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“Great hotel with own beach”

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Pullman Pattaya Hotel G
Ranked #18 of 458 Hotels in Pattaya
Certificate of Excellence
Reviewed 12 April 2013

Having spent the last 9 months in Pattaya this was a pleasant surprise to find a hotel with its own swimable private beach. The service was excelent with the staff being extremely helpful and friendly from the time I arrived until they put me in my taxi to leave. The rooms are a little dated but very comfortable. The food is also highly recomended having had a function with a set menu and also several meals in the restaurant I could not fault anything. it is up there with the best. If I had 1 criticism it would be the directions to the hotel as they are not as clear as they could be.
Overall I really enjoyed my stay in this hotel and would highly reccomend this to anyone.

  • Stayed: April 2013, travelled on business
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Thank Pattayadave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this reviewResponded 17 April 2013

Dear Valued Guest,

We would like to thank you for sharing your wonderful memories with us at TripAdvisor.

We are extremely grateful that you appreciated our private beach as well as the food during the function meets your expectations.

Your encouraging words is a great motivation and give us even more enthusiasm on maintaining our efforts to offer a high quality of services.

We are looking forward to welcome you back.

Sincerely yours,

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639 - 645 of 1,706 reviews

Reviewed 12 April 2013

Great beach access, but it's a little out of the way. There are several local restaurants nearby that is within walking distance. A perfect getaway. Breakfast is served by the pool. Rooms facing the ocean are the best, because of the view.

  • Stayed: May 2012, travelled with family
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Thank Alamorim126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

This is my first time visiting Pullman Pattaya. My family was really enjoying our stay at this hotel. The room facilities are clean and well-equipped. Hotel staffs are nice and helpful. I really enjoyed breakfast beside the pool view. Beach in front of the hotel is also nice!

  • Stayed: April 2013, travelled with family
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Thank KlomT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this reviewResponded 14 April 2013

Dear Valued Guest,

Thank you for sharing with us your experience during your recent stay!

We are glad to know that you had a memorable experience as this is what we strive to achieve to all our guests. The team felt really proud while reading that you have had "the nice stay".

We are looking forward to welcome you back.

Sincerely yours,

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Reviewed 9 April 2013

This is the first time visiting Pullman Pattaya and I was impress. A warm welcome from all staffs. They are nice and friendly. Hotel room is comfy; big sofa, big bathroom and balcony area is cool and relaxing. One shouldn't miss is "Spa service". This is a highlight of the hotel. Location is not so far from the central area of Pattaya but private and convenient.
Recommend Hotel!!! Would love to visit again!!!

  • Stayed: April 2013, travelled with friends
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Thank SupattraK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, as at Pullman Pattaya Hotel G, responded to this reviewResponded 13 April 2013

Dear Valued Guest,

We are very glad to hear that you have enjoyed your stay with us.

A feedback such as yours encourages us to keep on providing high standards of services. We put a lot into offering our undivided attention to all of our guests.
Indeed, our Aisawan Spa is the talk of the town which you haven’t missed during your stay!

Thank you very much for recommending Pullman Pattaya Hotel G to all travelers!

We look forward to welcoming you back.

Sincerely,

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Reviewed 8 April 2013

I stayed at this hotel for the second time as an accor le club advantage plus member. The last time is not so bad that I decided to stay here again for 3 nights. This stay disappointed me so much most of them probably due to the attitude of the management.
1. I have booked an executive club room and I had to repeatedly asked for upgrade as a platinum member even though I have emailed them earlier.
2. The best thing is the club lounge and pool which is very relaxing and the staff is friendly.
3. I have asked for an ice basket as the refrigerator cannot make any beverage cool enough (I think it can spoil milk very easily). The fist two night is free of charged but the third night they tried to charge 50 baht from me giving the reason that it is the management policy which changed recently. The front desk directed me to the restaurant manager who talked to me rudely. I gave him the reason why the hotel should not charged me for the ice and he said it is nothing to do with him if the fridge is not cool enough I should order drink from room service and if the fridge is smelled I should ask the mate the clean (but it is a chemical smell resulting from somebody burnt the lamp cover inside). I am very furious as I think that in a 5-star hotel, all staff should try to satisfy the need of customer not to just push the responsibility away. I complaint at the front desk and they directed me to the duty manager who decided to bring the ice basket for me and told me that he will informed the manager about this incident.
4. I have asked for the welcome gift according to my member tier but they said there is no such a thing (last time I stayed here I have to ask from them and they gave me a bag). This little somethings make the hotel different. I have stayed at Sofitel Krabi and the attitude of management and staff make my stay memorable.
5. I think the management is trying to cut the operation cost but it should not compromise the service standard of Pullman brand. They even changed from a branded toiletries to a normal one on my second and third night. The attitude is very important from the top management.

Room Tip: The executive rooms have the best sea-view (than the suite room actually) plus club access.
  • Stayed: April 2013, travelled with family
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1  Thank Pranut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this reviewResponded 11 April 2013

Dear Valued Guest,

Thank you very much for your feedback.

We would like to apologize for this unfortunate incident during your recent stay. The full details of your feedback has been reinforced to all departments concerned and we will give necessary follow up to avoid this issues happening in the future.

Thank you for your positive comments regarding the hotel facilities such as Club lounge, pool & the friendliness of our staff.

Please accept our apologies and thank you for your loyalty. We hope that you will consider staying at our hotel again so that we may show you the gracious hospitality and excellent service for which we are known around the world.

Sincerely yours,

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Reviewed 7 April 2013

I love Pullman! Excellent service. Great welcome from all staffs. I love the smell in and around the hotel (I think aroma smell) and high quality of foods and beverages. I love PUllman! Absolutely great experience.

  • Stayed: March 2013
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Thank mitchver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2013

We arrived timely and the room was already available. When we were already in the room there was this hotel staff to see if all the amenities were complete and then a tray of fruits came over. Hotel staffs were very courteous! good location! recommended!!

  • Stayed: March 2013, travelled as a couple
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Thank Pornt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this reviewResponded 8 April 2013

Dear Valued Guest,

We thank you for such positive feedback! The whole team were very proud while reading it.

Indeed, we have a passion for all of our guests and we genuinely pamper them and also for pointing out the high standard of service with so much praise!

We are looking forward to welcoming you back.

Sincerely,

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Additional Information about Pullman Pattaya Hotel G

Address: 445 / 3 Pattaya-Naklua Rd., Soi 16 | Wongamart Beach, Pattaya 20150, Thailand (Formerly Pullman Pattaya Aisawan)
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Pattaya
#12 Spa Hotel in Pattaya
#12 Family Hotel in Pattaya
#16 Luxury Hotel in Pattaya
#22 Romantic Hotel in Pattaya
Price Range: £64 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Pattaya Hotel G 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
Indulge in the uniqueness of Pullman Pattaya Hotel G, a culmination of fashion combining traditional Thai & contemporary design aimed to suit your every passion. Check in and Chill out in the comfort of our well-appointed guest rooms. Experience the only beach club in Pattaya, with seaside-style dining on a private beach and two big swimming pools equipped with the state of the art mood lights & chill out music. Relax & enjoy the most stunning sunset view in Pattaya. ... more   less 
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Also Known As:
Pullman Pattaya Aisawan Hotel Pattaya

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