Firstly may I add I am so disappointed by the service I received from this hell hole. My second time to Pattaya and let's just say if you want a nice place to stay anywhere else would be better! The room was beautiful but staff were disgusting. Never have I ever been treated so poorly in my life. Upon check out they refused to charge all of our room service with credit card information, we received our credit card while we were overseas so we only had photos of it. It was only when we became persistent that they agreed and gave us the form to do the transaction this way. After the payment went through they wanted a photo of the front (which is fair enough) but also the cvc number :-/
We had paid for an extra night when we were checking out at 230am for a flight, thus the receptionist offered us a "breakfast box" at 2am before we leave. When we awoke in the morning no breakfast box, and I had to call reception 3 times to get called a liar and to hear that no request was ever made. Very bad communication..
Lastly this ruined our whole trip. We had to make phone calls overseas to our bank. They lasted about 5-10 minutes each call. When we checked out the manipulative receptionist tried to scam us 10,616 baht for 4 phone calls. That's equivalent to 380 Australian dollars. Absolutely ridiculous, the problem was that the phones didn't hung up properly, we ended up having to pay 50% of the most expensive phone call. The worst part was the scam artist tried to say that if we didn't pay for it, then he would have to pay for it himself. Bloody imbecile.
DO NOT PAY THE MONEY & GO HERE. THEY ARE MONEY HUNGRY FIENDS. I DEFINITELY WILL NOT BE RETURNING :@ :@ :@
- Official Description (provided by the hotel):
- Located in the heart of Central Pattaya, Nova Suites applies Amari’s warm, graceful service and laid-back comfort to the serviced apartment concept so that your stay will be effortlessly easy. Close to Pattaya Beach, the vibrant downtown shopping areas as well as the city’s famous nightlife, Amari Nova Suites Pattaya puts you within reach of everything this dynamic Thai vacation city has to offer. Come home to Amari Nova Suites Pattaya. ... more less
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- Also Known As:
- Amari Nova Suites Pattaya Hotel Pattaya
- Amari Nova Hotel