Stayed for 2 weeks in May/June 2013 in Zone 1. Very very clean--never saw an ant or cockroach in my room at all which was approx 45 square meters and also had a small balcony. My room was at the rear of the Hotel on the 5th floor and I had no outside noise at all. Reception staff were very friendly and smiley if you humoured them although their English was a little bit lacking(nit noi). I found the Air Con to be very good and also quiet. The shower was fantastic with good pressure and constant hot water. The safety box was not in the room but on the ground floor behind reception which was an inconvenience. Two free bottles of water each day for drinking or cleaning of teeth were provided. Why do some inconsiderate guests insist on slamming doors instead of closing them slowly and quietly and then spend the early hours of the morning moving chairs around their rooms which, on floor tiles becomes a little annoying?
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