I loved this place the first time I stayed there back in 2012; which is why I chose it again this year. However, it seems that there has been some change in the management of the hotel (previously it was a Dusit hotel I think) and unfortunately some things were below what I expected. Overall the hotel is nice and clean, it is also very quiet and relaxing. Decoration and rooms’ layout are beautiful and convenient, room and bathroom are spacious. Good staff, helpful and smiling all the time, they are really friendly and will add up to the joy of your stay. Here are some issues I noticed that need improvement because it may ruin the stay for some people: 1) Air conditioning is really bad, the room is hot and humid for almost the whole day time. 2) Wifi system is awful, you get disconnected numerous times. 3) In room dining was good (really delicious) only once, the rest of the time the food was always cold and without taste. 4) Every time I called room dining the person who picked up the phone was unable to understand English so I had to order through the front desk, despite mentioning this issue every day to the front desk the issue was not attended (for 6 days). 5) Once I found that some cups were not washed after the room was serviced, it was obvious, I don’t understand how this happened. This is something that make you question everything else: towels, bed sheets … etc. 6) Breakfast was really below expectation, bad lighting, few choices, and the staff over there were not welcoming.
I was really hoping for a better stay, or at least similar to the one I had in 2012.
- Official Description (provided by the hotel):
- Hotel Baraquda Pattaya, a hip boutique hotel located in the heart of Thailand's bustling Pattaya City, is joining Accor's MGallery Collection of unique hotels. This hotel is dedicated to the lifestyle of modern travelers with a signature design of "modern nautical cool". Located on Pattaya's colorful 2nd Road, Hotel Baraquda Pattaya is a calm sanctuary with an easy access to the beach, shopping and entertainment centers. The facade and interior of the hotel reflects a devotion to bold and contemporary designs, while unique personalized services are provided to enhance each individual stay. Hotel Baraquda Pattaya is comprised of 72 thoughtfully-designed guest rooms and suites, each with a balcony overlooking the unique fish-like, blue mosaic pool. ... more less
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