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“Best kept little secret in Pattaya” 5 of 5 bubbles
Review of Citin Garden Resort by Compass Hospitality

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Citin Garden Resort by Compass Hospitality
Ranked #164 of 441 Hotels in Pattaya
Dallas, Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best kept little secret in Pattaya”
5 of 5 bubbles Reviewed 26 June 2013

My first stay in pattaya was not here. I just happened to choose this hotel for my second stay. Please look at my first 2 reviews. Well I have stayed only here 4 times I have stayed here with the last being for 14 days. I am a single person but I recommend this hotel for all ages. I have seen staff assist people to their rooms. Such as if you have had to much to drink lol. Go out of their way to make sure you are comfortable to the best of their ability. Hey thats all I ask for is trying. The hotel staff is very sincere with the hospitality business. all you have to do is go to citin garden.com for reservations. Be careful of hotels that do not have a offical web sight. it is worth to give the hotel a chance. There has not been any issues. Is good for family company and single vacations. The food is good for the price. A very good all around budget hotel. last time I could not review be cause of too short of time between my last. So this is for my 9 day stay in Feb 6 - Feb 15 of 2013 and May 22 - Jun 6. So Feb first was outstanding. The hotel had a special dinner for Valentines day for me and my girlfriend. I was very impressed and also disappointed only because very few couples participated. I felt bad cause it was very sweet of them. I have always looked at the big picture. My valetines vacation was one I will never forget just because of the warm Thai Hospitality. It is a very beautiful place its old and only 5 stories but like I said before. If you want 5 star then go to 5 star. Simple, quiet, relaxing, and afordable is this beautiful little place. My may-Jun Holiday for 14 days all at this hotel. I felt right at home and would do it again. To me the more you stay here the better it gets. The staff knows who I am and we have grown to become good friends. It has always been service with a genuine smile. Of corse nothing is perfect everytime or all the time. Amust to me is clean rooms and these rooms are cleaned every day. As always the choice is yours. I feel as though you will have nothing to lose by staying here and could gain much. Happy Hotel Hunting to you and yours.

Room Tip: for a little more money per night the pool side rooms where you can see the pool and garden is wonde...
See more room tips
  • Stayed May 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Javadog66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Sir Donald Williams,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
Thank you for your 4th stay and as a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really all facilities ,especially on the Valentines night .Your kind compliments will be shared to our valuable staffs who will appreciate the recognition that you have given and will always be delighted to be of your service.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warmest regards,
Sathian P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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400 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Gurugram (Gurgaon), India
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 21 June 2013

Good points:
Rooms are clean; very quite surrounding (if you are looking for one), nice swimming pool area with special pool for kids, small garden which is well maintained, near to BIG C shopping centre so you can catch up with shopping and eating.
Average points:
Breakfast was OK, no real variety for vegetarians, free wifi works but not very stable,
Not so good points:
Far from main city centre (average trip by taxi is 150 baht or 10-20 baht per person by shared transport), City view rooms are looking at neighbour's wall.

Overall good for honeymooners but if you like crowd and want to just step out to street of Pattaya and have street food; this is not place for you.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Navin1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Valued guest,
We are sorry to learn that we did not meet your expectation regarding location of our resort and also our City View room . For next time please book our pool view room.
Your feed backs regarding breakfast and WIFI have been most valuable and informative to immediate attention to improve our guest service standards and to ensure that such mistakes will not occurred again in the future. Once again, please accept our apology on unpleasant incident.
We look forward to welcoming you back to Citin Garden Resort again.
Truly yours,
Sathian P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
4 of 5 bubbles Reviewed 20 June 2013

Nice hotel to stay, clean rooms, good food, very scenic surrounding with trees and little swimming pool. All the staff are very friendly and co-operative. Enjoyed staying for 2 days. Shuttle service is available every hour to the beach and the walking street.

Room Tip: Rooms with pool view are great.
See more room tips
  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SiddharthaSamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Valued guest,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services and facilities included clean room, good food and also our free shuttle service every hour to town.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bhagalpur, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

This a very nice hotel, very clean with a very nice little pool!!
They arranged for early check-in for us
The bed had swans & orchids & what not!! (the hotel staff are really excited about ur honeymoon :D)

Very nice receptionist named Ning & really good buffet for breakfast
You can take a shuttle from right infront of the hotel & reach "Walking Street" for 10 baht
Great place to stay in pattaya

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Daitri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Valued guest,
Thank you very much for your time to write and sharing your experience during your honeymoon at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services and facilities included nice receptionist and good breakfast.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharjah, Sharjah, United Arab Emirates
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 June 2013

Best Hotel for current value, friendly staff, good food quality, clean rooms, cool AC, refrigerator available at room, Free Wi-Fi, not far from big supermarket,
Far away from walking street & beach road, but free trip on "tuktuk" provided by hotel.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Alexander V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Valued guest,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services and facilities included friendly staff,good food quality and clean room.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amritsar
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 30 May 2013

co-operative staff even excellent food quality but poor toilet one more thing that air con makes lot of noise in my room & even far away from walking street & beach road & others location. which make me hard to choose next time.


  • Stayed May 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Gobind K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Thank you for your time to write and share your comments.
We are sorry to learn that we did not meet your expectation regarding toilet and air con.
Your feed backs have been most valuable and informative to immediate attention to improve our guest service standards and to ensure that such mistakes will not occurred again in the future. Once again, please accept our apology on unpleasant incident.
We look forward to welcoming you back to Citin Garden Resort again.
Truly yours,
Sathian P.
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesex
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 May 2013

If you want to be right in the middle of the nightlife then this hotel in not for you. They have a free minibus service into town & if you miss it then there are plenty of Baht Buses & motorbike taxis to take you into town & to the beach. We stayed here for 6 nights originally from 10th-16th October 2012. Staff were friendly & on hand when needed. Rooms were very large & well laid out with everything you could need. We had booked 2 deluxe poolside rooms. Both rooms had a large balcony overlooking the pool, a full size fridge, free tea & coffee that was stocked daily, a 32" LCD TV on the wall & very comfortable beds. In the shower room was also a hairdryer. The breakfast team were friendly & helpful. The breakfast was included in the room price & also was included for our 2 children who were 4 years old. The breakfast on the whole was very good but I feel could have included a choice of cereal & baked beans on the buffet. The swimming pool & the grounds are nicely designed with a separate pool for the young ones. We enjoyed our stay so much that we decided to have our remaining 3 nights at this hotel. We spoke to the manager & he was happy to let us keep the room on for the same offer that we got online. It worked out about 900 Baht / £18 a night for 2 adults & 2 children including breakfast for all. The Big C shopping centre was just across the road from the hotel too. We will be back here again for sure. A big thank you too all of the staff who made us feel very welcome. We are due to return here in 2014.

Room Tip: The deluxe pool side room is a must for a great view. Large balcony & a perfect view of the pool...
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DiamondGeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 24 July 2013
Dear Sir,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed stay with us. Your kind compliments will be shared to our valuable staffs who will appreciate the recognition that you have given and will always be delighted to be of your service.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citin Garden Resort by Compass Hospitality

Property: Citin Garden Resort by Compass Hospitality
Address: 148 / 232, South Pattaya Soi 2 | South Pattaya Road, Pattaya 20150 , Thailand (Formerly Citin Garden Resort)
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#14 Business Hotel in Pattaya
#29 Romantic Hotel in Pattaya
#30 Best Value Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Citin Garden Resort by Compass Hospitality 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Citin Garden Resort - set amongst a lush Tropical garden - is noted for its tranquility. Yet it lies in the heart of Pattaya on the South Pattaya Road just minutes away from shopping centers such as Central Festival Pattaya, Royal Garden Plaza (home to Ripley's Believe It or Not Museum), Walking Street and more. Our 70 roomed, 5 floored hotel offers 4 spacious types of rooms; the Superior room, Deluxe room, 2 Bedroomed Garden Suite and a 2 Bedroomed Suite. Our rooms are intimate with their dark wood panelling with discreet Thai motif patterns. The swimming pool set amongst the lush tropical garden beckons. For dining, there is the Gazebo Cafe overlooking the pool. Additional facilities include a meeting room that can cater to up to 200 persons, free Wi-Fi throughout the hotel and a free shuttle service with scheduled trips to Tops Supermarket, Pattaya beach, Walking Street and Central Festival Pattaya. ... more   less 
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Also Known As:
Citin Garden Hotel Pattaya

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