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“Unfair business practices”
Review of Bella Villa

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Bella Villa
Ranked #142 of 447 Hotels in Pattaya
Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Unfair business practices”
Reviewed 23 December 2012

I was asked to pay in advance the full price for seven nights. But I found out that the hotel is
relatively far from the water front & where the tourist activities are located. I decided to change my hotel & left the Bella Villa on day # 4. But the hotel refused to give me any refund for the
remaining 3 nights & I have not received the final receipt of the payment.
But I have to say that the hotel is descent & relatively clean. The Personel are courteous, but lack any foreign language skills. Overall. I was just unhappy the the hotel refused to refund the unused nights costs back to me.. although, I only stayed there for 4 night instead of 7 nights.

Room Tip: If the distance to main attraction does not matter to you & you are looking for a reasonable goo...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Babak T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
    26
    43
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    5
    8
See reviews for
19
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Leicester, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 December 2012

Entered the hotel and the staff (especially receptionists are quite rude/unhelpful). I felt a bad vibe amongst the staff in general (apart from the cleaners who had at least a smile).

The beds were really nice and the shower had cold/hot water.

Internet costs 10 Bahts per 10mins.

Warning: there's a 800Baht fee you need to pay initially for a damage deposit ( which is unheard of from the hotels I have been staying at ). You get it back when you check-out but if you are flying back to your country soon after, its a bit of a waste.

Room Tip: Best to talk very little to receptionist because they arent very helpful. Look up everything on the...
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SayItHowItIs47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pattaya hotels

Michigan , USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2012

I stay here for four nights on my trip. The hotel had a nice pool and the rooms were semi big. The tropical ponds and decor were very nice. The hotel isnt close to the pattaya beach and there is no elevator. Staff seemed semi friendley but there english was average at best. I had a problem when i checked out the hotel charges a 800 baht deposit when you check in that they are suppose to return when you check out, but when i ask for my refund when i checked out they seemed to not understand what i was talking about. After trying to explain it to them i finally gave up and left.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 February 2012

Spent 17 days here and was not disappointed. Although the staff do not speak good English they are very helpful and friendly once they understand. The hotel rooms are large and spotlessly clean and there is a complete change of bedlinen and towels every day. Breakfast choice not great but we found it ok. Fidge, microwave and kettle provided with small amount of crockery. Two washing machines available in hotel for 40 baht and nice pool in garden. Although not near beach a five minute stroll gives you access to the many baht taxis so not a problem. Also a large Tesco with restaurants, food court and a parade of shops is only 10 minutea walk away which was useful. Food available until 11pm at very reasonable prices. Would use this hotel again. Contact Mr Keak at www.pattayataxi.info for an excellent cheap transfer from airport.

Room Tip: A pool facing room gives shade. Rooms on other side if you are a sun fiend
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seniors2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bornem, Belgium
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 December 2011

First thing you need to know is that this place is not near the beach or the centre of Pattaya. You really need your own transport (or use the motorbike taxis) to get around.
But aside from that I had a really good stay here; ther rooms are clean and large, all you need and more is provided; a microwave, watercooker, a sink and utensils, a safe. I had a nice balcony with pool view.
Nice pool.
I would not recommend the kitchen but free breakfast was ok for me.
For the price I paid I think this place was a great deal.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
53 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 January 2011

Very clean and basic hotel. Nice atmosphere as the atrium of the hotel has nice fishponds and greenery so it doesnt feel like a typical hotel. Rooms are a good size. Reception staff are a little slow with requests and seem like they have better things to do, even by Thailand standards. Its quite far from the beach as well, so you have to catch a taxi van.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kummzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 15 October 2010

I stayed at the Bella Villa for 3 days and the hotel was exactly as promised.

It has all the amenities one can expect from a more expensive hotel, but without the frills. The rooms are spacious and serviced very efficiently every day.

The staff is warm and welcoming and very responsive. The brkeafast options are limited but acceptable.

The location is not in the middle of Pattaya's night life, but not unmanageable. A shared taxi can take you where you need to in a matter of minutes.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bella Villa

Property: Bella Villa
Address: 8/82 Moo 6 Pattaya 3rd Road | Nakluae, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #142 of 447 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bella Villa 3*
Number of rooms: 77
Reservation Options:
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