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“Very nice hotel”

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Centara Grand Mirage Beach Resort Pattaya
Ranked #11 of 447 Hotels in Pattaya
Hong Kong, China
1 review
“Very nice hotel”
Reviewed 4 September 2014

Very nice and hope will stay again in that hotel Very nice and hope will stay again in that hotel Very nice and hope will stay again in that hotel Very nice and hope will stay again in that hotelVery nice and hope will stay again in that hotel Very nice and hope will stay again in that hotel Very nice and hope will stay again in that hotel

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank mayleungwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 5 September 2014
Dear mayleungwy,

Great review, thanks for that :)

We now know how happy you were!! The team are especially excited about your review and would love it if you come back and stay with us again.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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3,969 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (669)
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English first
Brisbane, Australia
Level 6 Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 September 2014

We stayed at the Centara Grand Mirage Beach Resort in Pattaya for our base to play golf.
An awesome place to stay except for the pushy Asians & Russians who co exist. I suppose Aussies are sociable creatures (like Paul Hogan when he travels to LA & people can't work him out) So I don't like Pattaya as a destination. I totally recommend "Outback Golf" as a company to guide you through the many brilliant golf courses to play. I'll give them 1000% for service & friendship WELL DONE ! The Thai people are great too, unfortunately I had my pocket picked & the next day it was returned to the resort less the cash but everything else ok. this was the first time in 14yrs travelling Asia.

Room Tip: ALL the rooms (over 500) face the ocean ...AWESOME
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  • Stayed October 2013, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 12 September 2014
Dear Steve D ,

Thank you very much for leaving a comment . Sincerely glad that you liked stay with us. Hope to see you next holiday as either of our regular guests.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok, Bangkok, Thailand
1 review
Reviewed 2 September 2014

Great pools for kids . My daughter really enjoy water slides and my son loves a warm kid pool. Breakfast was just okay , not many choices .
Anyway We had a great time here and surely will come back to visit again.

Room Tip: Rooms here are all sea view.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nataporn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 5 September 2014
Dear Nataporn K,

Thank you for your review.

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. There are plenty of things in our resort to do for kids young and old!

Appreciate your kind words and look forward to welcoming you back next visit.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2014

First thing when I checked in the room, I have found a old wet tower probably from the previous customer in the bathroom. The crews of the hotel are not helpful or friendly. Some of the room facilities are spoiled, I find it's "amazing" that a 5 star hotel is providing this kind of standard to customer. I don't think they deserve this rating. The most I will rate is 3 star hotel.

  • Stayed September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fish89sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 2 September 2014
Dear Fish89sg

I was very disappointed that your recent stay did not live up to your expectations. Your comments of room cleanliness has been heard and we will definitely work on housekeeping service. This is not typical of our hotel but we are glad you let us know. Regarding our staff performance, we usually receive outstanding comments on the friendliness of our staff. As you may know, managing staff is a constant battle to assure that all guests are treated with the highest level of hospitality. We’ll keep up our improvement and thanks again for your comments. Rest assured that I have shared your feedback with the team, and once again my apologies for the disappointing experience.

We look forward to welcoming you back soon and I am confident you will have a comfortable stay.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Bangkok, Krung Thep, Thailand
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2014

We stayed there last weekend for a short visit to attend a wedding. Must say that we were impressed by this hotel. The size of the hotel is huge but the way it is managed is commendable, the staff was friendly and efficient, the rooms were spacious and facing to the ocean and the resort has a lot of activities, perfect place for a couple or a family holiday. Will definitely return with the family. A special word of thanks to the GM, Mr. Andre.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Deepak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 5 September 2014
Dear Deepak B ,

Thank you for sharing your experience with others on TripAdvisor. Our staff is one of the best on this planet. Each member of our staff works hard to ensure that every guest experiences the best stay possible. I'm glad you enjoyed your time with us. We hope you will come back and visit with us again in the future. We are so happy to hear that you liked our property and can’t wait to see you again.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Khon Kaen, Thailand
1 review
Reviewed 1 September 2014

We found the Centara Grand Mirage an excellent hotel for our weekend. Check in was really smooth. Also, it is a very big hotel so u won't feel it is full. Our children had a great time at the water slides and many pools. The upside is very friendly and willing staff.

Seriously - we loved it!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DKSrisawasdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 2 September 2014
Dear DKSrisawasdi,

I was glad to read your comments and we as a team are very much appreciative of your comments regarding your stay at the Centara Grand Mirage Beach Resort, Pattaya. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we are looking forward to have you here with us.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Hong Kong, China
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 August 2014

Pattaya has never been one of our top holiday destinations until we stayed at this resort several years ago. Until then we came here almost every year! The pools and water slides keep the kids busy during the day while mom and dad would definitely enjoy the spa and massage. There's a good Italian restaurant you don't want to miss. Do check out the baht bonanza program for great discount on F&B and spa services.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank rling_hk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eamroom, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, 2 September 2014
Dear rling_hk

Thanks for your review.

You are right, eating and using the spa in our resort is great value if you use our Baht Bonanza program. Amazing but true, we will give you free money to spend at our resort. Enjoy up to double the spending power of your money during your stay with us. Deposit a chosen amount of money with the resort on arrival, and we will give a further amount to spend absolutely Free - up to 75% more in value. Goto our Baht Bonanza website for more details.

Appreciate your kind words and look forward to welcoming you back next visit.

CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT
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Additional Information about Centara Grand Mirage Beach Resort Pattaya

Property: Centara Grand Mirage Beach Resort Pattaya
Address: 277 Moo 5 | Naklua, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Pattaya
#7 On the Beach Hotel in Pattaya
#7 Spa Hotel in Pattaya
#9 Romantic Hotel in Pattaya
#10 Luxury Hotel in Pattaya
#12 Business Hotel in Pattaya
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Centara Grand Mirage Beach Resort Pattaya 5*
Number of rooms: 555
Official Description (provided by the hotel):
The five-star Centara Grand Mirage Beach Resort Pattaya is an exciting Lost World themed resort set on Wong Amat Beach, is a destination in its own right. As a retreat for couples or as a fun place for families, guests will enjoy the resort’s 555 spacious ocean-facing rooms, suites and family residences (from 42 to 326 square metres), eight dining venues including COAST Beach Club & Bistro, an award-winning spa, and a gigantic water park. The resort has fun, action and relaxation for everyone. The Lost World, at the very heart of the resort, is a world to explore: a freeform swimming pool, a meandering lazy river, 12 water slides, an adult’s pool, Jacuzzis, cliff jumping platforms, and Monson Island, a children’s water playground featuring water guns, miniature geysers, and jumbo water buckets. Children can also enjoy two kids clubs, a club lounge dedicated to families, and a plethora of activities. The 230-metre beach is perfect for water sports, such as sailing and kayaking, and a PADI dive centre is also available. If this sounds too intense, Spa Cenvaree is a true refuge for the senses and has 24 treatment rooms and a yoga and meditation pavilion. Other facilities include a state-of-the-art fitness centre, two tennis courts and rock climbing facilities. A shuttle service connects to Central Festival Pattaya shopping and lifestyle centre on an hourly basis and Bangkok’s Suvarnabhumi International Airport is approximately 90 minutes away from the resort. ... more   less 
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Also Known As:
Centara Grand Mirage Beach Hotel Pattaya

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