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“One of the best in Pattaya!”
Review of Hilton Pattaya

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Hilton Pattaya
Ranked #16 of 456 Hotels in Pattaya
Certificate of Excellence
Reviewed 15 October 2012

Stayed in a King Hilton Executive room with a great view of the Pattaya landscape and beach. Didn't use the bathtub since there is a beautiful infinity pool downstairs with a stunning view of the sea also. Rooms, lobby, restaurants... everything were nicely done, comfortable, clean and with excellent interior decoration! I love how they used Japanese landscaping as a theme of their hotel design.

Location is also very good. Beachfront and central plus connected to the best shopping mall in Pattaya!

One thing that really infuriated me was an arrogant young lady at the reception of Flare Restaurant (7:30pm on October 10, 2012). I had to attend a quick dinner meeting at Edge so my girlfriend went to Flare first. I followed and when I walked in Flare the front desk lady stopped me and asked whether I have a reservation. I told her my girlfriend is inside waiting for me. She insisted no one is inside yet. I proceeded to walk in but then she blocked my way and still insisted that the restaurant is empty (with an annoyed look on her face). I argued it was impossible because my girlfriend has started dining ahead of me! She finally gave way when I yelled at her! And right after a few steps was my girlfriend eating her appetizer, with 2 other lone diners inside! What an imbecile! Whether the restaurant was empty or not, she didn't have any right to block me from entering to take a look.

Other than this incident, I would definitely go back and stay in this hotel again. Management should only be watchful of undesirable staff like her.

  • Stayed: October 2012, travelled as a couple
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2  Thank PickyTraveller555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,291 - 1,297 of 2,403 reviews

Reviewed 14 October 2012

Hotel is in a great location and is central in pattaya. During the stay we found some staff to be unhelpful and rude although this certainly was not the case for the majority who were very polite. Wifi was 500thb per day. The quality of service was not typical of a five star hotel. Although the facilities are good and rooms clean and comfortable. Extras such as sauna steam room and hot hub came at a extra cost . We were very much under the impression that the were constantly trying to get extra money out of us and it some what tainted our view of this hotel.

Room Tip: Would not recommend as does not provide quality for money
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  • Stayed: October 2012, travelled with friends
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Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2012

the rooms and pool area and bars was amazing but the staff who could speak english wasnt friendly all the wanted out of u was more money they charge u 10 british pounds to hav the internet in ur room for one night the mini bar is triple priced to any 7/11 and even if u dont touch it they try telling u hav very poor service in this hotel wouldnt stay here again

  • Stayed: October 2012, travelled with friends
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Thank david j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

An amazing structure with great views from the lobby , the pool and the different bars. Service was outstanding. Rooms have wonderful views of the bay. We had access to the executive lounge as a gold member. The staff was so polite and attentive and the deck on the 33rd was a great place to have breakfast, coffee and a happy hour drink. In a city as busy, dirty and slizy as Pattaya you want to stay in the Hilton if you want to relax.

Stayed: October 2012, travelled as a couple
1  Thank Dbarashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2012

Situated on level 14 of the Hilton, you have the choice of dining in side or out on the terrace. The terrace has one of the best views of Pattaya. Every day has a themed 'eat as much as you like' lunch for THB 380. Monday = Post weekend BBQ. Tuesday Pizza & Pasta, Wednesday = Burgers & Sandwiches. Thursday = Extended Asia. Friday = Pattaya Seafood. The food is superb and is excellent quality. All staff through out the hotel are very friendly and attentive.

  • Stayed: September 2012, travelled with friends
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1  Thank Maggibuttercup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaraldFeurstein, General Manager at Hilton Pattaya, responded to this reviewResponded 17 October 2012

Dear Valued Guest,

Warm greetings and thank you having chosen Edge as the restaurant of choice and for having taking time to share your feedback in Trip Advisor relating to your recent experience at Hilton Pattaya, Thailand.

We are pleased to hear you enjoyed your experience and in particular that variety of food and Edge team were able to contribute to your enjoyment. We hope to see you again soon

Kind Regards,

Harald Feurstein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

I have many time going to Pattaya, but this is the first time I stay at Hilton. It's very very nice hotel. The room has nice view to the sea. Very beautiful Pattaya beach view from the room balcony, excellent interior. It has access to shopping mall.

  • Stayed: October 2012, travelled on business
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Thank Tedja_Harijanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaraldFeurstein, General Manager at Hilton Pattaya, responded to this reviewResponded 12 October 2012

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, guest room and hotel design made your stay a memorable and enjoyable experience for you and for your family. It is such a pleasure to receive such positive feedback.

Once again thank you and we look forward to welcoming you and your family back to Hilton Pattaya.
Kind regards,

Harald Feurstein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

I stayed in this hotel in June 2012 for 3 nights. Its an awesome property. Nice building, excellent interior, very very comfortable rooms with sea view. Its a great and memorable place to stay in Pattaya, Thailand. This was my first visit to Pattaya. It has direct access from the lobby to the big shopping mall with food court and cinema. Pool is on 16th Floor and my room was in 25th Floor has stunning panaromic view of the sea and city. Walking distance to Pattaya city and the FUN area ;-).

Inside hotel, the interior is soo fantastic, I so admire. But expensive hotel.

Room Tip: Book early, as most of the time, its full occupancy.
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  • Stayed: June 2012, travelled on business
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Thank Mohsin_AHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaraldFeurstein, General Manager at Hilton Pattaya, responded to this reviewResponded 11 October 2012

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are very glad that you found the location, guest room and facilities of the hotel to your satisfaction. Hope to see you return soon....safe travels.

Kind regards,

Harald Feurstein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Pattaya

Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pattaya
#6 Romantic Hotel in Pattaya
#8 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#15 Luxury Hotel in Pattaya
Price Range: £125 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
Hilton Pattaya Hotel Pattaya

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