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“Excellent Service and peace and quiet” 5 of 5 bubbles
Review of Amari Garden Pattaya

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Amari Garden Pattaya
Ranked #25 of 441 Hotels in Pattaya
Certificate of Excellence
Thailand
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Excellent Service and peace and quiet”
5 of 5 bubbles Reviewed 14 May 2014

A very good stay peaceful and relaxing. The staff are very helpful and try hard to make you welcome. I prefer this to the Ocean Tower as the rooms are more family friendly. The bathrooms are maybe a little outdated but were clean with usual amenities
Room service was very good, food of a very high standard and not crazy prices

Only slight problem was checking in and out took a lot longer than I am used to

Room Tip: Get to Breakfast before 09.00 a.m.
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pddThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (500)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
New Delhi, India
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Good location , just a 2 minute walk from the beach and if u want to see the Tiffany show it's only about 5 minutes walk, its centrally located yet away from all the hustle bustle of a busy city with Great night life.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Channi0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
172 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

Last Month i stayed 2 nights in Amari Garden Pattaya, where my start was not as per the standard of the hotel, i was handed over by a rude trainee or a junior staff, where there base categories of room was just very ordinary, it certainly don't match what Amari stands for, however later on i came across this very active lady, who also happen to be the Manager Operations (Natrada Pongpaew ) she was an welcoming surprise as her handling and management skills were very good and she not only solved my problem but also ensure other information and facility i was expecting during my stay, it was professional and very polite and checked out with a smile!

I hope my next stay with them would be more WoW! experience and they will be up to the mark.

Room Tip: Try for Higher floors as ground floor walk way clashes with the staff passage also for me it was not...
See more room tips
  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Yatri07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AloftBangkokGM, General Manager at Amari Garden Pattaya, responded to this review, 13 May 2014
Dear Samji9,

Thank you for your feedback. I was most concerned to read of your arrival experience and the attitude of the staff member whom you were greeted by. I will certainly be sure to investigate your concerns to find out what happened.

Thank you for your lovely comments regarding Khun Natrada. I am delighted she was able to offer the level of service and assistance and was able to solve your concerns. I will be sure to share your feedback with her and the entire team.

We look forward to welcoming you back on a future occasion.

Kind regards,

Brendan Daly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 7 May 2014

1) Need to use step to get into 4th floor
2) During i stay no water no bath no action from the hotel just go back home with out bathing
3) Breakfast is closed 10.30 too early for Pattaya
4) The room is clean but old

  • Stayed May 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Onedee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AloftBangkokGM, General Manager at Amari Garden Pattaya, responded to this review, 13 May 2014
Dear Onedee W,

Thank you for taking the time to provide feedback regarding your recent stay.

I would like to sincerely apologise that you stay did not meet your expectations. Unfortunately we did have a main water pipe rupture during the period of your stay which took several hours to rectify. We did keep our guests informed of the situation and offered rooms in our Ocean Tower for guests to use for showering during this period.

Thank you for your comments regarding the breakfast hours. Our buffet breakfast is open from 6.00am - 10.30am daily. After these times, there are all day breakfast options available on our Room Service menu.

Once again I would like to apologise for the inconvenience and we do hope to see you on a future occasion.

Kind regards,

Brendan Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

The hotel's location is excellent, and just steps away from beach... Easy to reach hotel from main road but incredible quiet surrounding in hotel. Staffs are so friendly and welling to assist you in any way they can. Pool is nice. Room also clean, bed is very soft but you may need extra pillows. Any way you can have incredible good sleep. Breakfast has various of foods for your choice, but the seating area was quite hot under fresh hot air.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chitralada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 May 2014

Amari Orchid - I would say one of the best Hotels to stay if you are a business traveller in Pattaya. Its worth every penny spent as the Facility provided is neat and the staff's are courteous. Its location is so Prime that you have access to all happening places. I stayed in the Garden wing and it gives you a feel of Living with Nature

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thangavel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, Delhi, India
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

Its a nice property with 2 sides opening to different roads. Have all amenities which you might look for in a 4 star property. The staff if very courteous and ready to help. Just wish if they could have more options for in room dining.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CharitraMaheshwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amari Garden Pattaya

Property: Amari Garden Pattaya
Address: 240 Pattaya-Naklua Road, Pattaya 20150, Thailand (Formerly Amari Orchid Pattaya, Garden Wing)
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Pattaya
#5 Romantic Hotel in Pattaya
#8 Family Hotel in Pattaya
#18 On the Beach Hotel in Pattaya
#19 Spa Hotel in Pattaya
#23 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Amari Garden Pattaya 4*
Number of rooms: 226
Official Description (provided by the hotel):
Situated in the tranquil northern end of Pattaya, Amari Garden Pattaya is less than a 2 hour-drive from Bangkok. Set within lush tropical gardens and just a few steps of the sea and Pattaya Beach, you can truly escape and enjoy a tropical getaway. ... more   less 
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Also Known As:
Amari Orchid Pattaya Hotel Pattaya
Amari Orchid Hotel

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