Hotel is going downhill; please check recent reviews before committing to stay here.
This was my favourite hotel in Pattaya. Sad to see signs that it is going downhill. I think that next time I will look for alternatives.
This is my third stay in this hotel. Arrived at 2 PM and found that the room is not ready and was asked to wait until 4 PM, this was not possible since I arrived over a red-eye flights and could not hand around for 2 hours in the reception. I opted to upgrade to more expensive room since it was immediately available.
Number of staff at the reception is less, so you get less attention.
Location is still good, and rooms are still clean and quite.
As of last month, you need to pay for additional towels. I arrived in the afternoon, showered and rested. On my way out, I asked for a couple of more towels. I was told that the management decided last month to start charging for towels. The staff at the reception said that the cost per additional towel is 75 baht per day that you need the towel; the duty manager claimed it is only 50 baht per additional towel. Sounds like a scam to me, I have never heard of a hotel charging extra for a towel.
This hotel was successful and the management started another hotel close by called April Suites. It seems that the hotel is on a cost reduction program, hence the charges for additional towels, reduction in number of staff ...Etc.
Still a decent hotel, but not the bargain or level that it once was.
Internet connection in my room was bad, continuous interruptions, very weak signal, complete signal drop ...etc. If your connectivity is important to you, look for alternatives.
Very disappointing that the most expensive room they have, the suite no less, still have the old box TV and did not make it to a LCD or a Plasma. Suite has one TV only, sitting room has no TV. Suite cannot get more towels without paying extra. Very sad that my favourite hotel is not the favourite anymore.
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- Also Known As:
- August Hotel Pattaya