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“Very good hotel in a quite area of busy Pattaya”

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Holiday Inn Pattaya
Ranked #11 of 442 Hotels in Pattaya
Certificate of Excellence
Bucharest, Romania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very good hotel in a quite area of busy Pattaya”
4 of 5 bubbles Reviewed 18 January 2013

Stayed in Holiday Inn from 3rd of January to 8th of January 2013. It was a good experience and decided that we were inspired to book a hotel in the North part of Pattaya, as the South was very busy and crowdy.

The room was spacious enough, great view over the swimming pool and the sea. It had a nice balcony and interesting window wall between shower and the room, so you can have a shower enjoying the view of the beach and the sea... Breakfast was consistent, also we had dinner in the restaurant a few times and the food was great. Staff was friendly and helpful, the concierge assisted us to book some nice excursions so we were very satisfied with our choice for Pattaya. I have to mention that the hotel has many special offers (every night of the week a different one) and happy hours for cocktails and food.

It is very easy to get to the center and to the busy Walking Street as there are a lot of typical cars (public transportation) which stop wherever you want. the price is 10-20 baht / person.

Room Tip: You should choose upper floor and sea-view rooms
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianVasilescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (390)
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gurgaon
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 17 January 2013

Holiday Inn, Pattaya is an imposing 26 storey building which oozes warmth and welcomeness as soon as you look at it. We stayed there in the 1st week of Jan'13 and had a great experience. It's location is excellant, far enough from the downside of Pattaya and still conveniently located to many shopping options as well as local attractions. It is facing the beach road and the room we got had an Ocean view (in fact all rooms have an Ocean view - full or partial). We had a room which was facing Amari as well as had more than a partial view of the ocean. Room size was quite decent, bathroom was spacious and luxurious with a separate shower chamber which protrudes into the bed room (a unique kind of design) and a balcony to easily seat 2 persons. All in all very comfortable, luxurious and good value for money. Service was excellant from check in to room service to house keeping to fianlly check out. Buffet breakfast was elaborate and quite fulfilling. Swimming pool for the kids was too good with a water slide (see photo) which got my 8 year old daughter really excited and she had a great time splashing around. Infinity pool for the adults had a good view of the ocean as well. Lobby is quite big and very well maintained. Many 7-11s and Family marts near the hotel takes care of small daily needs and if you walk on the beach road you have lots of restaurants catering to all kinds of cuisines (indian, italian, thai of course) so no problem for foodies. Holiday inn itself had great offers going on every day of the week. So all in all we had a great time for a good price and I would recommend this hotel highly to all families travelling to Pattaya.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GurgaonNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 15 January 2013

Hello Readers

Excellent location at a reasonable price with Expedia and this is very true!

My experience started when we did check in. Was a bit disappointing that the room type we have requested and prepaid in advance wasn't available (King size bed - Seaview). They therefore gave us a room 1901 which was on the 19th floor and all 01 rooms despite of being located in the back, they have seaview and a bigger bathroom (including a very nice bathtub from where you can see Pattaya). The problem with this room was the aircon that despite of being set on 16 degrees inside the room was over 30 during the day and 24 during the night. After couple of days we requested the technician who didn't look much as he was called in the night but the following afternoon another room was available on the 24th floor (2401). My disappointment was that after speaking with the bell boys, I was told that the room provided to us is less category than the one we paid. As I was told about it later and I didn't want to ruin my holidays I let that one go but I will pay attention next time.

Breakfast and Internet was included on my rate. Brekkie was pretty good. The staff knew that I like poached eggs and they arrange it every morning despite of not being in the menu. Service at their breakfast restaurant was outstanding.

Their swimming pool seems to be pretty good and the gym acceptable. I didn't have the opportunity to use the spa so if it is a next time I will give it a shot.

My advice is to always pay attention to the type of room they will provide you.

As everything else was pretty much very good, I will give it an average scoring but if I don't see an answer from the manager via this media, I will write a letter to Customer Relations in the USA directly.

Food for thought.

Room Tip: Looks like the good rooms are the ones with seaview or city part view (towards the Central Mall). Do...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Pattaya, responded to this review, 1 August 2013
Dear Gabuke,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 January 2013

We have stayed 5 nights in December 2012/January 2013 for NYE and we had a great experince. It offers good quality at very decent prices, expecially around holidays.
The room is quite big and comfortable. I loved the fact that we had a balcony with an amazing view. We appreciated that the kids had a separate pool. The infinity pool was nice, with the right temperature.
The breakfast was very good with a variety of continental and Asian food.
It is a great place for couples and families.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IoanaEne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 9 January 2013

Holiday Inn Pattaya is a nice hotel with almost 5 star facilities. Its location is a bit far from the centre of Pattaya and the hotel is located quiet away from the main road. Do not stay here if you want to stay near all the madness. Its a good hotel for families and couples looking for some quiet place away from the main centre of Pattaya.

Please check for ants/insects in the room though. Our first room had ants all over but we got it changed without any problems.

Room Tip: Take rooms on the highest floor possible to get views of the ocean.
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank Maverick145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 8 January 2013

A really good hotel, not too far from the madding crowd.
Positioned at the north end of Pattaya, the location is fairly quite for a very busy city. The room size is generous, the bathroom is also a good size with natural light provided by quirky position of shower with see through glass.
The view is spectacular from balcony ocean view room. The food is excellent and on a par with top class Hilton or Novotel. The pool (one of three), is great, one of the best I have ever used. The water temperature perfect. The kids have their own separate pool so the main pool is fairly quite and lapse no problem.
The gym is simply awesome all the mod cons, with beautiful showers and sauna rooms.
The staff here are great, really friendly don’t speak English all that well but always helpful. I would say this hotel is perfect for family or romantic couples. i will definitely be back, hope this is helpful

cheers Phil

Room Tip: room with ocean view good choice quite with sea breeze
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IPhilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore, cochin
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 7 January 2013 via mobile

Fantastic location, amazing view and fabulous way to spend your money for a perfect vacation. The 19th floor room i stayed has a superb view and rises above almost everything around giving a fabulous view of the city and the ocean. The room is spic and span and earns a lot of appreciation. Property is right on Pattaya beach road and just a few minutes away from the buzzing night life. Take a shared taxi and pay less to reach the Walking Street. Very close to one of the best foot massage centres in Pattaya. This place doesn't disappoint in any way. The breakfast is superb and Havana is one of the finest restaurants in the city.

Stayed January 2013, travelled with friends
Helpful?
1 Thank MyHighway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Pattaya

Property: Holiday Inn Pattaya
Address: 463/68, 463/99 Pattaya Sai 1 Road, Pattaya 20150, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Pattaya
#7 On the Beach Hotel in Pattaya
#7 Spa Hotel in Pattaya
#8 Business Hotel in Pattaya
#10 Luxury Hotel in Pattaya
#20 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Holiday Inn Pattaya 4.5*
Number of rooms: 567
Official Description (provided by the hotel):
The Holiday Inn Pattaya is ideally located along the bustling beach on Pattaya 1 Road. We are approximately 90 minutes from Suvarnabhumi International Airport, and about 100 minutes from Bangkok.Our brand new hotel offers convenient access for both business and leisure travelers. Visit Wat Yarnna Rangsee Buddhist Monastery, Nongnuch Tropical Garden or experience the Sriracha Tiger Zoo.The Holiday Inn Pattaya is just the place for you. The guest rooms and suites are stylish and the furnishings are complete with balcony and ocean views. We provide recreational facilities like fully equipped gym, two outdoor swimming pools, and high speed internet access. Relax and unwind at the Tea Tree Spa offering a wide range of treatments. For those traveling with children, we offer our unique Kid Suites and Kids Club.Come and experience Pattaya at Holiday Inn Pattaya! ... more   less 
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Also Known As:
Holiday Inn Pattaya Hotel Pattaya

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