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“Never again”

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Centara Pattaya Hotel
Ranked #29 of 445 Hotels in Pattaya
Certificate of Excellence
Warendorf, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Never again”
Reviewed 3 March 2014 via mobile

Room ok clean
Bathroom
Internet slow that sucks
Ac make noise no sleep the first night. And the maid cannot wait to clean the room even is 10am in the morning. Do not distrub maybe they dont care. Mosquitos paradies. 60% russian 20 india 20% mix. Never again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DJPep2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review, 29 March 2014
Dear Valued Guest,
Thank you for comments. Our free of charge WiFi is working fine to check mail and internet, but are not fast enough for big sized downloads and play games, which we also inform both on the password card and also on the sign in page.
We have pest controls regular and spray for mosquitoes. Best way to avoid them is to keep the balcony doors closed and avoid being out the hour when it is getting dark. Regarding your comment about our Housekeeping, we clean the rooms between 09+17.00 daily and if the "Do not disturb" button is on, our policy is that we do not enter those rooms. We are very sorry if this has happened and have informed all our room maids to be sure to check this before they enter any rooms. The period you stayed with us we had around 20 different nationalities in house. We are sorry to hear that you do not plan to stay with us again, but hope you will reconsider and if you do please contact me before on cpy@chr.co.th
Thank you again for your comments, and I remain,

Sincerely Yours,
Jonas Sjostedt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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709 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2014 via mobile

You pay less and get more in this property. Good Staff and amazing Breakfast.

A good thing for all the Singles is they Guest entry free :)

Stayed in a suite room for 2 nights in Dec 2013 a decent 4 star property with a spacious rooms and bathroom.
All the basic 4 star amenities are there with nice big LED TV and a Balcony with every room.

Mcdonalds is just 2 mins walk from the hotel and its open 24 hrs a good thing for foodies.

Good variety of breakfast with most of Non Veg items.

Location is bit far from the walking street but easily accessible by scooter taxi or tuk tuk which takes 10 mins and by walk its 15 - 20 mins.
Famous Alcazar show is just 5 mins walk from the hotel.

Rooms are bit noisy you can here what is happening in the other room (not exactly).

Overall a good property to spend 2 or 3 nights in this price.

Stayed December 2013, travelled with friends
Helpful?
Thank Jasdeep J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, Management Team at Centara Pattaya Hotel, responded to this review, 13 March 2014
Dear Valued Guest,

Thank you very much for taking time to review our hotel for your recent stay at Centara Pattaya Hotel. Your valued feedback will help us improve our performance and attain our objective which is thoroughly delight all our guests.

It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note.

May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2014 via mobile

Heya... My friend Mr. Saurabh stayed at Centara, he strongly recommended this hotel and made me cancel my bookings with Miracle suits and it is his suggestion that I have booked 4 rooms with the hotel for my forthcoming trip for the dates 15th March 2014 to 18th March 2014... looking forward for a great time and excellent service... Sajid Vanak

Stayed February 2014, travelled with friends
Helpful?
1 Thank Sajid V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review, 29 March 2014
Dear Sajid,
Thank you very much for sharing these comments. I hope you also had a great stay here with us and that we will see you soon again, and I remain,

Sincerely Yours
Jonas Sjostedt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati, India
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 February 2014

A modern hotel with very good rooms both in size as well as in quality. We stayed in a room on the ground floor which was just next to the pool, although a little noisy but since we were with friends, it was all fun!!! Could be one of the better properties in Pattaya in this price.

Worth a stay!!!!!!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajaG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, Management Team at Centara Pattaya Hotel, responded to this review, 13 March 2014
Dear Valued Guest,

Thank you very much for taking time to review our hotel for your recent stay at Centara Pattaya Hotel. Your valued feedback will help us improve our performance and attain our objective which is thoroughly delight all our guests.

It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note.

May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 20 February 2014

I stayed in June 2013.

The hotel was amazing. I didnt come across a single rude person or staff member.

Great Security, Felt safe the whole time in the hotel.

Now Susie was amazing! She sorted everything for us whilst we were there all with a smile and a great can do attitude.

You really need to award her or at least acknowledge,

Thanks and will see you again in the near future

Chris

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, Management Team at Centara Pattaya Hotel, responded to this review, 13 March 2014
Dear Valued Guest,

Thank you very much for taking time to review our hotel for your recent stay at Centara Pattaya Hotel. Your valued feedback will help us improve our performance and attain our objective which is thoroughly delight all our guests.

It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note.

May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 February 2014

positive points:1/friendly staff & kindly behavior 2/free charge for guest 3/ clean & new rooms with all necessary appliances such as boiler,fridge,security box,LED tv,A/C... 4/excellent service room 5/ excellent location (close to soi 6/1 & soi 6 in second road and sabai dee & sabai room massage & alcazar show & big c & .....) 6/clean pool with pool bar & other facilities 7/excellent restaurant with excellent( free full&varied) breakfast

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hamidreza h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review, 29 March 2014
Dear Guest,
Thank you for your kind comments. We aim to be the best value for money hotel in the area! Thank you again and we hope to have the chance to welcome you back in the near future!
Kind regards
Jonas Sjostedt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 January 2014

we stayed at the Centara Pattaya for 12 days in high season and it wasn't cheap. We had a interconnected room which was fine but when you looked around you noticed a lot of stains and marks and there was mould in our shower, and the toilet had a very offensive smell.We were in room 711 a and b .the carpet outside the room was all stained ,the curtains in our room stained and a big chunk had been taken out of the door.
Honestly with an 8 year old and a 13 year old which they would have been seen when it was booked WHY would you put condoms in the room for ??????
The staff made our stay Golf and Johnny and the lovely girls that served us at breakfast made our kids really happy.
It seems also that people pass through and don't stay too long .We hardly saw any families and in saying that if you are a family you may find a hotel that has nicer rooms and you may not see the passing brigade of women that are bought back to the hotel with men at night not nice

Stayed January 2014, travelled with family
Helpful?
3 Thank nicjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review, 9 April 2014
Dear Valued Guest,
Thank you for taking the time to mail this review. Our Minibar set up is the same for all rooms, but we have noted your comments and will try to find away to change it depending on if it is families or couples checking in. The carpet issue outside your room has been fixed and we have started touch up of all rooms in need as well. Khun Golf and Khun Johnny have been informed about the kind comments from you. We have a big mix of guests. Couples, Families, individuals and groups.
Our main sales point and top 4 feed backs from our guests are always our good location, great value for money, room product and our staff service. We hope to have the chance to welcome you back as our guests anytime in the near future, and i remain,

Sincerely Yours
Jonas Sjostedt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Pattaya Hotel

Property: Centara Pattaya Hotel
Address: 78/140 Moo 9, Tombol Nongprue | Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 445 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Centara Pattaya Hotel 4*
Number of rooms: 152
Official Description (provided by the hotel):
Centara Pattaya Hotel is a four-star hotel conveniently located in the heart of Central Pattaya, a short walk away from beachside bliss or some serious shopping. During the days in this vibrant resort town guests can enjoy time at the local beaches or lay back and relax beside the hotel’s swimming pool which has a swim-up bar and a children’s pool. The pool area has plenty of space for lounging whilst making use of the free Wi-Fi, and there’s also a fitness centre with a sauna and a steam room, and Thai cooking classes. Each of the 152 rooms and suites features a light and bright décor, with cool whites, light wooden accents, and large picture windows that highlight views of the city or the swimming pool. Spaciousness is a common feature to all room styles, with comfortable living areas of up to 69 square metres and the option of family studios with bunk beds or spacious two-bedroom units. Guests will also enjoy easy access to Spa Cenvaree at sister-hotel Centara Nova Hotel & Spa Pattaya and to the shopping opportunities of Central Festival. Golfing, visits to amusements parks and many other activities can all be arranged at the tour desk The Centara Pattaya Hotel is only a 90-minute drive away from Bangkok Suvarnabhumi International Airport and airport transfers and pick-ups can be arranged. ... more   less 
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