I stayed in BE for 3 nights in sep 2011, & it was wonderful experience. It is situated 5 min walk from beach , malls etc too at walking distance, even indian restaurants are near by.
Rooms are neat, well maintained & free wifi to boot. Breakfast is buffet and is rich with both indian and European dishes.
NIce swimming pool is addon.\
I did not interacted with staff much but they can improve on their customer service, Over all good experience.