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“clean and nice” 4 of 5 bubbles
Review of Nova Gold Hotel

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Nova Gold Hotel
Ranked #51 of 441 Hotels in Pattaya
Certificate of Excellence
Skien, Norway
Level Contributor
144 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“clean and nice”
4 of 5 bubbles Reviewed 30 March 2013

The hotel was hard to find and far from the main attractions in Pattaya. The hotel was small but cute with modern design. I love the bedroom. Bed was comfortable and big. They used good quality beddings. Very clean hotel. It was very cheap and yet we got more than what we paid. The bell boy was very hardworking, helpful and friendly. We booked and prepaid for an executive room but got a superior room instead. We weren't told about the kind of room given to us. We wouldn't have any idea we were given a cheaper room if I had not seen the rooms on the internet. Of course I complained and was told that there was no available executive at that time. We were offered breakfast instead. Did we have any choice? The following day, I insisted again to get an executive room since we were not really interested in their breakfast....we like to wake up late. The following day we were given a triple room. Still small space but with bathtub.
This was the only thing I didn't like about it. A advice to them at the reception: If somebody already prepaid for a certain room, do not give that room to somebody else. They should be more professional in this aspect. Anyway, I like the hotel simply because it was nice and clean.

Room Tip: specify what kind of room have you booked before getting the room key.
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  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank joclaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 March 2013

Good hotel in a friendly area. We got an upgrate on 3 days stay. Very nice room. Very friendly Staff, Value for Money.

The Nova Gold is located a bit out of the way, but it is in a residential area, making it quiet and you get a feel for Pattaya away from the tourists. The welcome on arrival was polite yet warm, and they made my companion feel very welcome too

The bedrooms are clean and functional. The balcony is a bonus. a well-equipped bathrom, minibar fridge in which you could cool your own items, 40" TV, DVD player and mini-computer with free WiFi access throughout the stay. In short, it was excellent.

There is no restaurant, but food and drinks are available from the nearby another Amari Nova Property "Amari Nova Suites". Staff will serve you in your room or by the pool. The hotel is also surrounded by cheap Thai eateries, so keeping fed is no problem. There are also a Seven Eleven and a FamilyMart within 1 minute of the front door, which is convenient.

And all this for 1500 bahts per night, inclusive, through Agoda.

Overall, I like the hotel. I have stayed there twice and will undoubtedly stay there again.

Room Tip: 1. high floor, non-smoking 2. for Honeymoon couples, they will prepare special room for you on requ...
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  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RAVI_DELHI11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samart B, Manager at Nova Gold Hotel, responded to this review, 24 March 2013
Dear Guest

Thank you for choosing HOTEL for your recent stay in CITY. I was delighted to hear you had an enjoyable time at our hotel.

It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at HOTEL.

Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.

Best regards,
Samart Burapar Mr.
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 March 2013

Nova gold has really good customer service, they are friendly and take care of all your needs. Security is really good at night and when guest leave. The gym could be bigger but it makes due. The free shuttle helps out a lot as well. Overall it was an excellent stay at Nova Gold

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Franky Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samart B, Manager at Nova Gold Hotel, responded to this review, 6 March 2013
Dear Guest

Thank you very much for taking time to give us a positive review , we are very happy to know many of our service make you comfortable and enjoy to stay with us.


Thanks again! We look forward to serving you for many years to come.

Best regards,
Samart Burapar (Mr.)
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fukuoka-shi, Fukuoka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 March 2013

I have no complaints, the staff was great and friendly... will be back in May 2013...The only thing that poeple might have an issue with is the elevator.. it can get backed up.. but not a biggie...the prices are great and the rooms are 4-5 star levels.

  • Stayed February 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samart B, Manager at Nova Gold Hotel, responded to this review, 7 March 2013
Dear Guest

Thank you very much for taking your time to give us a review. Your comment will help & motivated our staff to continue working hard & provide best service to customer.

We looking looking forward to welcome you again on May 2013.

Sincerely,
Samart Burapar (Mr.)
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bombay
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 22 February 2013

Nova Gold Pattaya is great value for money. We will stay here again when in Pattaya. Its rooms are between a 4 and 5 star with prices of a 3 star. This hotel has been reviewed pretty comprehensively by other reviewers so I will just give a few additional pointers:

1) Hotel has free drop off service 24 hours a day to the main street (about 5 to 7 minutes away) from where local transport is easily available. They pick you from the same spot if you call them, We called the hotel at 1 o'clock in the night for a pick up and the bugee was there in 10 minutes. Impressive!!

2) Swimming Pool is just a plunge pool and a majority of the pool gets no sun. So those looking for a great pool scene may avoid.

3) We loved the bathrooms.

4) Unlike other hotels, this hotel offers very competitive site seeing prices. Might not be the lowest in town but very competitive and very convenient.

5) Thai massage at the hotel is good. But there is a massage parlour right opposite the hotel which charges half the price.

6) I fell sick on my way to Pattaya. The hotel promptly organised a visit to the hospital.

7) Their menu does not have too many veg dishes (But then which hotel in Pattaya does??) But the Thai Curry and Rice was great.

8) Very quiet yet very Central.

Go for it. Cheers!!

Caution : Please note that the five star rating is based on the value that the hotel offers on the whole!! There are far more luxurious hotels in Pattaya if you are ready to pay that kind of price.

Room Tip: We booked the Executive Room. They upgraded us to the Corner Executive Room. More spacious and big...
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TheDiscoverer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samart B, Manager at Nova Gold Hotel, responded to this review, 25 February 2013
Dear Guest

Thank you very much for taking time to give us a positive review about the hotel , we are very happy & glad you were enjoy during stay with us.

We hope that we will soon have the possibility to welcome you again at our Hotel Nova Gold.

Sincerely yours
Samart Burapar Mr.
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, Florida
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 February 2013

This is a nice, clean, modern and friendly hotel.

The rooms are contemporarily styled, spacious and generally spotless. The maids are efficient and helpful and the staff, in general, are friendly and eager to please.
The gym is small but nice enough and the same goes for the pool; although it doesn't get much sun in the afternoon (which can be a relief).

The location is very quiet by Pattaya's standards and is a welcome relief from the sleaziness and buzzing nightlife of the city centre - which is only a five minute taxi ride away.

All in all a very pleasant place to stay for a few days. Highly Recommended!

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank msea66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samart B, Manager at Nova Gold Hotel, responded to this review, 14 February 2013
Dear Customer

It was very enjoyable to know you were happy to stay with us. This will help to motivate my team to continue working and do our best.

Thank you for taking time to review , we looking forward to serve you again in the future.

Sincerely yours,
Samart Burapar Mr.
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new delhi
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

Booked two rooms for 6 nights for 21758 thb through oamhotels.com, so that will be around 1800 thb/night for 1 room. Got free room upgrade to executive room, late checkout till 4pm & some discount on laundry & spa. Rooms are nice, quite spacious with one double bed & one single bed, 32" lcd, DVD player,in room computer with free unlimited wi-fi, mini bar, safety deposit box, in room slippers, bathrobes , toiletries etc. Bathrooms have separate shower room & a bathtub also. Each room has balcony also. Massage provided at the hotel is nice but a bit overpriced i.e 550 baht while the normal rate is around 350 baht. Swimming pool at the hotel is nice, not very big & is partially covered but still nice place to relax for some time & it also has a attached jacuzzi. Staff at the hotel is nice, ready to help & solve any issues ASAP. I have read in some earlier reviews that location is bad but i don't agree with it. If you want to stay on the beachfront then its a different case else location is OK. Family mart, 7-Eleven at your doorstep, also there's jameson's irish pub just outside the hotel where you can eat, drink, play pool etc. Also there's free shuttle service provided by the hotel to the second road & from there you can catch baht buses for any place you wanna go or just go across soi 6 & you are on the beach road. There's no joiner fees at the hotel but they do take their proper ids & whenever she's leaving they do call at your room to ensure everything is alright. So security at the hotel is good too. One thing i didn't liked is that the minibar is seriously "Overpriced". A bottle of water which you can get for 7 baht at family mart is 70 baht in the minibar. I paid around 2000 baht minibar bill & in which more than 1500 baht was for water only. Overall great hotel & would definitely recommend this to everyone.

  • Stayed December 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ammy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, 26 March 2014
Dear Ammy k,

Thank you very much for taking your time to give us a review. Your comment will help & motivated our staff to continue working hard & provide best service to customer.
We looking looking forward to welcome you again.

Best regards,
Puangpaka.Changthong
Manager, Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nova Gold Hotel

Property: Nova Gold Hotel
Address: 80/166 Moo 9 Nongprue | Banglamung, Chonburi, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 441 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Nova Gold Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel. ... more   less 
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