Booked 2 nights & extended for 2 more nights due to cancellation of Bangkok trip to avoid protest. Still staying in Pullman right now. This is our wedding anniversary trip & first time with our 6-mth little one, so have chosen Pullman that thought to be a baby-friendly resort in the quieter part in North Pattaya.
Have mixed feelings on this Pullman, ok but seem not up to Pullman resort standard so may not be returning.
Only average and not as I expected. There is only foldable baby bed but no wooden one, which is not quite suitable for little baby to sleep in. The baby bath tub is of poor quality and the inside surface is not smooth. No provision of baby shower gel. No baby bottle sterilizer. Most 5-star and some 4-stars hotel providing all the above.
The floor of room, hotel lobby and on the way to pool are quite slippery even when it's dry. Wonder why they chose such slippery tiles?
Got a seaview room and the view is just magnificent. Layout is ok and quite specious, especially the toilet. Lighting system is good. Armchair very comfortable. Very nice little balcony.
The room lock is not working well that need to open forcefully. The shower design is awkward (with no certain) that the water will certainly split out to the toilet floor. The phone is on speaker mode by default that means everyone in the room can heard the conversation. Weight scale is not working.
Beach & Pool
A quiet & clean small beach with sufficient sun beds. The cabana for rent is a bit dated and look not very clean.
The 2 pools are quite small but not packed as of my visit. Towel provide on request & only 1 per person - sometimes the staff are not around then you have to wait for their old and shabby towel (15 mins in mu case) - which is not like 5-star service.
Beach Club, being the only restaurant in the resort, is just so-so. Breakfast is below average, like something you would have in a 3-start hotel. Few variety and in poor quality. Leftover are found under tables.
Beach Bar share the same menu & kitchen with Beach Club, but offer a great half-price happy hour. The setting is nice with lot of comfortable sea-facing seats. Get a seat for the magnificent sunset!
Yes there is quite a lots of Russian and Mainland Chinese on packaged tour. It's a bit annoying during the breakfast time when the groups talk loudly.
I think this is the weakest aspect.
Can't live out the slogan of human touch service. Didn't offer Le Club member benefits until I mentioned and request, even though I booked using my member account. No interaction (such as providing map, recommendation of tourists spot & restaurant) in contribution on a memorials holiday. Lack of initiative. Not all staff wear smile. Have to ask for the cash coupon that comes with my accommodation package. Even I told them in advance that I have extended my stay, still my room card been disable on the original check out day. Providing shuttle service is good but the night time return trip always full.
Good setting & helpful staff. Enjoy my treatments very much. However the price of package was changed (since this year as told by the staff) but haven't been mentioned on the spa menu in room and in their booking counter (wonder where they publish the new price??), so I need to pay a bit more than what I see in the spa menu. The staff said it's either me or she need to pay the difference, so I paid. Even though I think Pullman should honor the price listed out.
- Official Description (provided by the hotel):
- Indulge in the uniqueness of Pullman Pattaya Hotel G, a culmination of fashion combining traditional Thai & contemporary design aimed to suit your every passion. Check in and Chill out in the comfort of our well-appointed guest rooms. Experience the only beach club in Pattaya, with seaside-style dining on a private beach and two big swimming pools equipped with the state of the art mood lights & chill out music. Relax & enjoy the most stunning sunset view in Pattaya. ... more less
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- Also Known As:
- Pullman Pattaya Aisawan Hotel Pattaya