We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,795)
Filter reviews
4,795 results
Traveller rating
2,922
1,234
391
133
115
Traveller type
Time of year
LanguageAll languages
More languages
2,922
1,234
391
133
115
Show reviews that mention
All reviews carpe diem team oasis restaurant baht bonanza lost world entertainment team family residence water park is kids club ocean facing sliders private beach family with kids great resort club room family room main pool infinity pool
Filter
Updating list...
2,339 - 2,344 of 4,795 reviews
Reviewed 24 April 2014

We stayed over the Easter break at this hotel 2 adults and 2 young children. From the check in moment (had a Club room treatment so refresments were brought over while the paperwork was ready - did nothing but wait for 10 min while seated with a view) to the final check out the service was perfect. Special thanks to the Front office manager-her name started with an S, who helped us arrange last minute transportation to the airport. The water park is great entairtainment for all ages, there are food options for every palate, and the family residence is amazing value for money. Will certainly come back.

Room Tip: The family residence is huge, bedroom, large living area and a small bedroom with bunk beds for kids
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank guilin1873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear guilin1873

Thank you for the review. Your experience with an exceptional service overall is a great example that we can share with the others and I appreciate you taking the time to share with us. Suranchana, Front Office Manager is a true asset to our hotel and I will make sure to recognize her excellent service! I would like to thank you again for your compliments and we hope you will consider Centara Grand Mirage Beach Resort again on your next occasion to Pattaya.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

I went to the Grand Mirage first time. My friends and children love it. I can say it is a great place for family and also friends. Staffs were very helpful and polite. The room was clean and the breakfast were brilliant. It will be my first choice to visit in the next visit Thailand.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wow20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear WOW20142014

I would like to thank you for your review about Centara Grand Mirage Beach Resort on tripadvisor.I appreciate your kind comments and we will be very happy to host you with the same passion in Centara Grand Mirage Beach Resort when you come back to Pattaya.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Out door area fantastic , 5 star,indoor 3 star good for families with kids , 90-per cent Russian in hotel , Not worldly travelers quite rude ... will not be coming back ...hotel not made for couples .

Room Tip: book another hotel .... :))
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SunnyDann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear SunnyDann

We appreciate for taking the time to detail your experience and for bringing to our attention those aspects of our service that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We certainly regret the inconvenience that may have occurred in this instance. We look forward to the opportunity of welcoming you back to the Centara Grand Mirage Beach Resort Pattaya in the future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

The check-in took too long. I couldn't book into 2 nights, asked to come back in the morning to check-in again. Hoping we didn't have to change rooms. Utensils inside the rooms were dirty. Wifi difficult to log in and expires at 10am . Food is generally terrible at all Centara branches, but too tired so went to the themed Cowboy night, buffet used low quality produce and steak (which was their forte) was worst than Sizzler. Room service was not accurate in our order and ran out of burgers. It was a week day but late check-out was 12:30pm. Enjoyed the room though.

Room Tip: Get sea view and closer to the elevator if you don't mind the noise because the hotel is huge and the walk could cause heartache.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SirinaJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear SirinaJane

We appreciate for taking the time to detail your experience and for bringing to our attention those aspects of our service that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We certainly regret the inconvenience that may have occurred in this instance. We look forward to the opportunity of welcoming you back to the Centara Grand Mirage Beach Resort Pattaya in the future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

I live in Pattaya and only went to the hotel for a couple of days to unwind with my kids. I do a lot of travelling and this place ranks right up there with the best of the places I've stayed at. I really have no complaints. The hotel staff, room, meals and activities were all top notch. I'll definitely be returning. Great work all!!!

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mpeters_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 25 April 2014

Dear mpeters_99

Thank you for your precious time to post such a valuable review on Trip Advisor. It is delighted to hear that you enjoyed your stay and that you was truly impressed with the resort’s ground and the service. Our unique and exciting Lost World themed hotel is a true destination in its own right .We greatly appreciated your comments and hope to welcome you back to the resort in the near future.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews