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Centara Grand Mirage Beach Resort Pattaya
Ranked #12 of 465 Hotels in Pattaya
Reviewed 7 December 2013

We had an excellent weekend in Pattaya's Grand Mirage Centara. It was our first trip there and had a wonderful time. The spot this resort is located is convenient. Several small stores and restaurants near by at walking distance. I traveled with my family and we did not leave the location. My kids 6 and 9 had a lot of fun in the lazy river and slides. Not to mention the beach. Even though it was busy, we had fun in the water and playing with the sand. We rented a Jet Ski , a little pricey but my 9 year old had a blast. They do have sailing boats and I want to try that next time.

Our room was on the 17th floor. The view was fantastic throughout the day and specially at sunset. There are options for restaurants inside with good quality food and the breakfast buffet had many alternatives. My kids stayed in the Kid's club for a couple of hours while we had a Spa massage treatment. Also had the chance to visit their exercise room which is equipped with modern and well maintained equipment. We enjoyed our short weekend in Centara Mirage and hope to come back. The staff was overall friendly and helpful everywhere. Specially the lady that cleaned our room and some of the waitress doing magic tricks in the Asian buffet restaurant.

  • Stayed: November 2013, travelled with family
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1  Thank ortiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 8 December 2013

Dear Ortiza

Great review, thanks for that!

You covered it all.

Balconies for all rooms with the panorama of the oceans, convenience location, wide varierty of food for breakfast, waterpark, lazy river, awesome restaurants, premium treatment at Spa Cenvaree....sounds like a great holiday in a truly amazing setting and we are glad that you chose us! The team are especially excited about your review and would love it if you come back and stay with us again.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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2,206 - 2,212 of 4,300 reviews

Reviewed 5 December 2013

I stayed on Dec 01'2013, every thing was okay very nice but except women staffs at reception because I observed that most of women staffs working with moody, cannot control pressure, not same like male staffs can control pressure as well. at the first time i came and checked in, found about 15 guests at reception counter with full operation all counters and no queue after so I waited near two guests doing check-in at my right first counter for quite long time, till they finished, and then thin women receptionist quite beautiful said please take queue with loud voice, immediately I saw back oh! have some wait for queue but first don't have, it made me look bad, please hotel have captain to manage the team especially female receptionist because they are exactly front of the hotel, my fist trip here was good with HK, FB, Chef, Pool, Security but except front office

Room Tip: Upper floor is nice view, it's worth to upgrade
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  • Stayed: December 2013, travelled with family
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1  Thank Chumplon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 9 December 2013

Dear Kh. Chumplon P,

Thank you for your comments in regards to your recent stay with us. I was upset to read about your experience with our staff members at front desk. We have a dedicated team of nearly 700 staff that come to work in a magnificent environment ready to serve our guests every day. Almost all of them are true hospitality professionals and we are very proud of them.

In hospitality we can’t afford to have arrogant and unfriendly staff and we have shared your comments with our service team. It was disappointing for them to read about as all of them are so passionate about the hotel and about making every guests stay perfect.

Your comments are well noted and appreciated as it is in our best interests to identify any staff that are in need of a little coaching to keep them fully focused on our guests needs.

Being very much a customer service focused organization, we are well aware of the importance of meeting our guest’s expectations and although we cannot change what has happened, I do hope that you will accept my apology, as it is intended, most sincerely. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. I do value your support and look forward to welcoming you back to Centara Grand Mirage Beach Resort again soon.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 4 December 2013

The hotel is amazing!!! Loved everything... Beautiful and clean rooms, friendly staff, breathtaking view, tasty food, great water park and clean beach. The location is a bit away from the center which makes the hotel an ideal place to stay with the family. Everything you may need is around the hotel - shops, SPA centers, cafes...
Would come back there for sure!

Room Tip: The view is amazing from the higher floors. We stayed in room on the right side of the hotel (1823...
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  • Stayed: November 2013, travelled with family
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2  Thank Aliya_2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 6 December 2013

Dear Aliya_2312

Thank you for taking the time to share your great comments about our hotel. We are very happy that you had a wonderful time with us and our staff. Sounds like a great holiday in a truly amazing setting and we are glad that you chose us!

Appreciate your kind words and look forward to welcoming you back next visit.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 4 December 2013

This is a busy hotel but it adds to the atmosphere and being as big and expansive this is not an issue. Really good garden/pool layout with lots of nooks and crannies to sun bath in. The water park is quite tame but therefore very good for young children.
We had a club suite which was simply stunning.
Nice beach with water sports available and attentive staff on hand. We ate in the Italian restaurant which presented very good food and wine. The outdoor café was also very good for lunch time snacks.
there are a couple of beach restaurants/bars next door if you want to be close but out of the hotel that were ok then there is the rest of Pattaya of course a 5-10 minute drive away.
A most enjoyable stay and would definitely go back.

  • Stayed: December 2013, travelled as a couple
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1  Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 6 December 2013

Dear Mike S

Thank you for the five-star review of your recent stay at Centara Grand Mirage Beach Resort ,Pattaya! I appreciate the positive feedback about our facilities, room quality and service. Our unique and exciting Lost World themed hotel is a true destination in its own right and offers several specialty restaurants, Sport & Leisure activities, SPA Cenvaree, and a great variety of facilities for all members of the family including several swimming pools and water play areas in the exciting water park. We were especially delighted that you were impressed with Acqua Italian Restaurant service , food & wine. We are so lucky to have such a truly wonderful culinary team led by a magnificent Chef. We very much look forward to welcome you back again on your next visit to Pattaya!

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 3 December 2013

We have just returned from Thailand, we stayed in this hotel for 9 nights this is one of the best hotels we have ever stopped in and what makes this hotel one of the best is the staff. From the minuet we stepped out of the taxi we were greeted with smiles and the most friendliest staff in the world Nothing was to much trouble we had room 1236 and it was just fantastic the young lady that cleaned our room was so nice and every day the room was fresh and spotless

Room Tip: we had a club room on 12th floor no noise and we will be back there next year and go for the same f...
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  • Stayed: November 2013, travelled with family
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1  Thank tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 6 December 2013

Dear Tony B

Thank you for such wonderful feedback on your recent stay at Centara Grand Mirage Beach Resort ,Pattaya. I am happy to hear that you received such great welcome and service during your stay, as it is something we strive to provide for our guests. Hopefully, we'll have the opportunity to welcome you back to Pattaya again soon!

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 29 November 2013 via mobile

I don't know how paradise looks like but for sure it should have such a hotel in one of its corners.
The weather, the ocean view from the room (especially in early morning), the water park, breakfast, gym, restaurants, room cleanness etc. all were great.
I'll come back.

Stayed: November 2013, travelled on business
Thank Jazaeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 3 December 2013

Dear Jazaeri

Thanks for taking the time to tell others about your wonderful experience at Centara Grand Mirage Beach Resort ,Pattaya - much appreciated! You made a great choice by visiting this beautiful destination, and we’re very pleased that you enjoyed your stay at our hotel and were satisfied with our facilities, water park , gym, spa and our specialty restaurants, also the beautiful beach that spreads in front of our resort. Nothing can make us happier than knowing our guests had a perfect stay that lived up to their expectations!

We’d love to have you as our guests again, and looking forward to welcoming you back.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 25 November 2013

british. stayed 2 weeks nov 13, everything as u expect, rooms modern but no bath only shower no bother to us but maybe to some. personalised aircon not auto, tv in room channels very limited ,,,,as comparison ,,,stayed in lower star in phuket which had free movie channel. stayed bed and breakfast: marvelous choice. prices at bar were expensive compared to going out but i suppose normal compared to uk. hotel restaurants were also expensive so we eat out all but once. a1 quality in the restaurant just pricey. pools and grounds excellent. water park not really : just a lovely lazy river and a few shoots for the kids ...very nice and alot more than most hotels...so to be glad not critizised. if you dont do steps then there is a short ambling work down the side to get to beach...really nice and not steep. beach = beach as expected . taxi outside hotel = WRIP OFF . walk upto main rd and get a lift off one of hundreds of pickups... if you walk into town its a good 45 mins. taxi takes 10 mins max. overall 8/10 only downsize was expensive restaurants .....these were never full ...so why charge so much.????????????????

  • Stayed: November 2013, travelled as a couple
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1  Thank shaun b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 2 December 2013

Dear Shaun B

Thank you for sharing your feedback on Trip Advisor. I appreciate your review providing so many details and insights. They are extremely helpful. For your in formation about TV channel we have over 30 TV channels providing in the room which are movie channels, international news channels, cartoon channels , music & entertainment Channels and sports channels. We are really glad to know you enjoyed our food and from your experience you might agree with me that the price is reasonable compare with the quality and service we provide. Moreover for more advantage and save money at the same time please use our Baht Bonanza program. We will give you free money to spend at our resort. You will enjoy spending power of your money during your stay with us. Go to our Baht Bonanza website for more details. Regarding water park, there are 5 different sizes of pool in the park included water play areas and sliders surrounded by the huge tropical garden. Staying here you have no need to walk!! ,we provide shuttle bus for the guest everyday 2-9 pm from the hotel to town . However your feedback is a source of inspiration for us which helps us further improves our services. Thank you once again for choosing Centara Grand Mirage Beach Resort to spend your holidays and we very much look forward to welcome you back again on your next visit to Pattaya!

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Additional Information about Centara Grand Mirage Beach Resort Pattaya

Address: 277 Moo 5 | Naklua, Banglamung, Pattaya 20150, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Pattaya
#8 On the Beach Hotel in Pattaya
#8 Spa Hotel in Pattaya
#9 Romantic Hotel in Pattaya
#11 Luxury Hotel in Pattaya
#12 Business Hotel in Pattaya
Price Range: £88 - £689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Mirage Beach Resort Pattaya 5*
Number of rooms: 555
Official Description (provided by the hotel):
The five-star Centara Grand Mirage Beach Resort Pattaya is an exciting Lost World themed resort set on Wong Amat Beach, is a destination in its own right. As a retreat for couples or as a fun place for families, guests will enjoy the resort’s 555 spacious ocean-facing rooms, suites and family residences (from 42 to 326 square metres), eight dining venues including COAST Beach Club & Bistro, an award-winning spa, and a gigantic water park. The resort has fun, action and relaxation for everyone. The Lost World, at the very heart of the resort, is a world to explore: a freeform swimming pool, a meandering lazy river, 12 water slides, an adult’s pool, Jacuzzis, cliff jumping platforms, and Monson Island, a children’s water playground featuring water guns, miniature geysers, and jumbo water buckets. Children can also enjoy two kids clubs, a club lounge dedicated to families, and a plethora of activities. The 230-metre beach is perfect for water sports, such as sailing and kayaking, and a PADI dive centre is also available. If this sounds too intense, Spa Cenvaree is a true refuge for the senses and has 24 treatment rooms and a yoga and meditation pavilion. Other facilities include a state-of-the-art fitness centre, two tennis courts and rock climbing facilities. A shuttle service connects to Central Festival Pattaya shopping and lifestyle centre on an hourly basis and Bangkok’s Suvarnabhumi International Airport is approximately 90 minutes away from the resort. ... more   less 
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Also Known As:
Centara Grand Mirage Beach Hotel Pattaya

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