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“DO NOT STAY AT THIS HOTEL”
Review of Apple Inn

Apple Inn
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Apple Inn
Ranked #370 of 539 Pattaya B&B and Inns
Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“DO NOT STAY AT THIS HOTEL”
Reviewed 6 December 2013 via mobile

On our travels we decided to visit Pattaya. Booked to stay at Apple Inn for 9nights arriving on 1st December.
As soon as we arrived the hotel was pitch black - not welcoming at all. And a car parked right outside blocking the hotel.
Arrived at the hotel around 9.30am and the man on the desk could only say 'check in is at 1pm' he couldnt even check our reservation. We came back to the hotel after 1pm to check in they demanded full payment up front.
Room is very basic and 3 lights not working.
Russian man that owns it does not even say hello and sits and smokes and drinks all day. Also a pervert - so watch out girls!
Not once did we get offered a menu for food or drink - appauling.
After having stayed 5 nights we decided to move on with our travels as we hated this place.
Asked to get some money back from the hotel as we had only stayed 5 nights - the owners response was NO.
I then receive an email from booking.com who made me aware of the changes of the reservation and now the total would be only for the 5 nights we have stayed - showed this email to the owner and still would not give us any money back.
Disgusting and clearly only welcome to russian visitors!!

Stayed December 2013, travelled with friends
Helpful?
2 Thank Charlottemiller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Thai first
  • Any
English first
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 October 2013 via mobile

The place was pretty much close to every highlight spot! Room was huge, very clean, with aircon and balcony .... Taxi to the sea front cost really little but also you can get local transport for even less! The owner was very friendly and had an amazing stuff who would help with every little thing. Fantastic job guys!
Honestly I'd be back here again!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AGATA007UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviewed 29 July 2013

The rooms are nice, however cost about double to places next door.
Another rather strange thing is in the evening they turn off all the lights in the lobby, so when you coming back, and after a few drinks, easy to walk past and not see the hotel.

its little noisy from all the bars around if one wants to stay in for the night, otherwise not too bad just no value for money

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vic w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2013

Apple Inn was the worst hotel i ever stayed. The owner/manager or whatever was almost drunk the whole day. First he told was we upgrade ur room because we r fully booked, but we just got what we booked. So only blabla. The remote for the aircon was almost unusable, without function, fixed to 25degree, night and day we sweat at the room. We asked for changing the temperature and he denied because of high costs for electricity. There was a wifi connection at the 4th floor, but he did not tell us the password, said its broken and we only can use the wifi at the lobby. The towels were dirty and smelled like cigarette smoke. No "do not disturb sign" for the door. The beed was more than soft, so that my back hurts at the next day. Much mold at the bathroom. No ventilation at the bathroom. Aircon turns off when u open the door to the balcony, and u have to switch it own again on ur own, after door is closed again. One chair at the balcony was totally broken and so it was not possible to have a seat. I heard about other hotels for same money that are much better. Just search here at tripadvisor. Here u can read the truth. Not like on the booking-sites.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Cardiff, Wales, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 March 2013

I fully endorse the previous two reviews. We arrived having booked the hotel for 5 days. We had also received confirmation by e mail. However the manager claimed that no rooms were available. All rooms fully booked! I cant believe that the owners can get away with this. We were told to leave with nowhere to stay. Luckily we found another hotel nearby with better facilities.
Even when confronted with evidence of the confirmation that they had sent to us, the response was that they had no rooms and were fully booked. Very strange.
It was interesting that every time we passed the hotel there were no lights on in the rooms and the premises seemed empty!
Avoid this hotel at all costs. If not, you may be in for a big surprise and will find that you have to rapidly make alternative arrangements.

Stayed February 2013, travelled with friends
Helpful?
3 Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 March 2013

Can't comment on the state of the hotel as we never got past the reception area..Due to previous reviews on this and other sites I emailed the owner directly to confirm our booking through booking.com.He replied and confirmed he did have it.
Imagine my surprise when we arrived and the manager (not owner) stated he had no rooms and very rudely asked to take our suitcases and leave immediatley, pointing out to the street. A few heated words followed and eventually the manager took us down the street to another (and as it turned out a far better hotel)
The next day I got an email from booking.com stating the hotel is applying for full payement as we failed to turn up !!!!. I confronted the russian owner about this who denied making the claim but just said " sorry, we have no rooms". Booking.com refused to pay after several exchanges of emails. During our stay the hotel appeared empty everytime we walked past, I wonder why??
If you book this hotel your taking a big risk and I would strongly suggest you avoid it at all costs.

  • Stayed February 2013, travelled with friends
    • Service
Helpful?
5 Thank daveyuk999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosport, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 January 2013

A group of 6 of us booked to stay at the Apple Inn through Booking.com as it was in the centre of the Soi where we wanted to be. The prices seemed good for peak season and although it looked nothing special, we were looking forward to staying there.

Then we arrived! The rude obnoxious owner greeted us with "we have no rooms". We responded that we had a booking and were met with "we have no rooms"! We sat down at his laptop where we could clearly see our names under reservations, but were told that as many people booked through Booking.com but failed to show, they had just let our rooms out anyway!!! We were stuck in Pattaya for half a day with no rooms (and pretty much everywhere fully booked!) and were offered no further assistance at all. Luckily we had Thai friends in the area who worked hard to sort us out.

Maybe other people have stayed there and had good experiences, but in my book the above behaviour of any hotel in the world is nothing short of disgraceful.

Avoid like the plague.

I'd like to add that I never leave bad reviews for rooms (even if they are not too good), and always try to focus on positives, but I think people need to know about jokers like this.

Room Tip: Go somewhere else!
See more room tips
  • Stayed December 2012, travelled with friends
    • Location
Helpful?
7 Thank GaryEvans69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apple Inn

Property: Apple Inn
Address: 111/174-175 Soi Bua-Kaw, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #370 of 539 B&Bs / Inns in Pattaya
Number of rooms: 11

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