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“FANTASTIC HOTEL DESIGN”
5 of 5 bubbles Review of Hilton Pattaya

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Hilton Pattaya
Ranked #15 of 442 Hotels in Pattaya
Certificate of Excellence
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
“FANTASTIC HOTEL DESIGN”
5 of 5 bubbles Reviewed 15 May 2014

I loved the design of the Hilton Pattaya Hotel; the modern decor and amazing infinity pool were matched by the quality of the experience. The Horizon Bar is amazing and we got 2 for 1 drinks - a bonus. The proximity of the shopping mall next door is really convient as you can move seamlessly in air conditioned comfort between the too for shopping, massage, meals and entertainment

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Colin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 19 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, facilities, hotel design and features made your stay a memorable and enjoyable experience for you. It is such a pleasure to receive such positive feedback.

Once again, thank you, and we look forward to welcoming you and your family back to Hilton Pattaya.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

Hilton, Pattaya is a very good property whether you are on a personal trip or a business trip... one of the best things about the hotel is its location...bars,clubs,restaurants,massage parlours, shopping everything is nearby and its location above central shopping mall makes it perfect place to stay...if you are planning a conference for more than 100 people, this is the place for you.... good ballroom though it has big chandeliers and multiple break out rooms....rooms are good and hotel staff is friendly..view from the hotel is simply b'ful...plus the seating lounge kind of area with fancy seating is quite interesting!!

Stay here for the view and location..

Stayed December 2013, travelled on business
Helpful?
Thank Shrutisharma0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 16 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback.

We are delighted to read your comments and that you enjoyed the location, facilities, features of our hotel and the service provided by our team members. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bahrain
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

We stayed in the Hilton Pattaya for 2 nights in May 2014. We arrived in Bangkok airport and it took about 1.5-2 hours to reach the Hilton Pattaya.

The entrance is a bit interesting, you walk in and you see only the concierge and you are directed to the elevator to the 16th floor to visit the Lobby. Once in the Lobby, you would need to go to another elevator to get to your room, and / or a third elevator to get to the Mall.

The check in was easy but our room was not ready (we arrived at about 4pm). However, the staff were very sweet and asked us to wait at the bar (offering free refreshments while we waited).

Once we were told the room was ready, our luggage had already been taken up and the room was beautiful. The view was of Pattaya beach and the Pattaya City sign.

We didnt try any of the restaurants/bars of this hotel because there were so many options right outside that we could not resist. The location is superb, you are literally on the beach and you can find all these stores and stalls on both sides.

It is about a 15 minute walk to Walking Street (or you can hitch a ride with one of this blue wagons).

We also didnt know what we were going to do in Pattaya so we spoke with the Concierge who gave us this book with a bunch of brochures to choose from and then booked the transportation. They also booked the taxi for our trip back to Bangkok and negotiated the fees on our behalf.

Also, the Hilton Pattaya has a mall literally stuck to it that you can enter through a separate elevator; the mall is HUGE and has everything you need or want whether it is food, clothes or souvenirs.

We had no problems with any of the staff and would recommend this hotel to anyone.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rayes88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 16 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the facilities and the service provided by our Team Members made your stay a memorable and enjoyable experience for you. We also note your added comment with regard to the elevator location and we would like to inform that there are two elevators, one connects with hotel guest room and another accesses to the shopping centre.

Once again thank you and we look forward to welcoming you and your family back to Hilton Pattaya soon.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
1,300 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 1,030 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

The location of the hotel is excellent. Shopping, eating, night life, Massages parlours, pier to visit nearby island… all within walking distance.
If you looking to take public transport its easily available down the hotel.

Hotel rooms have beautiful décor and are spotlessly clean and spacious, staff is quite friendly, breakfast is good. Infinity pool gives awesome photographic opportunities.
Only one thing which we did not like was WIFI was at a charge!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nins_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 16 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are very glad to know that you found the location, facilities and service levels of the hotel to your satisfaction. We also note your added comment with regard to wifi charge and we would like to advise that indeed in all public areas of the hotel we do provide complimentary WiFi service, although at lower bandwidth. Internet in the privacy of the guest room and at higher bandwidth, remains a chargeable service.

We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
62 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

This hotel has many things working in its favor...

The location above Central Shopping Mall is unbeatable...family friendly and lots of amentites around.

The height of the buidling gives it a clear advantage if you like sea views, the infitnity pool as well as the well placed buffet restaurant Edge. It has fab breakfast views and the spread there is great ..

The rooms are wel sized and even the general category comes with a generous tub, view and good amenities of a 5 star building.

The horizons bar at the 34 storey has some of the nicest view of pattaya at night and while one or two of the servers have an attitude it does not distract you from enjoying the place at all.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 14 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, guest rooms and the service provided by our Team Members made your stay a memorable and enjoyable experience for you. It is such a pleasure to receive such positive feedback and you may rest assured that we will most certainly strive to maintain if not further improve upon our standards.

Once again thank you and we look forward to welcoming you back to Hilton Pattaya soon.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

On my first trip to Thailand and with my client Hilton was the best of experience and wonderful rooms. We choose to take this as me and my client wanted to feel the nice sea view at breakfast buffet. eating outside was an excellent experience. I recomended this hotel for business as they have all he facilities within the hotel premises. All staff are very friendly and well trained .

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mystique36 d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 9 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as your business venue and for taking time to share your feedback in Trip Advisor relating to your meeting experience in June 2013 at Hilton Pattaya, Thailand.

We are pleased to hear you enjoyed your experience and in particular that our location, facilities and service from our team members were able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

We needed to organize a business meeting on very short notice for people who are based in Australia, Singapore, Malaysia, Thailand, and India. I was skeptical when someone suggested this hotel. I have been pleasantly surprised, however, by the whole experience. The physical facilities are very good for our group of 30 people and the staff have been extremely helpful, dealing quickly and cheerfully with every request we have made.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seadog14926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf T, General Manager at Hilton Pattaya, responded to this review, 9 May 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the facilities of this hotel and that the friendly and helpful service provided by our Team Members made your stay such a positive experience.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Rudolf Troestler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#9 Family Hotel in Pattaya
#10 Spa Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
Hilton Pattaya Hotel Pattaya

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