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Reviewed 23 April 2014

I live in Pattaya and only went to the hotel for a couple of days to unwind with my kids. I do a lot of travelling and this place ranks right up there with the best of the places I've stayed at. I really have no complaints. The hotel staff, room, meals and activities were all top notch. I'll definitely be returning. Great work all!!!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank mpeters_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear mpeters_99

Thank you for your precious time to post such a valuable review on Trip Advisor. It is delighted to hear that you enjoyed your stay and that you was truly impressed with the resort’s ground and the service. Our unique and exciting Lost World themed hotel is a true destination in its own right .We greatly appreciated your comments and hope to welcome you back to the resort in the near future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014 via mobile

PROBLEM FROM THE MOMENT WE ARRIVED AT THE FRONT DESK TO END OF OUR STAY.
Management tries to rip you off on every chance they get.
On third day of our stay,front desk calls saying HOTEL is fully booked they wanted to double our room rate if we wanted to stay longer,we decided to move to newly built hotel called Siam@siam in pattaya,this hotel was what a wonderful surprise from the moment we walked in we stayed 3more days than initial plan,siam hotel was the best and friendliest hotel we have stayed in.bottom line mirage resort is way over crowded and way overrated.

  • Stayed: April 2014
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1  Thank steve m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 2 May 2014

Dear Steve m,

I appreciate you bringing your experience to our attention. I am so sorry that the room rate you've got was not available for the day you'd like to extend your stay. For your information, our daily rate is base on daily occupancy also the rate from each sale channel are different. However, I’ll discuss your comments with the team, and going to working on how to handle such a case of this matter. We hope that we could have the pleasure of welcoming you again in the near future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 22 April 2014

The room is excellent and the water park is my son's best love thing in the hotel. My family was so joyful in the water park especially sliders. My minor comment is on breakfast. Its taste is not suitable for the five hotel should service. The foods are quite as normal as everyday we stayed over there. My room had a few problem on the air conditioner but solving problem by hotel staff were very fast and friendly.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank Wiboon24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 23 April 2014

Dear Wiboon24,

Thank you for your review of Centara Grand Mirage Beach Resort, Pattaya. I'm sorry to hear that you did not enjoy our breakfast. We do try and offer a good quality and wide variety for our guests to choose from which we are sure that we are one of the most variety breakfast buffet in Pattaya. I welcome any suggestions that you might have that would improve our breakfast quality. We look forward to the opportunity of welcoming you back to the Centara Grand Mirage Beach Resort Pattaya in the future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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Reviewed 22 April 2014

I really love the facilities. The pools and sliders are amazing. The staffs gave a warm welcome and services. The stream room and fitness are my favorite. My kids love the game room. We will certainly come back here next year.

  • Stayed: April 2014
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Thank geeraporn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 23 April 2014

Dear ZulfiiaDaeva

Dear Geeraporn

Thank you for the wonderful review. I am so glad we were able to accommodate all of your needs while you were with us .Our unique and exciting Lost World themed hotel is a true destination in its own right and offers several specialty restaurants, Sport & Leisure activities, large and versatile convention, SPA Cenvaree, and a great variety of facilities for all members of the family including several swimming pools and water play areas in the exciting water park.

We look forward to welcoming you back soon.

Centara Grand Mirage Beach Resort Management.

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Reviewed 22 April 2014

very good for service and swiming pool. fun for child big swimming pool. room clean and comfortable have too much activity for fun. เหมาะสำหรับครอบครัวที่มีเด็กเล็ก และโต มีกิจกรรมหลากหลายดี เด็กไม่เบื่อ

  • Stayed: April 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank sansanee1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 23 April 2014

Dear Sansanee,

Thank you for the review regarding your stay at Centara Grand Mirage Beach Resort, Pattaya.Our services are designed to create the ultimate experience for each and every guest who visits our resort.Thank you once again and we hope you will plan a return visit to Centara Grand Mirage Beach Resort, Pattaya in not too distant future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

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