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“Pattaya Bay Hotel”
Review of Pattaya Bay Resort

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Pattaya Bay Resort
Ranked #70 of 447 Hotels in Pattaya
Las Vegas, Nevada
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Pattaya Bay Hotel”
Reviewed 6 January 2013

Third time I have stayed at this hotel in 2012. 5 weeks this time. Got the "monthly" rate. Fantastic bargain. Room is large, it is cleaned twice a week by the staff. Very clean and NO bugs. Shower is a bit small but it very acceptable. In room safe. TV works good and has cable with about 70 channels both domestic and foreign. The fitness room is in sad shape. Equipment does not work. Wireless in room is not that great. Needs to be upgraded along with the fitness room equipment room. Hopefully, when the new addition is done by the end of 2013...they will be upgraded. The staff is among the best I have ever encountered in Thailand. Always ready to help and provide answers to questions. Didnt use the restaurant as I prefer to eat out. Great shopping (has movie complex also) across the street in a mid sized shopping center. In the center of all the action. Girl friendly hotel. but so discrete it is family acceptable in my opinion. Has option of Bangkok airport pickup. Also has a free local shuttle to two nearby areas. BEST value in Pattaya in my opinion.

Room Tip: Rooms in the back should be quieter during the construction.
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  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vegasphl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review, 9 January 2013
Dear Sir,

Thank you so much for your valued time to share us and others to know more about Pattaya Bay Resort in very details during your recent visit.

At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

We have noted your observations and recommendations for improvements to indicated areas such Wifi , Fitness and our Market segment.

Regarding the Wi-Fi in room signal that we are glad to informing. Our Wi-Fi internet is just implemented by Jan 13.

We welcome suggestions such as yours as they indicate the areas where we can further improve.

We look forward to the day when we can welcome you once again.

Warm regards,

Walailuk C.
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sydney, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 December 2012

I have just recently stayed for 10 days and I highly recommend this hotelier is centrally located right behind pattaya avenue which is a lovely shopping centre with all the services you require also the hotel staff are lovely and hospitable, room service immaculate I will defiantly be coming back to stay at pattaya bay resort. Thank you to all the staff for making my stay pleasant. Happy customer...

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geza05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln
Level 4 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 December 2012

There is a bit of construction in the area but that can't be helped. So the view was pretty die if I'm honest. Couldn't really use the balcony as there was a building site with a digger operated below so not ideal! They are also building a mall by the looks of it on the other side too.
Having said that, the room price was very good value and the actual hotel itself was clean and pleasant. They also have excellent security and the staff were lovely. It is near to the Soi Berkaow area which has lots of facilities on your doorstep. Unfortunately some of the gym equipment didn't work. The breakfast wasn't the best which was a shame, but all in all I had a pleasant stay.

Room Tip: Get a room at the front away from the construction?
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  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mercurial_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review, 18 December 2012
Dear Sir,

Thank you so much for your valued time to share us during your recent visit.
As your mentioned, our hotel will be undergoing construction at our neighboring site for our new wing. The new wing will be 8 storeys high, housing 170 beautifully designed rooms.
This construction is scheduled to start in the middle of October 2012 and is estimated to be completed end of 2013.

While we try to minimize all disturbance by assured that all works will be professionally screened from view. Mainly noise will be allowed only day work. During the mentioned period, Pattaya Bay Resort’s premises, facilities and accommodation will remain in fully service.

To thank you for your understanding and patience, Pattaya Bay Resort is happy to offer a special promotion or special discount for your confirmed rate from our website public rate per room per night during your confirmed period of stay.

We acknowledge your concerns regarding the Gym equipment that we look into where we can further improve.

We look forward to the day when we can welcome you once again.

Warm regards,

Walailuk C,
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 December 2012

stayed here for 6 days to wind down after sight seeing in bangkok and chaing mai. whilst travelling i had lost my entry card, after advice sought i was assured it wasn't a problem and i just needed to fill in another upon departing at the. airport. it wasn't a problem at 3 other hotels we stayed in, when it came to this one, upon check in i was barked at by the receptionist and told she needed to see it for immigration purposes. i told her it had come loose and was probably in my case, she rudely told me to open my case here and now and then to find it for her. i told her i would go through my posessions in the privacy of my room and not in reception.i spent the whole of my stay worrying i was going to be thrown out, always had to check when she was on duty to try and sneak past her to avoid confrontation, even after seeking advice again from the visa and immigration specialist service just down the road. on the plus side, the pool was nice, the construction work wasn't a problem and the food was nice. the air con wasn't brilliant but yes i would return as the rooms were clean and the location was good. just the growler i could have done without.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank delilah44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 November 2012

We stayed here at the beginning of our trip and came back for the last few days as well.
Yes they are doing construction to expand the hotel, so a bit noisy on one side, but we asked for a room change to the other side and they had rooms free and were happy to change us to another room. The staff are very friendly. The breakfast was nice and we tried a few of there meals on the menu and they were good as well. The room service was very handy if you were too hot to go out sometimes. The pool is on the top of the hotel, as well as the restaurant and it has a quite cosy feel as not too big so you don't seem to have to compete with a lot of people for a sun bed or table. The standard rooms don't have a kettle or hair dryer, but you only have to ask them and they will send them up to your room. The beds were a bit hard, but you have to expect that in Thailand, but We have been on a lot harder beds. We liked the location, as night life is still not far to get too, but far enough away to get a good nights sleep. I would recommend this hotel to people and I would stay here again. The only negative I can think of is that the design of the air conditoners, In a standard and deluxe rooms the airconditoners are right above the bed, so can get a bit cold right on top of you, but you can ajust the air vents to not be directly on you. We would stay here again.

Room Tip: rooms on the beach side are noisy at the moment with the construction going on.
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TomandCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review, 27 November 2012
Dear Sir,

Thank you so much on your valued feedback that we are appreciated on your positive thought to our property and our people. As well Thank you for your patience and understand on our development proceed.

All your observation regards to In room Air con position that we already put on our attention to keep improvement in near future when our New wing completed by end of year 13.

While we are try to recover and assure our guests will be served in most comfort along with special offer price if our room not available for guest to relocated. However pleases rest assured that all construction works will be professionally screened from view.

We look forward to the day when we can welcome you once again.

Warm regards,

Walaiulk C.
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarajevo, Bosnia and Herzegovina
Level 6 Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 November 2012

I stayed this time in Pattaya Bay Resort. I booked standard room. This time -low season and construction work near hotel, I got promotion price (stay 7 night, pay 6).
Yes in front of hotel going on some building work, but it is not much bother me. The great point is location : a few minutes from Soi Buakhaow, and short distance of LK Metro. Through The Avenie you are on Second Road, and minute later on the Beach Road.In The Avenie you can choice food you like. McDonalds,Italian Pizzeria, Istambul (Turkisch and Thai food), Starbacks, Japan food etc. Night life -Walking Street is about 10 min. by foot. If you don't walk , take baht bus (10 thai baht in one direction- about 25 eurocents) and you can get to Festival Centre (Shoping mall) or Big C ( other shoping mall). Pattaya Night Market is also about 10 min. by walk. Rooms are spacious enough. WiFi free oif charge in room, fast, stable. Breakfast not so various, but enough. After all ,food is always behaind the corner in Pattaya. Hotel staff is very kindly and helpful. Hotel have even open car to take you short distance to Second Road. Pool of the roof close to restaurant , but I did not use.A/C worked very good.

Room Tip: There are smoking and non-smoking room. What is your preference. In the time of building work take t...
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  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cardo948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review, 21 November 2012
Dear Sir,

Thank you so much for taking the time to share us your remarkable stay experience at Pattaya Bay Resort during your recent visit.

We were delighted to read that you have enjoyed your overall stay with us and wish to thank you for your describe very detail on our Central location and facilities.

Once again, thank you, and we are looking forward to welcoming you back to Pattaya Bay Resort.

Warm regards,

Walailuk C.
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 November 2012

I have stayed at this hotel perhaps 9 or 10 times over the last few years.The ratings I have given are based on past experiences.This is because of the extensive building work going on on both sides of the hotel.Normally I would not hesitate to recommend this wonderful,value for money hotel.However I will not be returning until completed as the work is really in your face.There was a digger,pile driver and crane positioned right outside our room.They were also erecting a steel barrier and the noise was really unbearable.We asked to be moved to the rear of the hotel where building work on a larger scale has not really started yet but were told there was nothing available.Pattaya Bay Resort used to be a haven of peace,surrounded by greenery in what can be the madness of Pattaya.Sadly this is all lost now.

Room Tip: Rear of hotel at the moment
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hamishb866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review, 10 November 2012
Dear Sir,

Thank you for your long patronage to Pattaya Bay Resort. We are so appreciation in your patience on our Front wing Construction. That we expect will be completed by end of 2013 with 8 storeys high, housing 170 beautifully designed rooms.We would like to keep continue in growing and offer new upgrade product to our customers.

Any quality Construction program means major noise; however please rest assured that all works will be professionally screened from view and limited in noise work hours.

To thank our guests for their understanding and patience, we would offer a special rate to all guests for their stay during the mentioned period.

While I was shared from other project at other side of our building, they will start around end of next year 2013. When is the time, our construction will be almost completed.

Once again Thank you for kind patronage and keep us to be one of your selected residence.

Kind regards,

Walailuk C.
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pattaya Bay Resort

Property: Pattaya Bay Resort
Address: 236 / 21 Moo 10, Soi 15 & 2nd Rd. | Nongprue, Banglamung, Chonburi, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pattaya Bay Resort 3*
Number of rooms: 76
Official Description (provided by the hotel):
Pattaya Bay Resort is one of Pattaya's, newest, most modern and affordable hotels. We have one of the best locations in all of Pattaya – situated on Soi 15 near Second Road in the heart of the city. "The Avenue" (shopping, banking and entertainment complex) is directly across the street. The beautiful Pattaya beach, abundant sports activities, a variety of fast food to gourmet restaurants and the vibrant evening entertainment scene are all within walking distance of the resort. ... more   less 
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Also Known As:
Pattaya Bay Hotel Pattaya

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