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“Staff named Golf, very nice!!!!”

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Centara Pattaya Hotel
Ranked #34 of 447 Hotels in Pattaya
Certificate of Excellence
Hong Kong, China
1 review
“Staff named Golf, very nice!!!!”
Reviewed 5 November 2012

Good Services, complimentary Wi-Fi internet access, extremely good....near central shopping, balcony is small but also have seaview....special mention to the doormen(Golf) who were always happy to help!!!!!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlrubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 8 November 2012
Dear Sir,
It pleases me to see of your positive feedback. Free wi-fi is one of the important features of this hotel so I am glad the speed was of the standard you required. It also pleases me to hear that individual staff were able to provide you with outstanding service. We do strive to give this to all our guests. I look forward to seeing you again soon at Centara Pattaya Hotel.
Take care,
Austin
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721 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Cairns, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 November 2012

good 4 star hotel near central shopping .....rooms and fittings are good...bed and pillows are good....balcony is small but ok for smokers....room staff were great and nothing was a problem...in fact all staff were great....special mention to the doormen who were always happy to help...i believe the manager is australian and he should be proud of his staff training...it shows in a number of small ways....breakfast was good.....recommended....

Room Tip: we stayed in the main section
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bob255069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 8 November 2012
Hello,
Yes we are quite new. The hotel has only been complete for 5 months. We are still perfecting our facilities but I am glad you enjoyed your stay with us. I appreciate you taking the time to give us the positive feedback. This helps the team and is valuable for me also. Pattaya is a great place and I am happy you enjoyed the destination and the hotel services which we provide.
Please visit us again soon when you have the time.
Best Regards,
Austin
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Teramo, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2012

Very nice hotel, just 10 minutes to Soi Buakhao. The hotel is new, with large rooms and nice furnitures. The bathroom was new, clean and nice. The swimming pool is very suggestive. When I went there there were not many customers, so the restaurant and the bar were empty. But I think in the future everything will be ok.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank briv187874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 8 November 2012
Hello there,
I am very happy that our new hotel exceeded your expectations. All of the team do try to be "perfect" in all that we do for our customers but often this is very difficult to do. I am glad that in this case we were able to achieve this for you during your stay. Its also rewarding for us to have our achievements recognised by our valued guests.
Please visit us again soon.
Best Regards,
Austin
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Chandigarh, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 November 2012

Stayed with family in the last week of October 2012. Impressed with good ambiance, friendly staff, clean rooms, wide variety morning breakfast, excellent small balcony area, great dining area adjacent to swimming pool with crystal clear blue water, complimentary Wi-Fi internet access, extremely good "Mix-Bistro" all-day dining restaurant and soothing Blu Pool Bar. Pattaya beach is just a 5 minutes walk. Hotel is very close to Alcazar, Central Center Shopping Mall. McDonald, Pizza Hut, KFC, Seven Eleven are nearby located. We recommend this hotel.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aasheeshbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 7 November 2012
Dear Sir,
I am glad to see you enjoyed your stay here at Centara Pattaya hotel. I thank you for taking the time to give your positive feedback.
Please visit us again soon when you are next in Pattaya.
Kind Regards
Austin
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Nove Zamky, Slovakia
Level Contributor
80 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 October 2012

We stayed 5 nights.The hotel and the rooms are clean and spacious.Breakfast is good, and the beach about 5 minutes walk. The surrounding area is a few good restaurants.Air condition in room is slightly noisy.Staff is nice. I recommend hotel.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JOGAB53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 7 November 2012
Thank you for taking the time to rate us on trip advisor. I am glad to see you enjoyed your stay and this is very rewarding for the team here at the hotel. We do strive to give the best service to all our customers and I am glad you were able to experience it.
Please visit us again soon. We look forward to seeing you again.
Best Regards
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, England
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2012

This hotel is outstanding. It catered for all our needs and exceeded our expectations. Before coming we read some comments about the hotel being like a travel lodge I totally disagree and am shocked by this remark as our rooms had everything that was needed and above all they were always clean. We were very impressed with the hospitality especially Susi who booked all our trips and advised on places to visit always offering value for money ! We would also like to mention Johnnies who went over and above supporting our needs by the pool, he truly makes the best cocktails and is a asset to the hotel. Overall a very enjoyable stay and we will be returning in April. Thank you Centara !!!

Stayed October 2012, travelled with family
Helpful?
3 Thank ClaireHiskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 7 November 2012
Hello,
Thank you so much for your positive comments and we appreciate your kind feedback. I have passed on your comments to our team who are very proud indeed.
I hope to see you at our resort soon.
Best Regards
Austin
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devon
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 October 2012

My daughter and i stayed at the centara pattaya hotel for a week in October, it is a good hotel staff are very helpful and polite, we had Bed & breackfast. The breakfast was available until 10:30 and there was a good choice.
We booked through Travel Bag and I would be happy to use their services again, we had booked a taxi transfer to the hotel and the rep was waiting for us as we left the airport, we flew Srilanka air not the most comfortable of seats but it was ok but an hour delay both ways.
Our stay in Pattaya was fine it is a very seedy part of Thailand we didn't know what to expect but at no time during our stay did we feel unsafe. We went out every day and had a great week. We booked trips through Travelbag and received a good service from them. We visited the amazing Sanctuary of Truth what a building well worth a visit, We spent a morning Elephant trecking, it is wonderful how quiet elephants are, as we trecked though the coconut palms the smell of the forest was beautiful. we went all terain buggy driving and got soaked and covered in mud the fact that it rained made the day even better. We visited Sriracha Tiger Zoo it was a once in a lifetime experiance to get up close to a bengal tiger and although i do not agree with exploiting exotic animals they did seem well cared for.
The local food is AMAZING something for everyones tastes.
Would I return to Pattaya? probably not but would I return to Thailand? YES DEFINATLY would I use the Centara chain of Hotels again the answer is YES

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jay63Devon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, 20 October 2012
Hello,
I am grateful for your comments regarding our hotel. It is very pleasing to see you enjoyed your stay. Thailand is a wonderful place and the people here are amazing. Sorry to hear you may not visit Pattaya again but you still have plenty to explore in the rest of Thailand anyway.
Best Regards
Austin
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Additional Information about Centara Pattaya Hotel

Property: Centara Pattaya Hotel
Address: 78/140 Moo 9, Tombol Nongprue | Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 447 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Centara Pattaya Hotel 4*
Number of rooms: 152
Official Description (provided by the hotel):
Centara Pattaya Hotel is a four-star hotel conveniently located in the heart of Central Pattaya, a short walk away from beachside bliss or some serious shopping. During the days in this vibrant resort town guests can enjoy time at the local beaches or lay back and relax beside the hotel’s swimming pool which has a swim-up bar and a children’s pool. The pool area has plenty of space for lounging whilst making use of the free Wi-Fi, and there’s also a fitness centre with a sauna and a steam room, and Thai cooking classes. Each of the 152 rooms and suites features a light and bright décor, with cool whites, light wooden accents, and large picture windows that highlight views of the city or the swimming pool. Spaciousness is a common feature to all room styles, with comfortable living areas of up to 69 square metres and the option of family studios with bunk beds or spacious two-bedroom units. Guests will also enjoy easy access to Spa Cenvaree at sister-hotel Centara Nova Hotel & Spa Pattaya and to the shopping opportunities of Central Festival. Golfing, visits to amusements parks and many other activities can all be arranged at the tour desk The Centara Pattaya Hotel is only a 90-minute drive away from Bangkok Suvarnabhumi International Airport and airport transfers and pick-ups can be arranged. ... more   less 
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