We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ultimately what counts is good customer relation ! Staff require training in good customer relation...aa”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Hotel Pattaya
Ranked #108 of 447 Hotels in Pattaya
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Ultimately what counts is good customer relation ! Staff require training in good customer relation...aa”
Reviewed 1 July 2013

Had an opportunity to stay at this property with 8 of my friends for two nights. As rightly mentioned by others in their reviews it is ideally located inside the walking street which is the happening place at Pattaya.there is goo view towards see also. The rooms are decent and having good facilities. They provide you reasonably good breakfast also. But the unfriendly approach of the hotel staff right from the time of our check in really irritated all of us. At times we felt like beggars seeking their mercy. Even at the restaurant during breakfast which was not having buffet facility, staff were never totally rude. aAnd the grand finale was charging 500 baht for allegedly breaking the door stopper of one room which was already broken at the time of check in itself. It took long time to retrieve my passport which was kept as security with them ( that too 500 baht for one door stopper). Later on we found that the half broken stopper was completely dismantled by the hotel cleaning staff them selves during the final verification of room during checkout. Somehow we managed get the passport back. I have never seen such a worst behaving staff at any of the hotels outside India

Room Tip: Rooms in this hotel are pretty good
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Santykp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

131 reviews from our community

Traveller rating
    23
    68
    30
    5
    5
See reviews for
3
13
42
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Surat, India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 June 2013

I found this hotel just while walking from hotel to hotel and I must say this hotel is one of the best value for money hotel in the proximity of famous walking street. Rooms are perfectly suitable for all purposes and all types of vacations. Specially for night life this is what you would ever look for.

Room Tip: There are two views, one overlooking sea and another overlooking walking street so choose as per you...
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RajneeshVenkta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panchkula, India
Level Contributor
219 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 6 June 2013

This is two star property having the best location.

Located directly on Pattaya's popular Walking Street, Grand Hotel boasts a sun deck with panoramic view of Pattaya Bay and modern air-conditioned rooms with free Wi-Fi. It provides 2 dining options and a 24-hour front desk.

Thai-style rooms all come with free bottled water, a satellite TV and DVD player. Attached bathrooms are equipped with hot-water showers. Most rooms enjoy sea views.

Grand Hotel is a short 5-minute walk from the sandy shores of Pattaya Beach. It is a 1-hour, 30-minute drive from Bangkok City.
Safety deposit boxes are available at the reception.
The hotel offers room service. Daily breakfast at coffee shop, GH Restaurant offers international dishes. In-room dining is possible with room service.

Room Tip: You have to best in bargains to get good deals
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Satish R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2013

Last week i made an unexpected trip to pattaya beach where i was really jammed up on where to book a room to stay for the next few ways while i wanted to party on walking street.
I booked a room on Agoda 2 blocks away (total dump) **** had roaches and spiders on the walls . Filthy and had no hot water. along with an elevator that looked like we were going to die in if it ever failed. Needless to say i was pretty pissed and refused to stay after inspecting the room. I left with all my things in hand and the previous hotel refused to pay me my money back due to booking online..... Rules Folks !!!! (ALWAYS BOOK DIRECT NEVER USE 3RD PARTIES) why u pay 2x the price and there are NO REFUNDS !!!!

I walked to some nearby bars and told them my troubles and a few girls i knew that worked the area. They told me to walk to Soi 14.... Im walking down this skinny alleyway of a street where i approach this Massive Hotel in the middle of the rough. I see this guy outside smoking a cigar and I ask him, " hey u stay here?" he's like ive been here for 10 years....
I told him my troubles and he told me to C'm on son I got you covered"......His name was Don ....Thanks Again Don.... (u rock bro"!!!) Don took me to the desk where he worked his magic with the hotel and got me a balcony room on the 8th floor facing it ALL...

Best Experience Ever .... I highly recommend this Hotel !!!!!!!!!!!!!!! hands down you can not find a better place on walking street for the $$$$ and the Location......

Positives

If you stay and you want a view from a balcony u need to be on the odd side preferably 7-9th floor. if u want an ocean view u need to book an even room on either floor..... believe me its awesome viewing the ocean from your bed.

(Location on Soi 14 & Walking Street) Small Alleyway
Clean rooms with nice porcelain tile flooring and granite accents
Breathtaking view from your 2 seated Balcony -- View of all of Pattaya City, Waterfront and Walking Street... Breathtaking !!!!!
Cold A/C !!!!
Clean beds with daily cleanup & daily amenities to be refreshed- water, towels, linens, and shower gels and shampoos.
They have a restaurant.
Barbershop, 7-11, massage and laundry in 2 mins walking.

Negatives

I am going to start off to say "for me to give a 5 star Approval " 3 things were missing- that are a "must" for the perfect "5 Star experience"..... however these are the only lacking areas.
#1 No Lockbox in the Room (however they are lockboxes downstairs in the front desk...i personally dont care for them out of my control)---but they do give u possession of the key to the box
#2 No bathtub (shower Only)
#3 No Swimming Pool

Staff

I have nothing but positive things to say about the staff. everyone was courteous and pleasant to me. The cleaning ladies are very sweet every morning at noon.... i always tip them.


Negatives - Hit or Misses

*Borderline --- u can give your room-key (physical key) to the downstairs desk clerk and they hold it for u... (so key is not an issue and i will not hold it against them) so when you are drunk off your butt --- u just walk in with how many ladies u have for that time of day or night ... u tell the front desk ure room number .... Presto theres your key--- off to the lobby to the elevator

Room Tip: You will Thank Me Later ! I promise u that ! Rooms on the 7-8-9th floor (View of Ocean Only) All...
See more room tips
  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheRealKingDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
269 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 28 February 2013

This hotel has the best location .
Its 1 min from walking street and a 7 11.
Secrets bar is opposite if you want food and music.

There is a roof top for views of the town and 10 mins walk to the nearest shopping centre.
The baht bus pick up is on the corner on 2nd road too for further journeys
Beach road is just outside.

only thing about this place and area is laundy is expensive . they charge per item.
other than that the staff have been great and friendly.

The room was clean and i didnt have any problems.

Room Tip: top floor is the best. but its more expensive.
See more room tips
  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chi1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 February 2013

This hotel is right on the walking street.Infact a night club is just in front of it !!! The hotel is economical and the staff is really great.The rooms are clean and well manitaned.I loved the hotel.Its a guest friendly hotel.... Best value for money ... Location is awesome ......

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Amit_Mohanty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 October 2012

One of the Most Wonderful places i visited is Pattaya, Grand hotel is an average but economical stay in Walking Street. Rooms are good depending on the category of room you choose. the lowest costing rooms are pathetic. If you choose a good view from balcony, than this is not a hotel to choose from. Cleanliness and hygiene along with good food, overall a good experience.

Room Tip: Choose a Deluxe or a Suite room.
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jackie_rup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pattaya hotels
0.1 mi away
Galaxy Suites
Galaxy Suites
#107 of 447 in Pattaya
89 reviews
0.1 mi away
P.72 Hotel
P.72 Hotel
#171 of 447 in Pattaya
71 reviews
0.1 mi away
New Cafe Royal Hotel
New Cafe Royal Hotel
#244 of 447 in Pattaya
58 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Diamond Beach Hotel
Diamond Beach Hotel
#388 of 447 in Pattaya
38 reviews
0.3 mi away
Aya Boutique Hotel
Aya Boutique Hotel
#71 of 447 in Pattaya
454 reviews
0.1 mi away
Hotel Beverly Plaza Pattaya
Hotel Beverly Plaza Pattaya
#317 of 447 in Pattaya
302 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Pattaya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Pattaya

Property: Grand Hotel Pattaya
Address: 103 Moo 10, Soi 14, Beach Road, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #108 of 447 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Hotel Pattaya 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Agoda, Ebookers, Ctrip TA, TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Grand Hotel Pattaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing