Someone's being overly generous in assigning this hotel as a four-star hotel.
The rooms were indeed well-decorated and comfortable, with all the amenities you'd need.
But that's where the good part ends. The reception staff sits near the elevators and doors. Yet, they don't greet you as you enter or leave. When dealing with them, they didn't seem to have much professional courtesy.
The wireless internet didn't work more often than it worked. And being in a quiet part of town, you can't walk to a nearby internet cafe.
And here's the worst part. The hotel is situated on a bunch of quiet, curvy and unmarked backstreets. This made it difficult figuring out how to walk to the beach. The hotel should have handed out a flyer instructing where to walk.
And once you figured out the geography, you'd notice it still took 20 minutes to walk to Second Road. There are few (if any) baht buses plying the route, leaving motor-taxies your only option if you need a ride.
- Official Description (provided by the hotel):
- Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel. ... more less
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