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“Is this the best Hilton ever?” 5 of 5 bubbles
Review of Hilton Pattaya

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Hilton Pattaya
Ranked #15 of 441 Hotels in Pattaya
Certificate of Excellence
Bangkok, Thailand
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Is this the best Hilton ever?”
5 of 5 bubbles Reviewed 4 February 2014

The Hilton Pattaya is perhaps one of the best Hilton I've ever been to in the Asia Pacific region. The location is unbeatable. Every inch of the interior is extremely well designed. Most of the time I find design hotels to be rather awkward when it comes to comfort but this isn't the case here at the Hilton Pattaya. Lots of areas of the hotel are great for photos especially the outdoor bit of the lobby and the infinity pool so get your camera ready!!

The rooms we stayed in were also spacious, clean and well designed. The only downside to it is the noise level from the nightlife scene below which frankly speaking the hotel couldn't do anything (but perhaps better sound proof windows? Is this even possible)

The gym was sufficient for your "health maintenance" but definitely not the most complete for a hotel this size. After hour uses are possible but you will have to ask for a hotel staff to open it for you.

Checking in and out was painless. Staffs were very friendly. The breakfast was of very high standard but the variety is not as good as the Hilton in Hua Hin. Parking is also a bit awkward where you have to drive up a few floors. But this is because of the great location the hotel is situated in.

Overall I am very impressed.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tonnellato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney S, Director of Operations at Hilton Pattaya, responded to this review, 6 February 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the features and services provided at our hotel. Specifically your detailed observations with regard to external noise and fitness facilities will go a long way in motivating all of us further as we always strive to exceed guest expectations.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Rodney Simpson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (349)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Ho Chi Minh City, Vietnam
1 review
1 of 5 bubbles Reviewed 3 February 2014

This is the worst hilton I have ever been (and am a gold hilton honors). Could not get any sleep as the neighbor pumped up the music from 2am to 5am. Had to call the reception 3 times before they took action.
No hot water in the shower, again had to call twice and speak with 5 people before they took any action
Not worth the money and not worthy of the hilton brand
Jon fernandez de barrena

Room Tip: In another hotel
See more room tips
  • Stayed February 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Jon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney S, Director of Operations at Hilton Pattaya, responded to this review, 6 February 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are sorry that we were not able to provide you with a satisfactory experience during your recent stay. Your added comments are well noted and have been shared with the Department Heads concerned for improvement.

With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.

Kind regards,

Rodney Simpson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

My parents n I stayed here for 2night. Staff are very helpful n friendly. The sofa n bed in room are comfy,size of toliet are large with a lovely bathtub but a little bit smelly..beach views are amazing even day or sunset time. Love the swimming pool on level16,but the water was too cold for swimming during 25'C. Location is great,easy for food or massage. Elevator is inconvenient to me,room to 16/f firstly,and than u have to change the other lift secondly if you want to go down into the mall or beach road.

Overall this is a fantastic hotel n I would stay again next time.

Room Tip: Higher room always
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  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank akaJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney S, Director of Operations at Hilton Pattaya, responded to this review, 6 February 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback on Trip Advisor relating to your recent stay.

We are delighted to read your comments and to note that you enjoyed the feature, facilities, services provided by our Team Members. We also note your valuable comments with regards to the cool temperature in pool and complicated elevators.

It has indeed been our privilege to have you staying with us and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Rodney Simpson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, United Kingdom
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

This hotel was gorgeous, it was very well placed in central Pattaya. The staff were very nice and extremly friendly. The room was very contempary spacious and well decorated with fantastic views, the beds were very comfy. The pool area was brilliant comfy sun beds and very clean pool with staff available to help with food and drinks. I would stay at this hotel again if I ever went back to Pattaya as it really was amazing.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LukeGWW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phatrarika, Director of Business Development at Hilton Pattaya, responded to this review, 29 January 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your positive experience at Hilton Pattaya, Thailand.

We are very pleased to read your comments and glad that you found the location, features, facilities and service levels of the hotel to your satisfaction. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Phatrarika Phatraprasit
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 January 2014

If you want a good hotel in pathways with all the frills then there are very few choices, and Hilton is the best of them.
Nice gym, nice pool, in fact more that 1 pool. Nice service, good rooms, awesome views from top floor rooms. Free Internet in lobby, perfect location in pattaya, Everything awesome. But it is too costly. So overall it depends upon your budget. Definitely recommended.

  • Stayed February 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vishalrpanchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phatrarika, Director of Business Development at Hilton Pattaya, responded to this review, 20 January 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback on Trip Advisor relating to your recent stay.

We are pleased to read your comments and to note that you enjoyed the location, features, facilities and services provided by our Team Members. We are also note your kind comments with regard to the value for the price paid.

It has indeed been our privilege to serve you and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Phatrarika Phatraprasit
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

This hotell have Everything, very central in Pattaya, you will not regrett stayin clubfloor Below hotell huge shoppingmall, so you really don´t havet to leave the hotelbuilding, only negative is not sö large gym but have like rest of hotell great views, and very god service, for flod try the thai rest

Room Tip: looking from strået to bildning choose right siden, and u sill not be distured Music from nightbars
See more room tips
  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olivensthlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phatrarika, Director of Business Development at Hilton Pattaya, responded to this review, 24 January 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for taking time to share your feedback on Trip Advisor relating to your recent stay.

We are delighted to read your comments and to note that you enjoyed the location, features, facilities and services provided by our Team Members. We also receive your kind comments with regard to fitness facility..

It has indeed been our privilege to have you staying with us and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Phatrarika Phatraprasit
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

I stayed there for 2 nights for celebrating my birthday. When check-in, I was told that it was quite full so I had to wait for an hour. I was a bit disappointed because I booked the hotel long time ago and after a long journey traveling to Pattaya I was rather tired. However, they ungraded me to Executive Deluxe Room which I really appreciated it.

The room was amazing. Nice balcony, clean bed, superior amenities. Love the round couch as it could rotate, but I found some stains on the side of it. The bathroom was really clean and modern designed. I enjoyed a lot when having a hot shower and bathing. All personal daily use product was provided in the bathroom, only no comb.

The house keeping was SUPERB. When I came back from outside, everything in the room was fixed perfectly. The hotel even prepared a little birthday cake for me and put it on the table which was very nice.

The infinity pool was actually the main reason I chose to stay at Hilton. It was very nice designed but the water was really cold. I think the hotel should provide warm water in the pool as the pool area was not really exposed to the sun, it was actually a bit chilly.

Overall it was a pleasant stay. When check-out, the male receptionist was really friendly and provided very useful information about Thailand. Too bad I did not remember his name. He was a really cool guy and his effort was commendable. Thanks to the Hilton team, I will be back!

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nyc_stepha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phatrarika, Director of Business Development at Hilton Pattaya, responded to this review, 16 January 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the features of this hotel and that the friendly and helpful service provided by our Team Members made your stay such a positive experience. We also note your added comment with regard to the cool temperature in our infinity pool.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Phatrarika Phatraprasit
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#9 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, LoveHolidays, Agoda, Southall Travel, Hotels.com, TravelUp and Odigeo so you can book your Hilton Pattaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Pattaya Hotel Pattaya

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