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“The best waterpark hotel ever”

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Centara Grand Mirage Beach Resort Pattaya
Ranked #12 of 445 Hotels in Pattaya
Certificate of Excellence
Bangkok, Thailand
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The best waterpark hotel ever”
Reviewed 31 March 2014

We have long desired to stay at this hotel. The stay made all of us impressed. Even my choosy teenager asked to go back there again. The design of the hotel is impeccable with attention to details: bedroom, bathroom, so comfortable and so worth the money. The staffs at the waterpark are so nice. They are helpful. The waterpark is clean and fun for children and adult alike. We will definitely go back.

Room Tip: Club Mirage is spacious for 2 adults 2 childs.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MyMildMint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 1 April 2014
Dear UdompornMaew ,

Great review, thanks for that!

You covered it all.

We look forward to welcoming you back on your next visit.

Centara Grand Mirage Beach Resort Management
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3,870 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Bangkok, Krung Thep, Thailand
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 March 2014

We like to stay at the hotel as the kids have a lot of fun thus we enjoy the activities around the pool. We where lucky this time as check-in and out was easy compared to previous times. I did notice that the number of Russian tourists went up from 40-50 % to probably 80-90 %. Seats around the pool where busy even during weekday. Food at the hotel and pool is rather expensive and quality is average thus no surprise the restaurants are empty in the evening. We will go back but during low season only August/September.

Room Tip: If you come with Family make sure you get bathtub and shower room if available. otherwise just go fo...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D19650311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 1 April 2014
Dear D19650311

Thank you for providing us with feedback from your recent stay. It's always nice to hear from our guests . We're happy to hear you enjoyed our huge water park. On your next stay I’d recommend Acqua Italian Restaurant, it’s the best and worth your money!! We look forward to welcoming you back soon.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

Centara Grand mirage Pattaya is suitable for family , the facilitie & entertaining for children is good. Staff is kindness and have service mind.

Others thing for adjust is the cleanliness of counter bar like glass , refrigerator need to check before guest check in together with the maintenance of bathroom area that happened in my room in the last trip.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ladda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 1 April 2014
Dear Ladda T

Thank you for your review.

I would like to personally thank you for taking time out to write us your comments. There are many areas around the resort to relax and unwind , also plenty of things to do for kids young and old! .Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. I do value your support and look forward to welcoming you back to Centara Grand Mirage Beach Resort again soon.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok, Krung Thep, Thailand
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2014

We did not go out for another place in Pattaya as the swimming pool was fantastic with good service for our kids. Facility and hospitality were good as well. If they could improve taste of restaurant, which would be the perfect hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fuku197777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 31 March 2014
Dear Fuku197777

Thank you for your delightful review. I am happy to hear that you and your kids enjoyed your time in our water park. Regarding water park, there are 5 different sizes of pool in the park included water play areas and sliders surrounded by the huge tropical garden. It saddens us to read that we did not meet your expectations with some point regarding food taste. However your feedback is a source of inspiration for us which helps us further improves our services. Thank you once again for choosing Centara Grand Mirage Beach Resort to spend your holidays and we very much look forward to welcome you back again on your next visit to Pattaya!

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

Over 30min for check-in, 10min for check-out. Breakfast was very crowded.
There was many kind of pools, I hope more long water-slider.
The hotel design and room view was very good, but the management was not good.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Y_Water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 28 March 2014
Dear Y_Water

Thank you for taking the time to give us your feedback and value your comments in ensuring the necessary steps be taken to ensure every detail is attended to. It is our hope that you would give us the opportunity in making future visits as comfortable and pleasing. And yes! There are many pools around the resort to have fun, also plenty of things to do for kids young and old! We strive to provide a “Great Holiday” experience for all of our guests,

We look forward to welcoming you back to Centara Grand Mirage Beach Resort ,Pattaya

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 March 2014

We loved staying at the Centara Mirage. The Lazy river was wonderful for both myself, my husband and our your child. The bed was comfortable and we all slept so well. The reception was kind enough to give us a late check out and were very accommodating. Thanks so much Centara!

Room Tip: Our friends had the club room...it looked lovely! Such a nice bathtub!
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jroxanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 27 March 2014
Dear Jroxanne

Thank you for the wonderful review. I am so glad we were able to accommodate all of your needs while you were with us .Our unique and exciting Lost World themed hotel is a true destination in its own right and offers a great variety of facilities for all members of the family including several pools in the exciting water park, restaurants. Spa Cenvaree and yes! "Sweet Dream" bed.

We look forward to welcoming you back soon.

Centara Grand Mirage Beach Resort Management.
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Nonthaburi, Thailand
1 review
Reviewed 25 March 2014

Staffs was very nice. Pool and the beach is very good. Room is also good. we would like to thank you for a check in staff who upgrade a room for us.Overall I can tell anyone "Excellent Service & nice place".

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Pok V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 27 March 2014
Dear Pok V

Thank you for your review.

I am delighted to see that your experience at Centara Grand Mirage Beach Resort, Pattaya was an enjoyable one and we delivered on all levels of service, expansive water park, variety of restaurants and bars with happy hour promotion also the relaxing spa “Cenvaree”.

We would like to thank you for your support and look forward to welcoming you back again to Centara Grand Mirage Beach Resort, Pattaya in the near future.


CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Additional Information about Centara Grand Mirage Beach Resort Pattaya

Property: Centara Grand Mirage Beach Resort Pattaya
Address: 277 Moo 5 | Naklua, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Pattaya
#8 Spa Hotel in Pattaya
#8 On the Beach Hotel in Pattaya
#10 Romantic Hotel in Pattaya
#11 Luxury Hotel in Pattaya
#13 Business Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Centara Grand Mirage Beach Resort Pattaya 5*
Number of rooms: 555
Official Description (provided by the hotel):
The five-star Centara Grand Mirage Beach Resort Pattaya is an exciting Lost World themed resort set on Wong Amat Beach, is a destination in its own right. As a retreat for couples or as a fun place for families, guests will enjoy the resort’s 555 spacious ocean-facing rooms, suites and family residences (from 42 to 326 square metres), eight dining venues including COAST Beach Club & Bistro, an award-winning spa, and a gigantic water park. The resort has fun, action and relaxation for everyone. The Lost World, at the very heart of the resort, is a world to explore: a freeform swimming pool, a meandering lazy river, 12 water slides, an adult’s pool, Jacuzzis, cliff jumping platforms, and Monson Island, a children’s water playground featuring water guns, miniature geysers, and jumbo water buckets. Children can also enjoy two kids clubs, a club lounge dedicated to families, and a plethora of activities. The 230-metre beach is perfect for water sports, such as sailing and kayaking, and a PADI dive centre is also available. If this sounds too intense, Spa Cenvaree is a true refuge for the senses and has 24 treatment rooms and a yoga and meditation pavilion. Other facilities include a state-of-the-art fitness centre, two tennis courts and rock climbing facilities. A shuttle service connects to Central Festival Pattaya shopping and lifestyle centre on an hourly basis and Bangkok’s Suvarnabhumi International Airport is approximately 90 minutes away from the resort. ... more   less 
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Centara Grand Mirage Beach Hotel Pattaya

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