We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location and Quiet”
Review of De Naga Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
De Naga Hotel
Ranked #31 of 395 Hotels in Chiang Mai
Certificate of Excellence
Reviewed 9 August 2011

Can't beat the location and the reception staff. Room was quiet and well-cleaned each of the five mornings I was there. The wifi is adequate, but needs upgrade. The breakfast staff was typical of American teenagers - more interested in talking to each other and (untypical of Asian workers) did not deem service as a worthy occupation or profession. However, if you can get a second cup of coffee, it is excellent.

  • Stayed: July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank parisiangator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,011)
Traveller rating
Traveller type
Time of year
Language
  • More languages

553 - 559 of 1,011 reviews

Reviewed 7 August 2011

Highlights
Reasonably priced and centrally located on the east side of the old city within walking distance to Night Market and Sunday Walking Market. Nicely appointed rooms with fast wifi (complimentary). Staff at the Reception is genuinely friendly and eager to assist with directions and other general inquiries.

Needs improvement
The hotel is in need of a talented Housekeeping/Maintenance Manager as the cleanliness/maintenance is below expectations. Examples: worn out towels, holes in bed sheets/duvet covers, lime build up in shower stalls and on bathroom fixtures, dust build up in corners, inside and under the furniture, white canopy above breakfast restaurant patio is almost completely covered in mold/mildew. On the food and beverage side, the presentation of the breakfast buffet is uninspired, during the breakfast rush, the cleanliness/appearance of the buffet is not maintained. Ceramic cups and tea pots are heavily discolored and are in need of a good bleaching or replacement.

The above review is meant well, with the intent to point the management of the hotel in the right direction to lift the product to the next higher level.

If it wasn't for the cleanliness/maintenance concerns, I would have rated the De Naga Hotel as "very good".

Room Tip: PS: to avoid looking directly at other buildings, request for a room on the 4th floor.
See more room tips
  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Jovialtaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2011

location: very good, street in front have a lot pf place to eat and drink, exit hotel, turn right, then right again, 7 eleven is there, very convenient,we found a very cheap and good place to do laundry,only 25 bth per kg, exit hotel ,turn right , walk few sec you will see a small alley that sell souvenir and clothing, go until the end of the alley, will see a shop wuth big internet sign, the laundry shop is just beside this shop
room; ok, not contemporary, nothing spectacular
bathromm: ok, not comtemporary, very clean , small,
pool; the smallest i have ever see in a hotel
wifi free in room
breakfast :good, enough choice, their croissant is very good and also their homemade jam
special mentioned for the very nice staff and bell boy

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank loan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

I find this boutique hotel affordable, perfectly located yet quiet. The hotel's decor is elegant and not under or over done. Breakfast is fantastic especially the home made jams and pastry. The pool is small but sufficient to cool you down if you are too hot from walking. I rented a car and surprised to find it has ample car parking spaces. Staff are very helpful.

  • Stayed: July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank MOKKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

I booked at the De Naga based on the reviews on Trip Advisor. When I arrived, they said they had upgraded me as I was staying long term (5 nights). This was a great start to my holiday. The De Naga is in an excellent location within walking distance of many shops and restaurants and the Sunday market. The staff were very friendly and helpful in writing out destinations in Thai to give to the tuk tuk drivers. However the bathroom was badly designed, with the shower over the bath, and despite trying the shower curtain inside and then outside the bath, every shower resulted in a flood on the floor, which then required using all the towels to mop it up. One morning it even seeped through the wall onto the wooden floor of the bedroom. Also take note that the shower curtain is on a rail which only balances between two walls and the slightest tug on it will bring the whole thing collapsing down on your head. This seems to be quite common in Thai hotels.

I had used the slippers provided during the 5 days I was there, so naturally put them in my luggage to take home. When they were checking my room as I was about to check out, the receptionist said in a loud voice "Have you taken the slippers?" I replied yes, as I had worn them. She said that doesn't matter as they reuse them. I said that she had never said I couldn't take them when she initially showed me the room, nor was there any sign in the room saying that the slippers were not complimentary. She admitted she had forgotten to tell me. She said I had the choice of paying 250THB (similar slippers are available in the markets for 50THB), or unlocking my luggage on the floor of the croweded lobby and giving them to her. She got her slippers, and I lost a lot of face.

If you decide to stay at the De Naga, here are some guidelines:
* Have a bath not a shower.
* Don't have two people in the room, as the second person will have to cope with a flooded floor and no clean towels.
* Don't tug on the shower curtain.
* Don't wear the slippers (others have used them before you).
* Whatever you do, DO NOT TAKE THE SLIPPERS.

Room Tip: The longer you stay, the more likely you are to get an upgrade.
See more room tips
  • Stayed: July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank TravelbugVietnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2011

My husband and I stayed at De Naga for 4 nights and found it very comfortable, clean and a convenient location. The staff are amazingly accomadating and ready to assist in any way possible. The breakfast we preferred was the American breakfast made to order and delivered to our room included in the rate. This is perfect for a couple who prefer a slow start. We look forward to our next visit to Chiang Mai and will return to De Naga Hotel. The pool is more like a wading pool with a small resting area but does the trick when you wish to cool down.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank KML1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

After spending 5 or so weeks backpacking through Vietnam and Laos, staying in budget accommodation, we arrived in Chiang Mai looking to splurge on a few days of extreme comfort. Carrying our packs, we wandered into the old city area and started the search for just the right place.
De Naga appeared only as a small sign at a driveway. We were so glad we took the time to investigate further, for at the end of the driveway was a very nice looking hotel. The reception staff were happy to show us the rooms they had available and negotiated a price we were happy to pay.
Our room was beautifully decorated with everything perfectly maintained. The bathroom was huge and presented like new.
The standard/ comfort of the rooms is what one would come to De Naga for. The ambiance of the hotel as a whole is serene, while Chiang Mai bustles on, just metres away. The pool is very nice for a cooling dip. Do not expect a big resort style pool or lovely views from your bedroom window and you will be sure to be impressed by this hotel.

  • Stayed: October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jenni08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chiang Mai hotels
0.1 mi away
Bodhi Serene Hotel
Bodhi Serene Hotel
#39 of 395 in Chiang Mai
1,018 reviews
0.2 mi away
De Chai The Colonial Hotel
De Chai The Colonial Hotel
#33 of 395 in Chiang Mai
529 reviews
2.4 mi away
Khum Phaya Resort & Spa, Centara Boutique Collection
Show Prices
Show Prices
Show Prices
0.4 mi away
U Chiang Mai
U Chiang Mai
#15 of 395 in Chiang Mai
1,514 reviews
0.7 mi away
Yaang Come Village
Yaang Come Village
#35 of 395 in Chiang Mai
979 reviews
1 mi away
Puripunn Baby Grand Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to De Naga Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about De Naga Hotel

Address: 21 Soi 2, Ratchamanka, Moon Muang Road, T. Pra Sing | A. Muang, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Spa Hotel in Chiang Mai
#16 Business Hotel in Chiang Mai
#17 Family Hotel in Chiang Mai
#21 Romantic Hotel in Chiang Mai
#23 Luxury Hotel in Chiang Mai
Price Range: £69 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Naga Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
Where locality is a priority, De Naga Chiang Mai provides this with added convenience. Situated across from Tha Pae Gate in the Old City, the hotel is placed in a prime location, right in the heart of the city. The sights and attractions of Chiang Mai are all in close proximity, with many various cultural attractions, the Sunday walking street, and local shops within 10 minutes walking distance, as well as featured view of Doi Suthep Mountain. All rooms and villas are designed to implement the modern art with the beauty of nature. The decorations and facilities are based on woods to keep the balance of nature yet keep the comfort from high technology facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Expedia, Southall Travel, Booking.com, Ebookers, Agoda, Hotels.com, getaroom.com, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your De Naga Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
De Naga Chiang Mai
Hotel De Naga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing