere to embrace you like you are a part of the family. The details of each room were painstakingly researched from the ancient-Lanna era. The resort OSR offers 8 types of accommodations on a grand scale from 60 m² to 300 m². The balconies of the colonial suites enhance the senses of our guests in terms of open space and palatial living. Oriental Siam Resort is ideal for chic visitors seeking sophisticated characteristics of city, along with the luxurious facilities for your comfort. The Oriental Siam Resort is more than just a place to stay, we provide service to the highest standard and will help you make the most of your stay in Chiang Mai. The luxurious facilities and serene atmosphere provide an environment to relax and enjoy after a day of sightseeing or a round of golf at the beautiful local courses. ... more   less 
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Also Known As:
Oriental Siam Hotel Chiang Mai

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