The check in time is 14:00. We arrived at 14:00 and the room was not ready. We got the room at 16:30. The Rooms is very basic and poor. Centara pattaya Hotel is a four star hotel but the room is very budget and not more than two stars.
The hotel located on the second road. Around the hotel there is very busy side and noisy road. The hotel has two buildings, one building on the main noisy road and the second as well.
Two weeks before the Check Inn, (we were stayed in pattaya at another hotel).
I went to the hotel to see the room; I asked the reception to have a room in the second building, which is not on the noisy road. She spoke with the manager and confirms that we will have a quiet room in the second building. When we check in, she gave us the room in the first building on the main noisy road.
Most of the hotels guests are coming from India, they shout, behave rudely, not polite, they Shouting from their room balconies and in the rooms.
The hotel is located in a poor part off pattaya and not pleasant area of the city.
The hotel Wi-Fi is very bed.
The first night was nightwear; we could not sleep because the room was very noisy from the road and the Indian guest. At The next day, we asked to change the room or to leave the hotel, they told us that the hotel is fully booked and they cannot change the room, so we ask to leave the hotel. The hotel wanted to charge us a fine for two nights but after a conversation with the hotel manager, they do not fined us.
- Official Description (provided by the hotel):
- Centara Pattaya Hotel is a four-star hotel conveniently located in the heart of Central Pattaya, a short walk away from beachside bliss or some serious shopping. During the days in this vibrant resort town guests can enjoy time at the local beaches or lay back and relax beside the hotel’s swimming pool which has a swim-up bar and a children’s pool. The pool area has plenty of space for lounging whilst making use of the free Wi-Fi, and there’s also a fitness centre with a sauna and a steam room, and Thai cooking classes. Each of the 152 rooms and suites features a light and bright decor, with cool whites, light wooden accents, and large picture windows that highlight views of the city or the swimming pool. Spaciousness is a common feature to all room styles, with comfortable living areas of up to 69 square metres and the option of family studios with bunk beds or spacious two-bedroom units. Guests will also enjoy easy access to Spa Cenvaree at sister-hotel Centara Nova Hotel & Spa Pattaya and to the shopping opportunities of Central Festival. Golfing, visits to amusements parks and many other activities can all be arranged at the tour desk The Centara Pattaya Hotel is only a 90-minute drive away from Bangkok Suvarnabhumi International Airport and airport transfers and pick-ups can be arranged. ... more less
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