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Nova Gold Hotel
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Reviews (318)
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All reviewsminute walkbeach roadfree upgraderoom servicedvd playerfamily martwater pressurehot showerbasic roombed was very comfortablefree shuttle servicerooms are greatsmall gymsuperior roomthe hotel offersswimming poolper night
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202 - 207 of 318 reviews
Reviewed 18 November 2011

This is a first rate option if you are in the 3*+ bracket. Good rooms but even better staff especially Nui and the reception team. Spotlessly clean and Rolls Royce service. Two minor issues the pool is good but no opportunity for sunbathing as in shade. Location might put some off, but you are 2or3 min walk to second road bhat buses + hotel does a free golf buggy taxi service as far as second road and Big C. Top hotel!

  • Stayed: November 2011
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1  Thank WilliamJohn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

I booked into this hotel for 2 nights during my visit to pattaya. I had originally booked the basic room of this hotel based on its location close to the 2nd road as displayed on booking.com.. well this turned out to be incorrect information as i tried in vain to follow the map to the hotel. i decided to call the hotel to get some help from them in locating the hotel and they tell me the hotel is more than a kilometer from the location shown on booking.com... not a good start at all
When i arrived at the hotel, i immediately made a complaint about this to the receptionist who asked me what i wanted to do now, so i asked to see the room first now that i have been misled. i saw the room and it was ok but when i went down to confirm, they offered to upgrade me to a bigger room in the corner which i appreciated.
The room is exactly as shown in the picture on trip advisor, spacious room and bathroom, good fittings, A COMPUTER for browsing the internet.
couple of problems that i had with the place were, there was something wrong with the keycard initially and it took some fixing before i could get into the room once i had returned to the room. also the slope to the parking lot was very steep and it was very difficult to maneuver my sports car to avoid damaging it. alternatively i used to park on the slope infront of the hotel which helped alot.
Location: well i had a car so it really wasnt a problem for me. but if i didnt have a car, i would never ever stay here.

  • Stayed: August 2011, travelled solo
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2  Thank ineedsoftbeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2011

This has now been my 4th visit to this hotel since July 2010 and this stay was equally as good as the previous 3.

Check-in was again just a 2 minute operation and all the girls on reception were as helpful as ever. I requested and received a room on a high floor and away from the elevator.

I find that the rooms here are plenty big enough and for me have a very, very comfortable bed and I always sleep very well here. The bathroom is also big enough and has good water pressure.

True the hotel is situated a little away from the “Action” but that suits me perfectly well and honestly will a 5 minute walk to catch a taxi on the 2nd road kill any one! I have also noticed that it is now possible to get a taxi from down town to the hotel for Baht 100 where 15 months ago it was always Baht 200 to 300.

Room service from Jamison’s worked very well as usual.

So once again this was a very good experience for me and I highly recommended this hotel.

  • Stayed: October 2011, travelled on business
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1  Thank EffytheRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2011

The hotel and accommodations were excellent. I however would like to comment about the staff. I don't think I have ever met such a qualified, friendly group of people any where. They all went well out of there way to ensure guests were comfortable and taken care of. One employee in particular ( Mrs. Patcharee Nirat) was always friendly and helpful too myself and other guests who needed assistance. As a business owner I assure you it's your employees who make or break a business. I hope Nova Gold appreciates the talent they have here in Pattaya.

V/R
Pete Soulis

  • Stayed: September 2011, travelled on business
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3  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2011

As many have said the location is somewhat out of the way, but as long as it is not raining heavily one can walk to Pattaya Klang or Beach Road in around 10 minutes or to Number 2 Road in less than 5 minutes. Motor cycle taxis are readily available for the brave. There is a buggy service but I have found this a bit hit and miss on my two most recent visits

The rooms are clean, modern and of adequate size. The premium rooms are bigger, as one would expect, and as good as what one would get for three times the price at Dusit/Amari/Marriott etc etc. The bathrooms are especially good with a full bath and a large and efficient walk in shower

The personal computer in the room is useful - ok sometimes on the slow side, but generally I have found it to work satisfactorily. I have stayed in scores of hotels in Thailand at all price levels and this is the only one I have found which provides this service

The staff are fine if you treat them with respect and politely. You will then get the famous 'Thai smile' and friendly service

Breakfast, if included in your rate, entails a less than 100 metre walk to Jameson's, a smoky Irish style bar in another nearby 'Nova' building. For me better take room only and for brunch - nobody rises early in Pattaya ! - go to Greg's Kitchen just round the corner on Number 2 Road where you will get top quality food cooked fresh to order

All in all an excellent hotel and superb value, so long as you are happy to do a little walking

  • Stayed: August 2011, travelled solo
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5  Thank KhunBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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