I find it tricky to review this hotel as it was a very mixed experience. I will start with the positives :- the front desk staff are exceptionally friendly and helpful as well as the night porter and security who was always very helpful and polite. The location is pretty good allowing quick access to 2nd Road and then onto Beach Road. Baht buses run along 2nd street so getting around is very easy. They Hotel are also connected with Goldfinger massage so you can get a 20% discount which is good value and the massage team are excellent, well worth the money! There is a laundry next door to the hotel so this was pretty convenient if staying for a long period of time.
The negatives are :- the hotel is pretty run down, the rooms are very much in need of repair and a serious clean. While the cleaners do a relatively good job they actually require re-painting and repairs made. I found many things were broken in the room which did not impress me especially when they post a notice stating how much you have to pay for anything that has been damaged! The room I stayed in was 303, it was a good sized room and had a balcony but this overlooked the front of the hotel and housed two air conditioning units so it was pretty noisy much of the time, and also from the neighbouring hotel guests.
Overall I would rate this a 2 star hotel. The staff are great but the hotel requires lot of attention to bring it up to standard.
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